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Embassy Suites by Hilton St. Louis St. Charles

3.5 star property
Pet-friendly hotel connected to the convention centre in St. Charles with free breakfast

Photo gallery for Embassy Suites by Hilton St. Louis St. Charles

Lobby
Coffee shop
Meeting facility
1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Laundry
The current price is AU$239
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
2 Convention Center Plz, St. Charles, MO, 63303
  • Place, St Charles Convention Center
    ‪1 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪19 min walk‬
  • Place, Hollywood Casino
    ‪6 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Non Smoking

LCD TV, pay films

Presidential Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Blackout curtains
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Corner

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness, In-room air purification)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - double
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - double
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - double
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 5
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Presidential Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - double
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Premium bedding
Sofa bed
  • Sleeps 2
  • 1 King Bed

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About the area

St. Charles

At Embassy Suites by Hilton St. Louis St. Charles, you'll be connected to the convention centre and within steps of St Charles Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class St. Charles hotel include Ameristar Casino St. Charles and Hollywood Casino Amphitheatre.

What's nearby

  • St Charles Convention Center - 1 min walk - 0.0 km
  • Ameristar Casino St. Charles - 19 min walk - 1.6 km
  • Lindenwood University - 2 min drive - 2.1 km
  • Hollywood Casino Amphitheatre - 4 min drive - 6.3 km
  • Hollywood Casino - 6 min drive - 8.8 km

Getting around

  • Kirkwood Station - 23 min drive
  • Lambert-St. Louis International Airport (STL) - 11 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬13 min walk

About this property

Embassy Suites by Hilton St. Louis St. Charles

Pet-friendly hotel connected to the convention centre in St. Charles with free breakfast
Embassy Suites by Hilton St. Louis St. Charles offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton St. Louis St. Charles. Free self parking is available.

This 3.5-star St. Charles hotel is smoke free.

  • 296 guestrooms or units
  • 12 levels
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton St. Louis St. Charles offers 296 accommodations with laptop-compatible safes and a safe. This accommodation offers separate sitting areas and includes sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided on a daily basis.

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The price is AU$196
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles
Embassy Suites St. Louis-St. Charles Hotel
Embassy Suites St. Louis St. Charles Hotel
Embassy Suites St. Louis Hotel
Embassy Suites St. Louis St. Charles
Embassy Suites St. Louis
Embassy Suites St. Louis St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel
Embassy Suites by Hilton St. Louis St. Charles St. Charles
Embassy Suites by Hilton St. Louis St. Charles Hotel St. Charles

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton St. Louis St. Charles?

Embassy Suites by Hilton St. Louis St. Charles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton St. Louis St. Charles?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton St. Louis St. Charles on 30 Nov 2025 start from AU$239.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton St. Louis St. Charles?

Yep, Embassy Suites by Hilton St. Louis St. Charles has a free self car park.

Does Embassy Suites by Hilton St. Louis St. Charles have a pool?

Embassy Suites by Hilton St. Louis St. Charles has an indoor pool.

What makes Embassy Suites by Hilton St. Louis St. Charles a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton St. Louis St. Charles.

Is Embassy Suites by Hilton St. Louis St. Charles family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton St. Louis St. Charles is a hit with families.

Does Embassy Suites by Hilton St. Louis St. Charles serve breakfast?

Yeah, our travelers can't get enough of the free buffet brekkie here! Served on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton St. Louis St. Charles?

No, Embassy Suites by Hilton St. Louis St. Charles does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton St. Louis St. Charles?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton St. Louis St. Charles?

Check-in begins at 3 PM. Check-out time is 11 AM.

Embassy Suites by Hilton St. Louis St. Charles Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1043 reviews
Rating 8 - Good. 209 out of 1043 reviews
Rating 6 - Okay. 95 out of 1043 reviews
Rating 4 - Poor. 46 out of 1043 reviews
Rating 2 - Terrible. 43 out of 1043 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with partner
Liked: Amenities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Stayed 1 night in Aug 2025

