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Holiday Inn Springdale/Fayetteville Area by IHG

3.0 star property
Hotel in Springdale with 2 restaurants and free local area shuttle

Photo gallery for Holiday Inn Springdale/Fayetteville Area by IHG

Exterior
Point of interest
Interior detail
Suite, 1 Bedroom
Exterior

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Gym
The current price is AU$149
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
1500 South 48th Street, Springdale, AR, 72764
  • Arvest Ballpark
    ‪2 min drive‬
  • Tyson Foods Headquarters
    ‪5 min drive‬
  • Northwest Arkansas Mall
    ‪8 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪22 min drive‬

Room options

View all photos for Suite (Allergen Treated)

1 bedroom, desk, laptop workspace, blackout curtains

Suite (Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed (Allergen Treated)

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed (Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Allergen Treated)

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (Allergen Treated)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Sofa bed - double
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Sofa bed
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Sofa bed - double
Separate bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, desk, laptop workspace, blackout curtains

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Sofa bed - double
Separate bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

About the area

Springdale

At Holiday Inn Springdale/Fayetteville Area by IHG you'll be within a 15-minute walk of Ozark Center Point Place and 2.5 km (1.6 mi) from Arvest Ballpark. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, Tiffany Grille, serves American cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and pool loungers. 55000 square feet (4950 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also free self parking, along with the convenience of a free area shuttle. .Within a 15-minute drive of this 3-property class Springdale hotel, attractions include University of Arkansas and Walmart Arkansas Music Pavilion.

What's nearby

  • Arvest Ballpark - 2 min drive - 1.8 km
  • Tyson Foods Headquarters - 5 min drive - 5.4 km
  • University of Arkansas - 6 min drive - 9.4 km
  • Northwest Arkansas Mall - 8 min drive - 8.7 km
  • Arkansas and Missouri Railroad - 8 min drive - 8.7 km

Getting around

  • Fayetteville, AR (XNA-Northwest Arkansas Regional) - 23 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪US Pizza - ‬3 min drive
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Casey's General Store - ‬3 min drive

About this property

Holiday Inn Springdale/Fayetteville Area by IHG

Hotel in Springdale with 2 restaurants and free local area shuttle
Holiday Inn Springdale/Fayetteville Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 55000 square feet (4950 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Springdale/Fayetteville Area by IHG. Self parking is free.

This 3-star Springdale hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 55000 sq ft of conference space
  • 4950 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Terrace
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Holiday Inn Springdale/Fayetteville Area by IHG offers 206 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Free daily buffet breakfast

Holiday Inn Express & Suites Springdale Fayetteville Area by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 294 reviews
The price is AU$182
includes taxes & fees
31 July - 1 Aug
Holiday Inn Express & Suites Springdale Fayetteville Area by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Fountain Court Lounge
  • Tiffany Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 March to 30 April:
  • One of the dining venues
  • Bar/Lounge
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 10 per stay
  • In-room microwave fee: USD 10 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn SPRINGDALE/FAYETTEVILLE AREA
Holiday Inn SPRINGDALE/FAYETTEVILLE AREA Hotel
Holiday Inn SPRINGDALE/FAYETTEVILLE AREA Hotel Springdale
Holiday Inn SPRINGDALE/FAYETTEVILLE AREA Springdale
Holiday Inn Springdale/Fayetteville Area Hotel Springdale
Holiday Inn Springdale/Fayetteville Area Hotel
Holiday Inn Springdale/Fayetteville Area Springdale
Hotel Holiday Inn Springdale/Fayetteville Area Springdale
Springdale Holiday Inn Springdale/Fayetteville Area Hotel
Hotel Holiday Inn Springdale/Fayetteville Area
Springdale Fayetteville Area

Frequently asked questions

What is the cancellation policy at Holiday Inn Springdale/Fayetteville Area by IHG?

Holiday Inn Springdale/Fayetteville Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Springdale/Fayetteville Area by IHG?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Springdale/Fayetteville Area by IHG on 3 Aug 2025 start from AU$149.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Springdale/Fayetteville Area by IHG?

Yep, Holiday Inn Springdale/Fayetteville Area by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn Springdale/Fayetteville Area by IHG have a pool?

Holiday Inn Springdale/Fayetteville Area by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Holiday Inn Springdale/Fayetteville Area by IHG?

Holiday Inn Springdale/Fayetteville Area by IHG features an indoor pool, 1 hot tub and 2 restaurants.

Is Holiday Inn Springdale/Fayetteville Area by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Springdale/Fayetteville Area by IHG is a hit with families.

Does Holiday Inn Springdale/Fayetteville Area by IHG serve breakfast?

Yeah, breakfast is available daily.

Is there a free airport shuttle available at Holiday Inn Springdale/Fayetteville Area by IHG?

