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Residence Inn by Marriott West Springfield

3.0 star property
Hotel in West Springfield with free breakfast and 24-hour front desk

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Fridge, microwave, stovetop, dishwasher
Property amenity
1 bedroom, premium bedding, desk, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Pet-friendly
  • Laundry
The current price is AU$234
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
64 Border Way, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, desk, blackout curtains

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Flat-screen TV

Studio, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

About the area

West Springfield

At Residence Inn by Marriott West Springfield you'll be within a 20-minute stroll of Olympia Ice Center and Connecticut River. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class West Springfield hotel include Big E and MGM Springfield.

What's nearby

  • Big E - 3 min drive - 2.8 km
  • Baystate Medical Center - 3 min drive - 3.9 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 6 min drive
  • Providence, RI (PVD-T.F. Green) - 103 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and 24-hour front desk
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Similar properties

View from property

Courtyard by Marriott West Springfield

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 508 reviews
The price is AU$245
includes taxes & fees
7 Sept - 8 Sept
Courtyard by Marriott West Springfield

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on 29 Sept 2025 start from AU$234.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott West Springfield?

Yep, Residence Inn by Marriott West Springfield has an uncovered self car park with in/out privileges for USD 7 per day.

Are there any beaches close to Residence Inn by Marriott West Springfield?

The closest beach to Residence Inn by Marriott West Springfield is Haviland Pond Beach (13 km).

Does Residence Inn by Marriott West Springfield have a pool?

Residence Inn by Marriott West Springfield has an indoor pool.

Is Residence Inn by Marriott West Springfield family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott West Springfield is a hit with families.

Does Residence Inn by Marriott West Springfield serve breakfast?

Yep, complimentary continental breakfast is offered on weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn by Marriott West Springfield?

No, Residence Inn by Marriott West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott West Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 487 reviews
Rating 8 - Good. 121 out of 487 reviews
Rating 6 - Okay. 49 out of 487 reviews
Rating 4 - Poor. 23 out of 487 reviews
Rating 2 - Terrible. 23 out of 487 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Virgen

Stayed 2 nights in Jun 2025

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service
We really loved a lot about our stay at the residence inn. However, the couch bed/pull out couch is advertised as a place a person can sleep and yet it was so uncomfortable, lopsided, lumpy and foot of the bed higher than the head of the bed, that it was impossible to use this bed. Very disappointing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy, new york

Liked: Cleanliness, staff & service
Having notified the desk previously that we would come in quite late, we arrived around 2:30am. When we arrived, we were very nicely greeted by Lucy, who gave us instructions on where to park most conveniently to our room. She was communicative and kind, and made us feel right at home. When we spoke to Nick at checkout, we told him about a small problem we had at the hotel. Nick apologized for this inconvenience, and his sincere and friendly manner made us feel that the hotel really cared about their senior citizen guests. Hats off to Marriot Residence Inn for great customer service from Lucy and Nick!
Stayed 1 night in Jun 2025

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
This space was awesome and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice , clean,pretty, room was neat and comfy
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great about this property! We really appreciated all the amenities.
Stayed 6 nights in May 2025

10/10 Excellent

Lenilsa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Hotel was clean! Staff was nice. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. All amenities like outdoor fire pit, pool, basketball court etc were in great working condition. Staff was amazing - super friendly
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I can say is that you can hear walking on the floor above us.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in May 2025

10/10 Excellent

Teea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I left my baby monitor there and called and they checked unfortunately not finding it at first. Then an hour or so later they called having found it finally ❤️❤️ I was so glad and the front desk person Nick was so sweet during all of it.
Stayed 1 night in May 2025

10/10 Excellent

Dalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay. I'll visit again.
Stayed 4 nights in Nov 2024

2/10 Terrible

Amy

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Undisclosed $120 pet fee (for 1 night). Excessive noise from room above, staff was insulting. Will never stat there again.
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Marisa

Stayed 1 night in May 2025

8/10 Good

Greg

Stayed 3 nights in May 2025

10/10 Excellent

Shalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Feliza, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

The stay was wonderful and the rooms are large and a great value. Staff are very friendly.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was great. Room was clean and the staff was very friendly. Basketball court was a great bonus!
Stayed 1 night in Apr 2025

10/10 Excellent

Constance R, Chatham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great addition to this area. Tucked away. Clean. Quiet. Beds fantastic, as in all Marriott’s. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Property conditions & facilities
All was good
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Stayed 1 night in Apr 2025