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Sugar Bay Resort and Spa

4.5 star property
Luxury hotel on the beach, with 3 outdoor swimming pools

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Photo gallery for Sugar Bay Resort and Spa

3 outdoor pools
Lobby
Premium bedding, in-room safe, desk, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
7.2

Good

Popular amenities

  • On private beach
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • All-inclusiveAll-inclusiveAll-inclusive
  • 24/7 front desk24/7 front desk24/7 front desk
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
6500 Estate Smith Bay, St. Thomas, St. Thomas, 00802
  • Popular LocationSapphire Beach4 min drive
  • Popular LocationCoki Point Beach6 min drive
  • Popular LocationCoral World Ocean Park7 min drive
  • AirportSt. Thomas (STT-Cyril E. King)27 min drive

Room options

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Balcony

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Ceiling fan
Sofa bed
  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is AU$1,684
for 1 night
includes taxes & fees
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About the area

St. Thomas

A luxury stay in St. Thomas awaits you at Sugar Bay Resort and Spa. Within just a 15-minute stroll, you'll find Wyndham Sugar Bay Beach and Smith Bay Beach. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Sugar Bay Spa can include massages, facials and body treatments along with hydrotherapy and mani/pedis. The restaurant, Manor House, serves international cuisine and is open for breakfast and dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach and enjoy the 2 outdoor tennis courts, gym and kids' club. 16555 square feet (1538 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. Each morning buffet breakfast is served between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Within a 30-minute walk of this 4.5-property class St. Thomas hotel, attractions include Coki Point Beach and Sapphire Beach.

What's nearby

  • Wyndham Sugar Bay Beach - 6 min walk
  • Smith Bay Beach - 15 min walk
  • Sapphire Beach - 4 min drive
  • Coki Point Beach - 6 min drive
  • Coral World Ocean Park - 7 min drive

Getting around

  • St. Thomas (SPB-St. Thomas Seaplane Base) - 20 min drive

Restaurants

  • ‪The Tap & Still - ‬5 min drive
  • ‪Hook’d - ‬5 min drive
  • ‪Captain Quin's Rum Bar - ‬5 min drive
  • ‪Sapphire Beach Bar - ‬4 min drive
  • ‪Tarpon’s Table - ‬5 min drive

About this property

Sugar Bay Resort and Spa

Luxury hotel on the beach, with 3 outdoor swimming pools
Some rates at Sugar Bay Resort and Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Sugar Bay Resort and Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star St. Thomas hotel.

  • 297 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 16555 sq ft of conference space
  • 1538 sq. m of conference space
  • Manager's reception (free)
  • Kid's club (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Sugar Bay Resort and Spa offers 297 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. This accommodation has separate sitting areas and includes sofa beds and desks. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sugar Bay Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Baci
  • Mangrove
  • Manor House
  • Pimentos
  • Shima

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Scuba diving
  • Snorkelling
  • Spa tub

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 16,555 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • On a private beach
  • On the bay
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 4 floors
  • 8 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Dreams Sugar Bay St. Thomas All Inclusive
Dreams Sugar All Inclusive
Dreams Sugar Bay St. Thomas
Dreams Sugar
Sugar Bay Resort St. Thomas
Sugar Bay Resort
Sugar Bay St. Thomas
Sugar Bay
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands
Wyndham Sugar Bay Resort St Thomas
Wyndham Sugar Bay St Thomas
Wyndham Sugar Bay Hotel
Sugar Bay Resort & Spa St. Thomas U.S. Virgin Islands
Sugar Bay Resort Spa
Sugar Bay Resort Spa
Sugar Bay Resort and Spa Hotel
Sugar Bay Resort and Spa St. Thomas
Sugar Bay Resort and Spa Hotel St. Thomas

Frequently asked questions

What is the cancellation policy at Sugar Bay Resort and Spa?

Sugar Bay Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sugar Bay Resort and Spa?

Yep, Sugar Bay Resort and Spa has a free self car park.

Are there any beaches close to Sugar Bay Resort and Spa?

Yep, Sugar Bay Resort and Spa is a short 15-minute walk from Smith Bay Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Sugar Bay Resort and Spa?

Yep, Sugar Bay Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Sugar Bay Resort and Spa have a pool?

Sugar Bay Resort and Spa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Sugar Bay Resort and Spa?

Sugar Bay Resort and Spa features a private beach, 3 outdoor pools and a full-service spa.

What makes Sugar Bay Resort and Spa a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Sugar Bay Resort and Spa.

Is Sugar Bay Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sugar Bay Resort and Spa is a hit with families.

Does Sugar Bay Resort and Spa serve breakfast?

Yep, buffet brekkie is on offer daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Sugar Bay Resort and Spa?

No, Sugar Bay Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Sugar Bay Resort and Spa?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sugar Bay Resort and Spa?

Check-out time is 11 AM.

Are pets allowed at Sugar Bay Resort and Spa?

No, only service animals are allowed.

Sugar Bay Resort and Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 77 out of 293 reviews" "
Rating 8 - Good. 88 out of 293 reviews" "
Rating 6 - Okay. 76 out of 293 reviews" "
Rating 4 - Poor. 28 out of 293 reviews" "
Rating 2 - Terrible. 24 out of 293 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

juan, st.louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not happy
its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME
Stayed 4 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Beautiful views, nice pool area, small beach
In need of renovation. Some in progress. Tropical relaxing atmosphere.
Stayed 4 nights in Jul 2017

8/10 Good

Bea, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room
Stayed 1 night in Jul 2017

8/10 Good

brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel close to the beach
the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.
Stayed 3 nights in Aug 2017

6/10 Okay

Brenda, Memphis, Tn.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ten Years Later!
The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed.
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week in paradise
We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.
Stayed 7 nights in Aug 2017

2/10 Terrible

Kathy, Philadelphia, PA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel!!
DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!
Stayed 3 nights in Aug 2017

6/10 Okay

Ms Chris, California

Liked: Cleanliness, staff & service, room comfort
The View vs. The Vacation
While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.
Stayed 6 nights in Aug 2017

8/10 Good

Christopher, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sugar Bay stay
The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.
Stayed 5 nights in Aug 2017

8/10 Good

Lynn , Tampa, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.
Stayed 3 nights in Aug 2017