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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Hotel in St. Charles with free breakfast and 24-hour fitness centre

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Exterior
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)
Property amenity
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
The current price is AU$130
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
155 38th Ave, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min walk‬
  • Place, Dupage Expo Center
    ‪16 min walk‬
  • Place, Dellora A. Norris Cultural Arts Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - double
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - double
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
Blackout curtains
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

St. Charles

At Holiday Inn Express & Suites Chicago West - St Charles by IHG you'll be within a 20-minute stroll of Charlestowne Mall and Dupage Expo Center. Highlights at this hotel include free weekend breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a 24-hour business centre, coffee/tea in a common area and laundry facilities. Free self-service breakfast is available at weekends between 7:00 AM and 10:00 AM. .With a stay at this St. Charles hotel, you'll be 2.3 km (1.4 mi) from Dellora A. Norris Cultural Arts Center and 3.9 km (2.4 mi) from St. Charles Heritage Center and Camp Kane.

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dupage Expo Center - 16 min walk - 1.4 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 7 min drive - 4.6 km
  • Schaumburg Convention Center - 31 min drive - 41.5 km

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare International Airport (ORD) - 51 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-Fil-A - ‬2 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Dunkin' - ‬15 min walk

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles with free breakfast and 24-hour fitness centre
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served on weekends. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - St Charles by IHG. Self parking is free.

This St. Charles hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Hilton Garden Inn St. Charles
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 771 reviews
The price is AU$147
includes taxes & fees
29 Dec - 30 Dec
Hilton Garden Inn St. Charles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Holiday Inn Express & Suites Chicago West - St Charles by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chicago West - St Charles by IHG on 21 Dec 2025 start from AU$129.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Yep, Holiday Inn Express & Suites Chicago West - St Charles by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express & Suites Chicago West - St Charles by IHG?

The closest beach to Holiday Inn Express & Suites Chicago West - St Charles by IHG is Centennial Beach (19 km).

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Holiday Inn Express & Suites Chicago West - St Charles by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Chicago West - St Charles by IHG is a hit with families.

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG serve breakfast?

Sure does, free self-service brekkie is served at weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, Holiday Inn Express & Suites Chicago West - St Charles by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

No, only service animals are allowed.

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 614 reviews
Rating 8 - Good. 149 out of 614 reviews
Rating 6 - Okay. 62 out of 614 reviews
Rating 4 - Poor. 32 out of 614 reviews
Rating 2 - Terrible. 18 out of 614 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas - Tomika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kayra

Travelled with partner
Liked: Amenities
Very kind staff and quick check in service.
Stayed 1 night in Sep 2025

8/10 Good

Rachel

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a major renovation
Stayed 2 nights in Aug 2025

8/10 Good

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall a great stay. The breakfast was wonderful with 3 young children and the room gave enough space for everyone. Recommend better seals around the door to block out the hall lights. It was so bright it looked like we had a light on in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Vickie

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan, South Bend

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, incredibly friendly staff!
Stayed 2 nights in Jul 2025

2/10 Terrible

Cheryl

Travelled with family
I am a member. I called this hotel, spoke with a woman explained that I had an emotional pet who is registered, a letter from my physician for my anxiety/panic attacks. She informed me my pet was welcomed. Sadly I didn’t write her name down. We arrive driving from Nashville where the desk lady said we couldn’t stay there. She wasn’t helpful of where there might be a place, never apology about the error on “your part”. Nonverbal communication appeared like it was my fault. Unacceptable behavior.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean well designed room and great custmer service
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Stayed 1 night in May 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the olive garden right there
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blockhead outtungs

Stayed here several time for Blockhead outings. Very clean and reasonable and close to a lot of restaurants and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathen

Liked: Cleanliness
Stayed 14 nights in Jul 2025

6/10 Okay

Pinakin

Stayed 1 night in Jul 2025

8/10 Good

Julie, montello

Liked: Staff & service, amenities, property conditions & facilities
Liked the breakfast choices. Friendly staff etc. price for room too high for what was there
Stayed 1 night in Jul 2025

8/10 Good

Bill

Stayed 3 nights in Jul 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Beds were comfortable. Breakfast was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Jocelin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Every went well, just the pool was a bit dirty and Some type of sewer smell coming out of the bathroom.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendy

Travelled with family
Stayed 3 nights in Jun 2025

8/10 Good

Maggie

Stayed 1 night in Jun 2025

4/10 Poor

Cole

Travelled with family
Disliked: Property conditions & facilities
The room needed to be remodeled. The light switch in the bathroom was broken and you couldn't shut it off, the board on the bathroom were rotted out, the tile in the little kitchen area kept flipping up if you stepped closer to the edge, the AC didn't work very well at all and squeaked a lot. We also didn't get our room cleaned when we asked for it to be cleaned. Also asked for towels and they never came. Had to go get a set of towels. Stayed in a queen Suite, we will stay at another hotel if we are back in the area.
Stayed 3 nights in Jun 2025