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Royalton Grenada, An Autograph Collection All-Inclusive Resort

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Royalton Grenada, An Autograph Collection All-Inclusive Resort

Property amenity
Lobby
Outdoor pool, pool loungers, lifeguards on site
1 bedroom, premium bedding, free minibar items, in-room safe
Outdoor pool, pool loungers, lifeguards on site

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
The current price is AU$570
includes taxes & fees
17 June - 18 June

Explore the area

Map
Magazine Beach Point Seline, St. George's, St George's
  • St. George's University
    ‪4 min drive‬
  • Prickly Bay Beach
    ‪5 min drive‬
  • Grand Anse Beach
    ‪10 min drive‬
  • St. George's (GND-Maurice Bishop Intl.)
    ‪4 min drive‬

Room options

View all photos for Luxury Ocean View Room

Luxury Ocean View Room

Luxury Ocean View Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Room Beach Walkout Diamond Club

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Room Beach Walkout Diamond Club

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sea view
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean Front Two Bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 91 sq m
  • Sea view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Junior Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 267 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Presidential Ocean View Two Bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean View Two Bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 91 sq m
  • Sea view
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Luxury Presidential Ocean View One bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean View One bedroom Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four Bedrooms Ocean Front Suite Diamond Club

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Chairmans Four Bedrooms Ocean Front Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 329 sq m
  • Sea view
  • Sleeps 16
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Chairmans Three Bedrooms Ocean Front Suite Diamond Club

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Chairmans Three Bedrooms Ocean Front Suite Diamond Club

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
  • 298 sq m
  • Sea view
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 2 Double Sofa Beds OR 2 King Beds, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Room Ocean Front

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Room Ocean Front

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Diamond Club

1 bedroom, premium bedding, free minibar items, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Plasma TV
Ceiling fan
Premium bedding
Blackout curtains
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the area

St. George's

A luxury stay in St. George's awaits you at Royalton Grenada, An Autograph Collection All-Inclusive Resort. Within steps you'll find Windward Islands and Magazine Beach. Highlights at this all-inclusive hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include beachside massages and sports massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Gourmet Marché, is open for breakfast, brunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this 4.5-property class St. George's hotel include St. George's University and Grand Anse Beach.

What's nearby

  • Magazine Beach - 3 min walk - 0.3 km
  • St. George's University - 4 min drive - 3.0 km
  • Grand Anse Shopping Center - 5 min drive - 5.0 km
  • Prickly Bay Beach - 5 min drive - 3.9 km
  • Grand Anse Beach - 10 min drive - 6.0 km

Getting around

  • St. George's (GND-Maurice Bishop Intl.) - 5 min drive

Restaurants

  • ‪Gourmet Marche - ‬2 min walk
  • ‪Grazie - ‬1 min walk
  • ‪Umbrellas Beach Bar - ‬6 min drive
  • ‪Spice Isle Coffee - ‬11 min walk
  • ‪KFC - ‬5 min drive

About this property

Royalton Grenada, An Autograph Collection All-Inclusive Resort

Luxury hotel on the beach, with outdoor pool
Royalton Grenada, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton Grenada, An Autograph Collection All-Inclusive Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

A children's pool, a fitness centre, and spa services are also featured at the luxury Royalton Grenada, An Autograph Collection All-Inclusive Resort. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star St. George's hotel.

