The Westin St. Thomas Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for The Westin St. Thomas Beach Resort & Spa

View from property
Exterior
2 bars/lounges, swim-up bar, poolside bar, beach bar
2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$1,356
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Place, Frenchman's Bay
    ‪1 min walk‬
  • Place, Morningstar Beach
    ‪1 min walk‬
  • Place, Havensight Mall
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪14 min drive‬

Room options

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

7.8 out of 10
Good
(21 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Terrace, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Sofa bed
  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Garden View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Garden View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Partial Ocean View

8.2 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Renovated in 2022
Tempur-Pedic bed
Premium bedding
Blackout curtains
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

About the area

Charlotte Amalie

A luxury stay in St. Thomas awaits you at The Westin St. Thomas Beach Resort & Spa. Within steps you'll find Frenchman's Bay and Morningstar Beach. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Heavenly Spa can include deep-tissue massages and hot stone massages. The restaurant, Luna Mar, serves Mediterranean cuisine and is open for lunch and dinner. Edge Bar is the resort's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and sauna. 9500 square feet (883 square metres) of event facilities include 14 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and free babysitting. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 4.5-property class St. Thomas resort include Magens Bay Beach and Bolongo Bay.

What's nearby

  • Frenchman's Bay - 1 min walk - 0.0 km
  • Morningstar Beach - 1 min walk - 0.2 km
  • Havensight Mall - 2 min drive - 1.6 km
  • Yacht Haven Grande Marina - 3 min drive - 1.9 km
  • Blackbeard's Castle - 5 min drive - 3.9 km

Getting around

  • St. Thomas (STT-Cyril E. King) - 20 min drive

Restaurants

  • ‪Virgin's Haven - ‬4 min drive
  • ‪Dockside Bar - ‬4 min drive
  • ‪Paradise Point - ‬6 min drive
  • ‪Shorebird - ‬4 min walk
  • ‪The Tap & Still - ‬3 min drive

About this property

The Westin St. Thomas Beach Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
The Westin St. Thomas Beach Resort & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 9500 square feet (883 square metres) and includes conference space. Spa services, gift shops/newsstands, and concierge services are also featured at the luxury The Westin St. Thomas Beach Resort & Spa. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. A complete renovation of The Westin St. Thomas Beach Resort & Spa was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star St. Thomas resort.

  • 394 guestrooms or units
  • 8 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 9500 sq ft of conference space
  • 883 sq. m of conference space
  • Built in 1973
  • Childcare (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Westin St. Thomas Beach Resort & Spa offers 394 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Heavenly Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cot (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift (122 centimetre wide door)
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per stay.
  • Cots (infant beds) are available for USD 35.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 for adults and from USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

Frequently asked questions

What is the cancellation policy at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin St. Thomas Beach Resort & Spa?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at The Westin St. Thomas Beach Resort & Spa on 4 Jan 2026 start from AU$1,243.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin St. Thomas Beach Resort & Spa?

Yep, The Westin St. Thomas Beach Resort & Spa has valet parking for USD 35 per day.

Are there any beaches close to The Westin St. Thomas Beach Resort & Spa?

Yep, The Westin St. Thomas Beach Resort & Spa is a short 1-minute walk from Morningstar Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at The Westin St. Thomas Beach Resort & Spa?

Yep, Heavenly Spa is available for guests. You'll enjoy services like prenatal massages.

Does The Westin St. Thomas Beach Resort & Spa have a pool?

The Westin St. Thomas Beach Resort & Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Tempur-Pedic beds and premium bedding.

What makes The Westin St. Thomas Beach Resort & Spa a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at The Westin St. Thomas Beach Resort & Spa.

Is The Westin St. Thomas Beach Resort & Spa family-friendly?

You bet! With amenities such as free babysitting and 3 outdoor pools, as well as cots/infant beds in the guestrooms, it's no surprise that The Westin St. Thomas Beach Resort & Spa is a hit with families.

Does The Westin St. Thomas Beach Resort & Spa serve breakfast?

Yeah, buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin St. Thomas Beach Resort & Spa?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM for a fee.

