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Best Western Plus The Charles Hotel

3.0 star property

Photo gallery for Best Western Plus The Charles Hotel

Lobby sitting area
Free daily buffet breakfast
Lobby sitting area
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
1425 South 5th Street, St. Charles, MO, 63301
  • Place, St Charles Convention Center
    ‪11 min walk‬
  • Place, Historic Main Street
    ‪12 min walk‬
  • Place, Ameristar Casino St. Charles
    ‪13 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(68 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a TV, a sofa, a chair, and a small table.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4
  • Free Wi-Fi

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About the area

St. Charles

At Best Western Plus The Charles Hotel you'll be within just a 15-minute stroll of Ameristar Casino St. Charles and St Charles Convention Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .The restaurant, Dennys, serves American cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. There's also the convenience of free RV/bus/truck parking. .Near this 3-property class St. Charles hotel, you'll find Hollywood Casino Amphitheatre.

What's nearby

  • St Charles Convention Center - 11 min walk - 1.0 km
  • Historic Main Street - 12 min walk - 1.1 km
  • Ameristar Casino St. Charles - 13 min walk - 1.1 km
  • Lewis & Clark Boathouse and Nature Center - 16 min walk - 1.3 km
  • Lindenwood University - 3 min drive - 2.8 km

Getting around

  • Kirkwood Station - 23 min drive
  • Lambert-St. Louis International Airport (STL) - 12 min drive

Restaurants

  • ‪Star Club Lounge @ Ameristar Casino - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Narwhal’s Crafted Urban Ice - ‬11 min walk

About this property

Best Western Plus The Charles Hotel

Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

  • 133 guestrooms or units
  • 8 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Plus The Charles Hotel offers 133 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,002 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: USD 25.00

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 10 February 2026 to 1 August 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Plus Charles

Best Western Plus Charles Hotel

Best Western Plus The Charles

Best Western Plus The Charles Hotel Hotel

Best Western Plus The Charles Hotel St. Charles

Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Is parking available at Best Western Plus The Charles Hotel?

Yep, Best Western Plus The Charles Hotel has a free self car park and free RV/bus/truck parking.

Does Best Western Plus The Charles Hotel have a pool?

Best Western Plus The Charles Hotel has an indoor pool.

Does Best Western Plus The Charles Hotel serve breakfast?

You bet, our travelers can't get enough of the free buffet brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western Plus The Charles Hotel?

No, Best Western Plus The Charles Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus The Charles Hotel?

Yep, you can grab a meal at Best Western Plus The Charles Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Best Western Plus The Charles Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Plus The Charles Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 459 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsey

Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room!
Stayed 1 night in Feb 2026

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast, breakfast area is large, clean & nice variety of food. Mobile gas station available without having to get back on the road
Stayed 1 night in Feb 2026

10/10 Excellent

peter

Stayed 1 night in Feb 2026

6/10 Okay

Amanda

Stayed 1 night in Feb 2026

8/10 Good

Michael

Stayed 3 nights in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Amazing experience great staff and nice room
Stayed 2 nights in Nov 2025

10/10 Excellent

Ulises

Stayed 2 nights in Jan 2026

4/10 Poor

Hans

Stayed 1 night in Jan 2026

4/10 Poor

Justin

Business traveller
They have roaches in the rooms. On the last two occasions. Giving them the benefit of the doubt this after the last time because I've stayed there without roach incident in the past.
Stayed 2 nights in Jan 2026

8/10 Good

Steve

Stayed 1 night in Jan 2026

8/10 Good

Raiven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

Cobye

Liked: Cleanliness, amenities
The tub would not drain fast enough while showering. That was very upsetting and trumped anything that WAS pleasant in the stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The breakfast was what you expect from a $98 a night hotel. They had a workout room. The bed was not very comfortable though. All in all for the price i would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Vicky

Stayed 1 night in Jan 2026

10/10 Excellent

Melisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice at service desk, room clean and comfortable, breakfast really good. Would recommend, would stay again!
Stayed 1 night in Jan 2026

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was ok. Sausage was not like a breakfast kind.
Stayed 1 night in Jan 2026

10/10 Excellent

JESSICA

Stayed 1 night in Jan 2026

8/10 Good

Ai

Stayed 4 nights in Jan 2026

8/10 Good

Stephen

Stayed 4 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The young lady at the counter was amazing
Stayed 1 night in Jan 2026

8/10 Good

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Travelled with group
Liked: Staff & service, amenities
The suite was outstanding. The sataff was outstanding. Great breakfast. Everything was up to date
Stayed 1 night in Dec 2025

6/10 Okay

Miguel

Travelled with family
Liked: Property conditions & facilities
Smell bad …
Stayed 2 nights in Dec 2025