  • 261 guestrooms or units
  • 4 dining venues
  • 4 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Royalton Grenada, An Autograph Collection All-Inclusive Resort offers 261 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This St. George's hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French

Similar properties

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  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.0 out of 5, Very good, 1,438 reviews
The price is AU$366
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gourmet Marché
  • Grazie Italian Trattoria
  • Ocean Point Bistro
  • Taj

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Royalton Grenada Resort & Spa All Inc Hotel St. George's
Royalton Grenada Resort & Spa All Inc Hotel
Royalton Grenada Resort & Spa All Inc St. George's
Royalton Grenada & Spa All Inc
Royalton Grenada Resort Spa
Royalton Grenada Resort Spa All Inclusive
Royalton Grenada An Autograph Collection All Inclusive Resort

Frequently asked questions

What is the cancellation policy at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Royalton Grenada, An Autograph Collection All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Royalton Grenada, An Autograph Collection All-Inclusive Resort on 17 June 2025 start from AU$569.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Grenada, An Autograph Collection All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, Royalton Grenada, An Autograph Collection All-Inclusive Resort is a short 1-minute walk from Magazine Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, there is an onsite spa at Royalton Grenada, An Autograph Collection All-Inclusive Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Royalton Grenada, An Autograph Collection All-Inclusive Resort have a pool?

Royalton Grenada, An Autograph Collection All-Inclusive Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Royalton Grenada, An Autograph Collection All-Inclusive Resort features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton Grenada, An Autograph Collection All-Inclusive Resort a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton Grenada, An Autograph Collection All-Inclusive Resort.

Is Royalton Grenada, An Autograph Collection All-Inclusive Resort family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Royalton Grenada, An Autograph Collection All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

No, Royalton Grenada, An Autograph Collection All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton Grenada, An Autograph Collection All-Inclusive Resort?

No, pets are not allowed.

Royalton Grenada, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 375 out of 827 reviews
Rating 8 - Good. 214 out of 827 reviews
Rating 6 - Okay. 107 out of 827 reviews
Rating 4 - Poor. 62 out of 827 reviews
Rating 2 - Terrible. 69 out of 827 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kris

Stayed 4 nights in Mar 2025

10/10 Excellent

Galyna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is awesome!!!
Stayed 5 nights in Mar 2025

6/10 Okay

Trisha

Travelled with partner
Disliked: Staff & service
Overall stay 4/10 property is nice… way to much stairs need to get an elevator . Very short safe, out of stock of many food items , some of the chefs has bad attitude won’t be staying there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Khristy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. The resort upkeep was amazing. The rooms were nice and comfortable. The staff cleaned the rooms daily. There was a mini fridge with drinks and a coffee maker. The fridge was restocked daily. The only complaint was the maid service didn't always replenish the coffee, towels and other items. They were very helpful if you asked for additonal items but the maid staff didn't always have the items on hand. The entire staff was friendly and accommodating. They handle your luggage when you arrive and take you on a golf cart to your room as the rooms were separate from the main lobby. They also would drive you around the facility if needed during the stay. We were able to store our luggage at check out and use the facility until we had to leave for our flight. That included drinks and food which was great since we had a late flight. The food was good. We ate at the Italian & French restaurants. The Italian restaurant was right in the beach and had a beautiful view. The buffet had a ton of options. There was several bars on the property. During busy times they could have used more workers to make drinks. There was a cafe with coffee, ice cream, and other items. There were events and shows which were pretty good. The pool and beach were great. The hotel is insanely close to the airport. There isn't many things in walking distance. Cabs could take you to the town but not super cheap. They took US dollars. Overall we loved it and plan to go back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. I like the beach with turquoise water. I would recommend to add more shades and umbrellas.
Stayed 7 nights in Mar 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Limited events and poor liquor selection. Everyday the bars would be missing a type of drink and did not go the extra mile to get a particular product.
Stayed 7 nights in Mar 2025

2/10 Terrible

Eden Rose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but the entire experience was horrible. What a waste of time and money. Terrible Staff- impossible to get a drink, no staff can make a simple drink, the only choice for room service is burger and fries, have to wait for days just to get a towel and toilet paper. Have to wait for hours for staff to offer a drink or nothing at all. Rude staff. Limited choices of food and drinks- food are recycled/repeat throughout the week, drinks are watered down, food are under seasoned or no taste at all, breads are weeks old and hard as rock. Italian restaurant food and services was horrible - food (fake calamari with plastic on it and frozen meat balls), almost an hour just to get watered down soda. French restaurant have thee or four options for food items. Will not recommend this place if you are looking for a good vacation.
Stayed 5 nights in Mar 2025