No, Holiday Inn Springdale/Fayetteville Area by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Springdale/Fayetteville Area by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from March 1 until April 30.

What time are check-in & check-out at Holiday Inn Springdale/Fayetteville Area by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Holiday Inn Springdale/Fayetteville Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 992 reviews
Rating 8 - Good. 205 out of 992 reviews
Rating 6 - Okay. 80 out of 992 reviews
Rating 4 - Poor. 33 out of 992 reviews
Rating 2 - Terrible. 27 out of 992 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Travelled with family
Liked: Staff & service

Ehhh not horrible but not great

Rooms were definitely outdated but decently clean for their age. The TV is ridiculously SMALL and there are virtually no good channels, no way to stream or cast AND would be watching and signal would go out. I take the stairs and noticed stirwell door going outside had been propped open, obviously not safe, not to mention a beer bottle there left for 2 days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lidio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea, Waldorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is conveniently located off I-49 and easy to get to airport. The staff is very friendly and helpful. Check in was easy and I was able to check in early since my room was ready. I appreciated that since i had running race and hadnt slept or showered in two days! I used the hot tub and it felt great. Water was hot and jets felt good. I ate dinner at the restaurant. Food was decent and reasonably priced. I would definitely come back here next time Im in the area.
Stayed 1 night in Apr 2025

8/10 Good

Michi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome, very friendly and handled a late check-out request easily.
Stayed 1 night in Apr 2025

6/10 Okay

Jason

The hotel was fine but i paid a deposit and never got it back
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

2/10 Terrible

Britinee

Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Stayed 3 nights in Apr 2025

10/10 Excellent

Richard, Colorado Springs

Liked: Cleanliness, property conditions & facilities
Awesome staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again for sure!

Nice hotel in very close proximity to shops, restaurants, and the Tyson baseball fields. Very clean and good service. Very friendly front desk workers with a good sense of humor! I felt very welcome and my kids loved the nice pool area that was well stocked with towels.
Stayed 1 night in Mar 2025

8/10 Good

Jade

z
Stayed 1 night in Mar 2025

2/10 Terrible

Troyce

Stayed 1 night in Feb 2025

10/10 Excellent

Madison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is amazing. I love that they have a noise policy for the night time. No loud noise after 9pm. Made for a great stay knowing I wasn't going to bothered by people being too loud in the middle of the night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
There was an issue with the AC the last night we stayed there. We told the staff 3 times but there was issues with the chiller. The room was uncomfortable until we noticed the window could crack open. They did knock off 1 night stay for us.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel and was such a pleasant stay.
Stayed 1 night in Mar 2025

4/10 Poor

Craig

Very Disappointing

First of all, the air conditioning was not working. When we arrived and checked-in the room was 80 degrees. Upon calling for maintenance they came (after a little bit of a wait) and confirmed that the whole hotel was having issues and he would do what he could. He was nice and did his best but it did not make much of a difference in the temperature of the room. To make up for it, they offered us a box fan which helped slightly but not very much. We heard from other people staying there that they had the same experience and even ones that were staying up on higher floors had to open windows just to make it through the night. Additionally, the hot tub was not working at all and was one of the primary reasons we had chosen this hotel. Also, the breakfast offering was mis-advertised because it originally said it was included but upon going down there in the morning I was told I had to place an order unless I had a voucher and it was $15 per person for what should have been a standard inclusion. Lastly, I would say the hotel itself needs some updating as it felt very dated in areas (especially the rooms) and had the vibe of what I would call "old 90s casino hotel". The lobby was pretty nice but the rest of the hotel needed some work. Overall, it was very disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is pretty special. I love that the center of the hotel is open to the top floor with the rooms surrounding that open center. That means no long Closter phobic hallways. Hot breakfast buffet had lots of choices with a huge yogurt bar and fixings for hot eggs. The dining area is cozy and peaceful and a staffer noticed I was drinking decaf and brought me a fresh pot. The room was one of the nicest I've stayed in. The couch and chair was like new and the office chair was super nice. So nice - I decided to stay an extra day! I interacted with staff several times and each time it was literally minutes and I was taken care of or something was brought up to to my room. I was happy the refrigerator had a freezer section to refreeze my ice packs. There is a really nice restaurant in the same parking lot you can walk to. I will definitely make this my regular stay when working in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its what u would expect for a family vaca
Stayed 1 night in Mar 2025

6/10 Okay

Alea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I booked this bc they said it had a jacuzzi tub. The tub was not hot, and those were barely bubbles.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yahnah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The hotel was conveniently located for our outings to Fayetteville and to Lowell. The kids enjoyed the pool. The hot tub was not very hot, but they enjoyed it as well.
Stayed 2 nights in Mar 2025