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Residence Inn by Marriott West Springfield

Property class: 3

Photo gallery for Residence Inn by Marriott West Springfield

An outdoor patio area with a stone fire pit, seating, and a grill.
A hotel room with a kitchenette, a sofa, a desk, and a TV.
A hotel room with a sofa, TV, fireplace, bed, and a small table with bar stools.
A spacious conference room with a high ceiling, large windows, and a variety of seating arrangements including sofas, chairs, and a round table.
A hotel room with a large bed, bedside lamps, a desk, and a TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Parking available
  • Business services
The current price is AU$221
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Center
    ‪13 min walk‬
  • Place, Riverdale Shops
    ‪17 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a television, a sofa, a chair, a fireplace, and framed artwork on the walls.

Studio, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a fireplace.

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a kitchenette, a sofa, a desk, and a TV.

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

A hotel room with a sofa, a small table, a desk with two chairs, a TV mounted on the wall, and a bed with a headboard.

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a sofa, TV, fireplace, bed, and a small table with bar stools.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, bedside lamps, a desk, and a TV.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

West Springfield

At Residence Inn by Marriott West Springfield you'll be within just a 15-minute stroll of Riverdale Center and Olympia Ice Center. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include coffee/tea in a common area and laundry facilities. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class West Springfield hotel include MGM Springfield and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Riverdale Center - 14 min walk - 1.3 km
  • Riverdale Shops - 19 min walk - 1.6 km
  • Cinemark West Springfield 15 - 3 min drive - 2.2 km
  • MGM Springfield - 6 min drive - 8.1 km

Getting around

  • Springfield Union Station - 7 min drive
  • Providence, RI (PVD-T.F. Green) - 106 min drive

Restaurants

  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Wood-N-Tap - ‬16 min walk
  • ‪Burger King - ‬15 min walk

About this property

Residence Inn by Marriott West Springfield

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

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  • Pet-friendly
  • Parking included
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott West Springfield?

Residence Inn by Marriott West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of 17 Oct 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on 1 Nov 2026 start from AU$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott West Springfield?

Yep, Residence Inn by Marriott West Springfield has an uncovered self car park with in/out privileges for USD 7 per day. A self car park is also available, for a fee.

Does Residence Inn by Marriott West Springfield have a pool?

Residence Inn by Marriott West Springfield has an indoor pool.

Is Residence Inn by Marriott West Springfield family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott West Springfield is a hit with families.

Does Residence Inn by Marriott West Springfield serve breakfast?

Yep, complimentary continental breakfast is offered on weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Residence Inn by Marriott West Springfield?

No, Residence Inn by Marriott West Springfield does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott West Springfield?

Check-in begins at 3:00 PM. Check-out time is noon.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 626 reviews
Rating 8 - Good. 137 out of 626 reviews
Rating 6 - Okay. 72 out of 626 reviews
Rating 4 - Poor. 32 out of 626 reviews
Rating 2 - Terrible. 31 out of 626 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet and offered a good nights rest for my wife and I
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great property
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful , large and very clean. The only thing we didn’t care for was having to pay to park at the motel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked just like the pictures! It was nice and clean. I had a comfortable stay and would stay again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Check in was fast.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff, clean room and amenities
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, spacious as well
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is wonderful place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Residence Inn! Having what felt like a mini apartment instead of just a hotel room made our trip so much more comfortable. The separate living room and bedroom gave us plenty of space to relax, and everything was spotless, clean, and very comfortable. The complimentary breakfast was one of the best we’ve had, with a great variety of options each morning. The staff was incredibly friendly, welcoming, and helpful throughout our stay. We were also traveling with our cat, and the pet-friendly accommodations made everything so much easier. Even our cat seemed to settle in and enjoy the space! Overall, this hotel made our trip less stressful and much more enjoyable. We would absolutely stay here again and highly recommend it to anyone looking for a comfortable, spacious, and welcoming place to stay.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was everyone was great !!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is excellent, good breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was clean & this helped. We arrived in the evening to no one working the desk. We waited for about 30 minutes to get checked in which after a long day of travel was agonizing. We usually stay Marriotts but this stay has us questioning if we will ever stay at a Residence again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun family spot and close to six flags
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, will book again in the future!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great pool and location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wAs a wonderful stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend the Residents Inn for anyone looking to stay in the area of Springfield
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dallas Stay

Love the hotel and the food is great! We stay here every year!
Stayed 5 nights in Aug 2025