Is there a bar or restaurant at The Westin St. Thomas Beach Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin St. Thomas Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1008 reviews
Rating 8 - Good. 177 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 72 out of 1008 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

BLANCA E

Liked: Cleanliness, staff & service, property conditions & facilities
Good and beautiful
Stayed 2 nights in Sep 2025

6/10 Okay

Alvita

Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed room with a loft apartment style floor plan. 2 full bathrooms with one upstairs and one downstairs. Nice balcony. Wonderful, efficient, friendly service throughout the entire stay. Breathtaking views. Lush landscaping. Delicious food. A short cab ride to everything.
Stayed 4 nights in Sep 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel...
Stayed 1 night in Sep 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Will definitely be back !
Stayed 1 night in Sep 2025

4/10 Poor

Glorimar Lucia Rivera

Liked: Cleanliness
The Westin needs upgrades also they need to tell there menbers that travel specific thru 3 parties, of there extra fees that they do not tell the customer. To make a reservation on its properties it was hell none of the phone dialing works. Operator was rude every time u bad to call then directly. Everyone is expecting of charges when they kmow not at check out and now there is an extra 500 in resort fees. For everything we paid and the quality next time if we ever return will get a villa private chef at least our money will be well spend.
Stayed 5 nights in Sep 2025

6/10 Okay

Carl

Stayed 3 nights in Sep 2025

2/10 Terrible

Miesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful property however it is poorly maintained and understaffed. The property itself requires more TLC the elevator in building 3 on the first floor has an active water leak and the wall itself has a lot of water damage. That started my initial concern and I started to notice more details, the hallways are not well kept. The lights in the dining room flicker, there was glass on the floor from the night before I can go on and on. I felt like the staff was being overworked and unable to provide a more personal experience due to lack of manpower. I saw the prior reviews and decided to take a chance, unfortunately the cost did not reflect the experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle E

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property overall was very nice. Rooms are clean, ocean view room is very nice. Take excursion recommendation from the excursion desk and not the islanders. We found that we were not always on the same page/expectation as the locals. The service at the resort is mediocre but they try. The spa was nice but I’ve definitely had better.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ngozi

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a beautiful island and the staff at the resort are wonderful. However, my room was FILTHY and I have the pictures to prove it. Tub had hair and dirt in it. Surfaces were sticky. Hair on towels. Floor was greasy. Resort management promised to reach out to hear more about my experience and never did. Given the money spent, I would recommend interested travelers to explore other options.
Stayed 3 nights in Jun 2025

10/10 Excellent

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ocean view were wonderful
Stayed 4 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was amazing and the staff was the best
Stayed 5 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice quiet resort not much going on as far as activities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our experience
Stayed 2 nights in Sep 2025

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was lovely. The only thing that was ok is the food. If they add a fine dining restaurant, it would be perfect. Also, better food choice. However, downtown has some great places to eat!
Evening View
Morning View
Stayed 4 nights in Sep 2025

10/10 Excellent

Zeresenay W

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, plus beautiful ocean view and access to a private beach.
Stayed 3 nights in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Lyudmila

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe, super expensive very bad experience Plus no one informed me that could happen I got bitten by sand fleas on the beach
Stayed 7 nights in Aug 2025

8/10 Good

Sarah Gift

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Buoy House last minute due to a power outage at the Westin. The only complaint that I have was that we had to wait a few hours to check in at the Buoy House because they didn't have our information transferred from the Westin timely. Otherwise, the staff was amazing and our new room was beautiful. Wish there were more dining options but food was fantastic as were the drinks. Again, staff was amazing, beautiful views, and both facilities were very clean and well kept. Would definitely visit either property again!!
Stayed 4 nights in Sep 2025

10/10 Excellent

nidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The view of the ocean was perfect! The staff was friendly and always helpful.
Stayed 5 nights in Sep 2025

8/10 Good

Joanne M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing was there was some construction and work being done at the property. We also had some roaches in the room. We sprayed for them but still saw some.
Stayed 5 nights in Sep 2025