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Palace Suites Heritage Hotel

4-star property
Narodni Trg 13, Split, 1800 796 370
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2.5 out of 5
See all 2 Wotif Reviews

"We really enjoyed the location and comfort of the Palace Suites with the highlight being the assistance and professionalism of the staff. To be able t ... " More

By a verified traveller on Tue 18 Jul 2017

Points Of Interest

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Hotel Description

Palace Suites Heritage Hotel puts you in the heart of Split, within steps of popular attractions like Diocletian's Palace and Split Riva. Highlights at this Mediterranean hotel include free in-room WiFi.

All 14 rooms feature flat-screen TVs with satellite channels, and you can enjoy free bottled water, safes and hairdryers. Nice touches to enhance your stay include free toiletries and premium bedding. Fridges, minibars and desks are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a computer station and express check-in. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a short walk walk of this 4-star Old Town hotel include Cathedral of Saint Domnius and Gregory of Nin Statue.

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$60* Per night/room 6 Jan. - 7 Jan.

Luxury Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, City View (2 Floors)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite (2 Floors)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palace Suites Heritage Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Palace Suites Heritage Hotel

Everyone (1) Couples (1) Family (1)
1 out of 5
This property had an explosion the night before we arrived and no one from the suites or Wotif bothered notifying us. Not to mention we didn’t 2 hours trying to find alternate accomodation and Wotif have wiped their hands from trying to get our refund, we now have to try & get the refund directly from the suites with no assistance from Wotif!!!

Posted by on 30 Jul. 2019

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4 out of 5

Perfect Location

Pros: Location and staff
We really enjoyed the location and comfort of the Palace Suites with the highlight being the assistance and professionalism of the staff. To be able to access our room early was much appreciated.

Posted by , from Australia on 18 Jul. 2017

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Comment from Hotel Management

5 Aug. 2017 by Dora

Dear Mr. Craig and Ms. Gemma, Once again, we would like to thank you for staying at Palace Suites Heritage Hotel****. We sincerely hope you enjoyed both your holiday and time spent in our Hotel. Our friendly and professional staff is committed to making certain that your stay is memorable and satisfactory. Thank you,for taking a few minutes and letting us know about your experience and whether you would recommend us to your colleagues, friends and family. Our guests often tell us how helpful it is to read other people's reviews before their visit and we are always eager to hear what you liked and how we may improve. We truly appreciated the time you spent to leave us a review on Expedia. It help us a lot to improve, and to make your future stay even more enjoyable. We look forward to having you as our guests again when you visit Split! Yours sincerely, PALACE SUITES HERITAGE HOTEL**** Per: Dora Bašić

About the Palace Suites Heritage Hotel

Location Narodni Trg 13, Split, 21000

Property Features

Palace Suites Heritage Hotel offers its guests tour or ticket assistance, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee. The business-friendly Palace Suites Heritage Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Palace Suites Heritage Hotel was completed in May 2015. This Mediterranean Split hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Built in 1328
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Airport: Split (SPU) (23.6 km / 14.7 mi)
  • Train station: Split Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Palace Suites Heritage Hotel offers 14 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and a hairdryer. This Split hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.00 per night.

Pets

  • Pets and service animals are not allowed at Palace Suites Heritage Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • No pets or service animals allowed
  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 10 and EUR 20 for adults, and EUR 5 and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 40.00 per vehicle (one way)
  • Self-parking fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Suites Hotel Split
  • Palace Suites Split
  • Palace Suites
  • Suites Heritage Hotel Split
  • Palace Suites Heritage Hotel Hotel
  • Palace Suites Heritage Hotel Split
  • Palace Suites Heritage Hotel Hotel Split

You should know

  • Palace Suites Heritage Hotel offers transfers from the cruise terminal and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.