2/10 Terrible
Tara
Travelled with family
23 Sept 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was almost willing to ignore the dirty sock left in the corner. Gross, yes, but fine — maybe housekeeping missed it, I even overlooked the disgusting baseboards. What I could not ignore were the urine stained sheets! Yes, you read that right. When my teen pulled back the covers to go to sleep, he saw urine stained sheets. I thought he was joking, I could only WISH he was. But it wasn’t a joke. That isn’t only disgusting, but a full-on health hazard. The sock, in combination with the dirts base/floors & dirty sheets shows no one here cares, no one checks, and clearly no one cleans. This wasn’t “oops, small mistake” this was disgusting.
To top it all off, I reached out multiple times by phone, email, & Expedia survey giving this place a chance to at least apologize or offer some explanation. Guess what? No call back, no email, no shred of professionalism. It’s almost impressive how they’re able to just ignore me. I understand they don’t want to give me a refund, they clearly need it money more…but the fact they haven’t addressed this (health hazard) at all is bizarre.
Save yourself the nightmare and stay literally anywhere else; unless you like rolling around in filth then this place is for you!! Sleeping in your car is more respectful than this disgrace. But…I should have known better based on the price. My kids nicknamed this place the Cecil Hotel how creepy/gross it was.
The only good thing about this place was Stacey, the front desk clerk…
Tara
Stayed 1 night in Sep 2025
