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Tailormade Hotel METROPOL St.Gallen

3.0 star property
Hotel in St. Gallen with coffee shop/cafe and restaurant

Photo gallery for Tailormade Hotel METROPOL St.Gallen

Terrace/patio
Suite | Living area
Classic Room, 1 King Bed
Deluxe Room
Deluxe Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View map
Bahnhofplatz 3, St. Gallen, 9001
  • Place, Red Square
    ‪2 min walk‬
  • Place, Abbey Library of Saint Gall
    ‪5 min walk‬
  • Place, Abbey of St. Gall
    ‪6 min walk‬
  • Airport, Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite

Suite

Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

St. Gallen

At Tailormade Hotel METROPOL St.Gallen you'll be within a short 5-minute stroll of Red Square and Textile Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Sights within a 10-minute walk of this 3-property class St. Gallen hotel include Weingallerie Simone Lanz and Abbey Library of Saint Gall.

What's nearby

  • Red Square - 2 min walk - 0.2 km
  • Textile Museum - 3 min walk - 0.3 km
  • Abbey Library of Saint Gall - 5 min walk - 0.4 km
  • Abbey of St. Gall - 6 min walk - 0.6 km
  • University of St. Gallen - 11 min walk - 1.0 km

Getting around

  • St. Gallen (QGL-St. Gallen Train Station) - 3 min walk
  • Mörschwil S-Bahn - 10 min drive
  • Altenrhein (ACH-St. Gallen - Altenrhein) - 23 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Perronnord - ‬4 min walk
  • ‪Brasserie Walhalla - ‬3 min walk
  • ‪il barone - ‬1 min walk

About this property

Tailormade Hotel METROPOL St.Gallen

Hotel in St. Gallen with coffee shop/cafe and restaurant
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Tailormade Hotel METROPOL St.Gallen.

Smoking is allowed in designated areas at this 3-star St. Gallen hotel.

  • 32 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Tailormade Hotel METROPOL St.Gallen offers 32 air-conditioned accommodations with minibars and a hairdryer. This accommodation offers separate dining areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

This St. Gallen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Hotel Walhalla
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$204
includes taxes & fees
22 Feb - 23 Feb
Hotel Walhalla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 25 per night)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 19 for adults and CHF 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Wheelchair-accessible bathroom vanity

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 20 January 2026 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 19 for adults and from CHF 19 for children
  • Nearby parking fee: CHF 25 per night(3 ft away; open 24 hours)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Hotel Metropol St. Gallen
Metropol St. Gallen
Hotel Metropol Hotel
Hotel Metropol St. Gallen
Hotel Metropol Hotel St. Gallen

Frequently asked questions

What is the cancellation policy at Tailormade Hotel METROPOL St.Gallen?

Tailormade Hotel METROPOL St.Gallen offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Tailormade Hotel METROPOL St.Gallen serve breakfast?

Sure does, continental brekkie is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Tailormade Hotel METROPOL St.Gallen?

No, Tailormade Hotel METROPOL St.Gallen does not offer an airport shuttle service.

Is there a bar or restaurant at Tailormade Hotel METROPOL St.Gallen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Tailormade Hotel METROPOL St.Gallen?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tailormade Hotel METROPOL St.Gallen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 161 reviews
Rating 8 - Good. 54 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kia

Stayed 4 nights in Oct 2025

10/10 Excellent

Russell, Chandler

Liked: Cleanliness
I arrived without a Swiss outlet compatible adapter. I enquired if they might know as to where I could purchase one, and the clerk supplied me with one until I could buy one the next morning. I also asked about suggestions for meals, sight-seeing, and general information, and was kindly helped during my stay. Being located just across from the Bahnhof and so close to the Cathedral, makes this hotel a perfect choice when staying in Skt. Gallen. Wonderful breakfast buffet options!
Stayed 3 nights in Oct 2025

4/10 Poor

Brian

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to transit hub
Stayed 2 nights in Sep 2025

6/10 Okay

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Alexandre Henry Bernhardt

Liked: Cleanliness, property conditions & facilities
Conveniently located, just a few step from the train station - But no one at reception, must go to restaurant next door to pick up envelope with the key. Wifi: must enter your phone number and receive by SMS a password. Room was always hot and the cooling did not work. Only after sunset it was cooler (opening the window) but a lot of the noise from the street. The hotel knows about this as they provide ear plugs in the bathroom…. Arrived at 09.00 for breakfast (which finishes at 10.00 am), there was 2 slices left of ham and 2 of salmon left. I waited, waited and waited for more to come, never did. When I left the woman asked me if I had enough (she obviously exactly knew that there was no food), I politely replied that I will come earlier tomorrow as I don’t like to complain. Second night (Saturday) more noise in the street past midnight, then trucks to wash the street… not a pleasant night. Second breakfast arrived much earlier, the food was very good, but again in limited quantity. Fill up the online check out time form for between 11.00 and 11.30. At 10.50 someone enter my room ?!? Not a hotel I can recommend nor will come back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet excellent continental breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great stat
Stayed 1 night in May 2025

10/10 Excellent

Low

Liked: Cleanliness, amenities, property conditions & facilities
Straight across the train and bus station!
Stayed 1 night in May 2025

8/10 Good

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large corner room that was clean and comfortable. Loads of windows! It was a bit noisy, with people talking loudly into the night. Breakfast was very good.
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to railway station and pretty central to most attractions.
Stayed 3 nights in Apr 2025

4/10 Poor

Walter

Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

fateh

Disliked: Staff & service, amenities, property conditions & facilities
Firstly, I recommend that Expedia inform its clients about the additional city tax. Also this hotel double charged me city tax. Receptionist is rude I would rather to sleep in the street and not go back to that hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Close to center
Stayed 1 night in Oct 2024

10/10 Excellent

Stavroula

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel conveniently near transport, great service everyday. Good breakfast! I certainly recommend this hotel.
Stayed 8 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious rooms.
Stayed 9 nights in Aug 2024

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities
No parking on the property, it was away from the property and had to pay for it, major issue. Everything else was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient and friendly

Across the street from the train station. Decent size room for Europe. Friendly and helpful staff.
Stayed 6 nights in Jul 2024

8/10 Good

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveniently located, right opposite the main train station! The room was clean, and laid out like the pictures. The only reason I didn’t give 5 stars is because 1) the check-in instructions were a little confusing, so me and a few other random guests (who actually did speak german) were waiting for 15 minutes, and 2) the shower leaked in one random corner.
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Centrally Located.

Really nice place to stay. Excellent location centrally located to the train station and city. If you have to be collected from the hotel by a colleague or limousine you need to arrange a pick up place nearby the hotel as buses and taxis can only enter the roads outside the hotel. Room was comfortable and had what I needed. Breakfast included is a nice touch and is very good. Reception offered very good service and support and I appreciated that.
Stayed 1 night in Apr 2024