10/10 Excellent

Lucas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suites St. Charles: Where Parents Get a Door and Kids Get Waffles If you’re traveling with three kids, you already know—the hotel room situation can make or break your sanity. When we rolled into the Embassy Suites in St. Charles, Missouri, we were crossing our fingers for “space and quiet” and bracing for “sardine can with a TV.” Spoiler alert: We got the good kind. The Room Two. Separate. Rooms. Let me repeat that—our kids had the pull-out sofa in the living room, and my spouse and I had an actual bedroom with a door that closes. This is basically a five-star luxury in parent world. There’s also a little kitchenette with a fridge, microwave, and sink, perfect for storing juice boxes and heating up the chicken nuggets your kids swore they’d eat at dinner but didn’t. Breakfast & Happy Hour (Yes, Please) The free, made-to-order breakfast was a highlight. Fresh omelets, waffles (with enough toppings to make a dentist cringe), pastries, fruit—you name it. We learned pretty quickly to get there early if we wanted to avoid the “half the convention center is here” crowd, but even during rush hour, the staff kept things moving. In the evenings, the complimentary reception was our little parenting victory lap—snacks for the kids, a grown-up drink for us, and a moment to sit down before someone spilled something. Location & Fun Stuff You’re connected right to the St. Charles Convention Center, which is super convenient if you’re there for an event. It’s also just a quick
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Stayed 2 nights in Aug 2025

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

cymaron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Elissa

Travelled with family
Liked: Cleanliness, property conditions & facilities

Not the correct room I reserved

We drove 13.5 hours, I had my son and daughter with me. My son was home, on leave from the Navy, and we drove back to his base. We chose this hotel because it is known for being pretty awesome and comfortable. I reserved 2 queen beds. We arrived around 1230am and when we got to our room there was 1 bed and a sofa. I was not expecti g my son to sleep on the sofa when he deserved what I paid for. We were too tired to change by that time. When you spend this type of money, you should get what you pay for. I was disappointed this stay.
Stayed 1 night in Aug 2025

6/10 Okay

Helen

Property is in need of repairs.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was very busy both nights we were there. We got to the hotel at 3pm and there was a long line to get checked in. Breakfast was great! Not the firendliest guy making omlets the first morning, but the second day was great! Omlets and pancakes were available to order, all food tasted great!
Stayed 2 nights in Jul 2025

8/10 Good

Irice

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
I always like staying at Embassy Suites hotels. They're comfortable, clean, and affordable. This one was a little worn around the edges and not quite as clean as they usually are but nothing that would have made me not stay there or anything like that. The property was in safe area and conveniently located to dining and most of the staff was super friendly and accommodating. Overall, we would go back if we needed to.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for great food, shipping, and concerts at Hollywood Casino Amphitheater. Loving our stay!
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved we were so close to the Hollywood Amphitheater and restaurants. The reception and breakfast were fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Deneen

Stayed 1 night in Jul 2025

8/10 Good

Cary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe and friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Deneen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and friendly,
Stayed 1 night in Jul 2025

4/10 Poor

Wesley

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast at Embassy Suites is usually the best. Not at this location. The cleanliness, staffing, and lack of food available on the buffets was terrible. The cold pitcher of creamer for the coffee was odd tasting and even the Heinz ketchup tastes like it had turned. They were constantly out of silverware and you had to pick through plates to find one that didn’t have food particles still stuck to it. Sorely dissappinting!
Stayed 1 night in Jul 2025

8/10 Good

Lila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet to
Stayed 1 night in Jul 2025

2/10 Terrible

Andrea

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy, Temecula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jul 2025

4/10 Poor

Julie

Business traveller
Disliked: Amenities, property conditions & facilities
I’m usually a big fan of Hilton, but this stay was a letdown from start to finish. While the rooms were spacious, they were in poor condition, the air conditioner was incredibly loud and positioned near the bed, and the toilet made noise constantly and could be heard from the bedroom. As a Hilton Honors member, I’ve come to expect certain perks, but not this time. No welcome benefits. The hotel was clearly understaffed: long lines at the bar made the complimentary drink perk feel like a joke, and the restaurant had slow service with dirty tables everywhere. Not exactly a relaxing or appetizing atmosphere. I reserved two rooms for a one-night stay and paid around $350 per room, but when I asked to stay until 1pm to take a work meeting, even offering to pay, I was denied. Bottom line: I paid a premium price for a frustrating, noisy, understaffed, and ultimately disappointing experience. Hilton can do better — and usually does.
Stayed 1 night in Jul 2025