Tru By Hilton St. Louis Downtown

2.5 star property
Hotel with free breakfast, 7-minute walk to City Museum

Photo gallery for Tru By Hilton St. Louis Downtown

Room, 2 Queen Beds
Lobby sitting area
Exterior
Property amenity
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$136
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
1221 Locus Street, St. Louis, MO, 63103
  • Place, City Museum
    ‪5 min walk‬
  • Place, Enterprise Center
    ‪8 min walk‬
  • Place, St. Louis Union Station
    ‪11 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

Room, 1 King Bed

7.8 out of 10
Good
(43 reviews)

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Mobile key entry
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Mobile key entry
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.2 out of 10
Very good
(33 reviews)

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Private bathroom
Hairdryer
Daily housekeeping
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

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About the area

St. Louis

Tru By Hilton St. Louis Downtown puts you in the heart of St. Louis, within just a 10-minute stroll of popular attractions like City Museum and Enterprise Center. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a 24-hour business centre. .This pet-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include laundry facilities, a games room and a front desk safe. Each morning free breakfast is served. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this Downtown West hotel include America's Center Convention Complex and Dome at America’s Center.

What's nearby

  • City Museum - 5 min walk - 0.5 km
  • Enterprise Center - 8 min walk - 0.7 km
  • St. Louis Union Station - 11 min walk - 1.0 km
  • Dome at America’s Center - 11 min walk - 1.0 km
  • Gateway Arch - 17 min walk - 1.5 km

Getting around

  • 8th and Pine Station - 9 min walk
  • St. Louis Gateway Station - 14 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Medina Grill - ‬3 min walk
  • ‪Papa John's Pizza - ‬4 min walk
  • ‪Rosalita's Cantina - ‬2 min walk
  • ‪Hair of the Dog - ‬2 min walk
  • ‪Insomnia Cookies - ‬3 min walk

About this property

Tru By Hilton St. Louis Downtown

Hotel with free breakfast, 7-minute walk to City Museum
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, an arcade/games room, and laundry facilities are also featured at Tru By Hilton St. Louis Downtown. For a fee, parking is available.

This St. Louis hotel is smoke free.

  • 201 guestrooms or units
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Games room or arcade
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Tru By Hilton St. Louis Downtown offers 201 accommodations with a hairdryer and free toiletries. This St. Louis hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Connecting rooms available
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. 
    Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton St Louis
Tru By Hilton St. Louis Downtown Hotel
Tru By Hilton St. Louis Downtown St. Louis
Tru By Hilton St. Louis Downtown Hotel St. Louis

Frequently asked questions

What is the cancellation policy at Tru By Hilton St. Louis Downtown?

Tru By Hilton St. Louis Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru By Hilton St. Louis Downtown?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Tru By Hilton St. Louis Downtown on 30 Nov 2025 start from AU$136.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru By Hilton St. Louis Downtown?

Yep, Tru By Hilton St. Louis Downtown has secured covered valet parking with in/out privileges for USD 55 per night.

Does Tru By Hilton St. Louis Downtown serve breakfast?

Yep, complimentary buffet breakfast is served daily.

Is there a free airport shuttle available at Tru By Hilton St. Louis Downtown?

No, Tru By Hilton St. Louis Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Tru By Hilton St. Louis Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Tru By Hilton St. Louis Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 232 out of 558 reviews
Rating 8 - Good. 140 out of 558 reviews
Rating 6 - Okay. 65 out of 558 reviews
Rating 4 - Poor. 46 out of 558 reviews
Rating 2 - Terrible. 75 out of 558 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Parking is valet only which is not clear when booking hotel. Hotel is not in a good area downtown and has lots of security. Room was nice but would not stay at this hotel again.
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Property conditions & facilities
Clean rooms, friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Emylee

Travelled with family
Liked: Staff & service

The staff was great, but probably won’t stay again

Once we got to our final room, our stay was totally fine. However, we waited in line for awhile while the staff waited on other customers ahead of us. While in line, one guest went to the front counter 3 times - each time was because the room they sent him to was not clean and ready. Finally, his 3rd time down, he refused to stay at the hotel. Meanwhile, another guest who had just checked in also came back down and said her room didn’t have any sheets or blankets on the bed. We were worried at this point but were in a rush to get to ballpark village. The 1st room we were sent to was dirty, with all the blankets on the floor, wet floors, etc. We went to the front counter and requested a different room. That room was ok. Parking was a little over $57 and I did not feel safe walking outside the hotel. The homelessness is terrible in that area.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The front desk, valet, housekeeping, and security were all amazing! We travel quite a bit and the service from this staff was by far friendlier, more helpful, and genuine than any we have ever been too. I would definitely stay here again because of the people!
Stayed 1 night in Aug 2025

8/10 Good

Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

nancy, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good and staff was exceptionally nice and helpful . Not too crazy about the $55 charge for parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2025

4/10 Poor

Sean

Stayed 1 night in Jul 2025

8/10 Good

Sandy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of things within walking distance.
Stayed 1 night in Jul 2025

10/10 Excellent

Keighlyn

Stayed 1 night in Apr 2025

8/10 Good

Lloyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Maintenance is completely missing!

The hotel is not being maintained. This was my second stay within one week. Last week I had no cords for the curtains. This week: no curtain cords, impossible to slide barn door at the bathroom, impossible to switch the shower from the fixed shower to the handheld, inconsistent door lock that someone's closes and sometimes doesn't. Also was supposed to receive a call from management about my complaint; however no one has called me. The TRU hotel is falling apart.
Stayed 1 night in Jul 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Only 1 working elevator. The blinds in our room were broken. One wouldn't open, the other wouldn't shut. We went down for breakfast at 9 and they couldn't keep up with clean silverware or dishes. The food was also wasn't keeping up with the demand
Stayed 1 night in Jul 2025

8/10 Good

Laurinda, Oregon City

Travelled with family
Liked: Staff & service, property conditions & facilities
I was there for a wedding it served the need.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Loved the breakfast buffet.
Stayed 2 nights in Jul 2025

4/10 Poor

Ginger

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super helpful and friendly. Such a great stay with excellent customer service!
Stayed 1 night in Jul 2025

10/10 Excellent

Legena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property inside looks like everything was upgraded just yesterday, very nice. Staff very friendly
Stayed 1 night in Jul 2025

8/10 Good

Fawnya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we got there it was 2:55pm. I was told by the front desk staff that we had to leave and come back after 3pm to check in. He wouldn't check is in 5 minutes early because he was leaving. When we were able to check in, the gentleman working at the front desk was super helpful and friendly. There was a female security guard working there that was super sweet and helped us unload our bags. We later left to do some sightseeing. When we returned, I parked using the valet services since there's limited parking around the area. The valet is only available 7am-11:30pm and we needed to leave the next morning by 5am. The valet guys said it would be no problem, they would bring our car down and park it in front of the hotel that morning and leave the keys with the front desk. The next morning, there was no car and no keys. The guy working at the front desk said he could show me where the car was parked so I could get it myself. It was quite a ways away and lots of homeless people outside. I am a female traveling with two children and had to walk quite a distance in the dark, retrieve my car, and drive back to the hotel to return the garage exits key card to the hotel staff. Extremely inconvenient and unsafe. Overall, the property was nice and clean. Also convenient to local sightseeing.
Stayed 1 night in Jul 2025