2/10 Terrible
Richard John
Travelled with group
2 May 2025
With the exception of Verna the staff appeared totally unengaged. It started at Check-in. The lady at Reception gave the impression that we were an inconvenience. Unfriendly and annoyed that we were there. We checked in with another couple and they had a similar feeling. The grounds and landscaping were overgrown and grass was not cut until our 11th day on site. Our room was unacceptable. The sliding glass door's mirror finish was coming off and were spotty. Not properly cleaned. Door striker plate was damaged and the door did not close properly. The door would not close. You had to use the
deadbolt. Reported to reception but not fixed. We could go further but I don't believe it would matter. We have stayed on this property in the past and enjoyed it. Hopefully we will not have a need to return.
Richard John
Stayed 14 nights in Apr 2025