8/10 Good

chandrabhan, GAINESVILLE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were generally helpful however David from the lobby area was particularly helpful. I requested a steamer from day one but had to appeal to David on day 3 to get one. There is an issue with house cleaning as some days you are left without towels and no coffee in the room. The mini bar was never replenished and only the second day was the bottle water replenished. A major issue is the late opening of the coffee shop. 7 am is too late and at 7 there is a long line waiting. This is further compounded but only one person manning the shop...at times it was easier to just wait on the buffet to open. Management should consider placing auto 24/7 coffee machines strategically located about the resort. Just think about something in bld 20 looking for coffee and the distance to trek.
Stayed 5 nights in Feb 2025

10/10 Excellent

Yosef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent definitely returning
Stayed 1 night in Mar 2025

10/10 Excellent

AnnaMaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Rooms were clean
Stayed 3 nights in Feb 2025

4/10 Poor

hani

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Chanda

Stayed 1 night in Mar 2025

2/10 Terrible

Tramaine

Disliked: Cleanliness, property conditions & facilities
Resolution time was terrible along with availability of beach and pool necessities
Stayed 4 nights in Feb 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is spacious (not on top of each other), staff is very friendly, beach is clean with plenty of seating. Things that were less than ideal: Long walk from room to beach up/down tons of stairs and no pool.
Stayed 2 nights in Feb 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Couples Getaway

Swim out rooms were lovely as per usual and we had a very relaxing stay. There were a few observations. We were given a survey at the end of our stay which I think is super important because there is always room for improvement. This was my fourth time staying at the diamond club and I noticed that 1. The pool was very very cold this time of the year that we didn’t spend much time in. The swim out pools get less sun than the others so that may also play a role 2. The bedding on the balconies were mildewed, once again likely due to the cold and lack of sun. We used extra towels to cover them whilst outside. 3. The variety of food in the diamond club lounge was not as varied as before. Before there was salmon, chicken, other white fish, pork this time around it was white fish and chicken, lots more pastries. Even breakfast options weren’t as good. Before I never felt like I needed to go to the buffet. 4. The have a new and upgraded coffee machine. Very tasty lattes. 5. New diamond club gifts in rooms. We got a hotel scents room freshener and a diamond club tote bag! I also think the in room fridge was more stocked but uncertain. 6. The request for a king bed and a happy birthday on the door, that I made at reservation weren’t honored BUT the pool was bigger in this room and our butler Chantel made sure to put the birthday sign, and have confetti at our dinner reservation The staff is still super helpful, super polite, and the minor issues did not impact our stay significantly.
Different meal options at different times of the day
Tranquil, beautiful
Stayed 2 nights in Feb 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Resort location it’s right by the beautiful beach , it feels like is not over crowded and peaceful. My only concern was buffet during the dinner time where the food was questionable.Much better quality at French and Indian restaurants.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicole, New Castle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and knowledgeable.
Stayed 3 nights in Feb 2025

4/10 Poor

Karen

Stayed 1 night in Feb 2025

10/10 Excellent

Jeanete

Stayed 5 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The scenery was beautiful
Stayed 4 nights in Jan 2025

4/10 Poor

Larisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is your shame that you do not put a shuttle service to a place that is 3 minutes from the airport and 7 minutes by car. this is called charging a lot of money and providing little service. The food is terrible. As someone who can't eat pork, I don't know how healthy it is to fry chicken, red meat and pork in the same place. Not befitting a 5 star hotel, unfortunately. Those who will go should be careful, Translated with DeepL.com (free version)
Stayed 8 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Resort was well kept.
Stayed 5 nights in Feb 2025

6/10 Okay

Rhesa

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025