2/10 Terrible
James
3 Nov 2025
So we had many issues during our stay. We kept getting different answers from staff on pool hours and breakfast hours. We were told the pool was only opened from 7pm-10pm, which ended up being incorrect, and it affected us because we didn't swim when we could have, .
We were told the weekend breakfast buffet was from 730am -1030am so when we went down right before 10am we were turned away by staff saying the buffet closed at 10am and it wasn't even 10am yet, so we didn't get to have breakfast. That's one of the main reasons I chose to stay at Embassy suites because the buffet is so great. That alone really ruined our trip.
On our room, it was a strange design which we didn't like and the lighted mirror in the bathroom didn't light up so it was pretty dark in the bathroom making it difficult to get ready for the day in the bathroom. The toilet also ran from time to time.
We have never had a bad experience at Embassy Suites before until this weekend.
James
Stayed 2 nights in Oct 2025
























