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Best Western Plus Leamington Hotel & Conference Centre

3.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Leamington Hotel & Conference Centre

Children’s play area – indoor
Indoor pool, open 8 AM to 10:00 PM, pool loungers
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
The current price is AU$208
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
566 Bevel Line Rd, Leamington, ON, N8H3V4
  • Place, Leamington Municipal Marina
    ‪3 min drive‬
  • Place, Seacliff Beach
    ‪4 min drive‬
  • Place, Point Pelee National Park
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Sofa bed - queen
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Balcony
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Deck/patio
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Deck/patio
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Atrium View)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Balcony
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Patio
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Air-conditioning
Connecting/adjoining rooms available
Blackout drapes/curtains
Crib/infant bed
Hypo-allergenic bedding available
Pillowtop mattress
  • Sleeps 4
  • 1 King Bed

About the area

Leamington

A family-friendly stay in Leamington awaits you at Best Western Plus Leamington Hotel & Conference Centre. Within just a 10-minute stroll, you'll find Lake Erie and Point Pelee Karting. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The family restaurant, Pelee Bistro Bar & Grill, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to basketball and a playground. Business amenities include a meeting room, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .With a stay at this 3-property class Leamington hotel, you'll be 2.7 km (1.7 mi) from Leamington Municipal Marina and 3 km (1.9 mi) from Leamington Community Recreation Trail Trailhead.

What's nearby

  • Leamington Municipal Marina - 3 min drive - 3.2 km
  • Seacliff Park - 4 min drive - 3.9 km
  • Seacliff Beach - 4 min drive - 4.3 km
  • Point Pelee National Park - 5 min drive - 4.6 km
  • Leamington Arts Centre - 6 min drive - 5.7 km

Getting around

  • Windsor, ON (YQG) - 45 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min drive
  • ‪7-Eleven - ‬6 min drive
  • ‪Circle K - ‬4 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Plus Leamington Hotel & Conference Centre

Family-friendly hotel with fitness centre and 24-hour business centre
Best Western Plus Leamington Hotel & Conference Centre offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. An arcade/games room, multilingual staff, and a picnic area are also featured at the family-friendly Best Western Plus Leamington Hotel & Conference Centre. Free self parking is available.

This 3-star Leamington hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Leamington Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Leamington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior
Days Inn by Wyndham Leamington
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 896 reviews
The price is AU$219
includes taxes & fees
2 Dec - 3 Dec
Days Inn by Wyndham Leamington

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 1 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pelee Bistro Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from 12 August 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per stay.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 1 to 15.95 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Plus Leamington Hotel & Conference Centre.

Property is also known as

Pelee Inn
Pelee Motor
Pelee Motor Inn
Pelee Motor Inn Leamington
Pelee Motor Leamington
Days Inn & Conference Centre Leamington Hotel Leamington
Days Inn And Conference Centre Leamington
Days Inn & Conference Centre Leamington Hotel
Best Western Plus Leamington Hotel Conference Centre
Pelee Motor Inn Leamington, Ontario
Best Western Plus Leamington Hotel
Best Western Plus Leamington
BEST WESTERN PLUS Leamington Hotel & Conference Centre Ontario
Plus Leamington & Conference
Best Western Plus Leamington Hotel & Conference Centre Hotel

Frequently asked questions

Is parking available at Best Western Plus Leamington Hotel & Conference Centre?

Yep, Best Western Plus Leamington Hotel & Conference Centre has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Leamington Hotel & Conference Centre?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Leamington Hotel & Conference Centre on 1 Dec 2025 start from AU$208.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Leamington Hotel & Conference Centre?

The closest beach to Best Western Plus Leamington Hotel & Conference Centre is Seacliff Beach (3.1 km).

Does Best Western Plus Leamington Hotel & Conference Centre have a pool?

Yep, and guests love it! Best Western Plus Leamington Hotel & Conference Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 10:00 PM. The property will be renovating one of the swimming pools from August 12 2025 until December 31 2025 (completion date subject to change).

What makes Best Western Plus Leamington Hotel & Conference Centre a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Best Western Plus Leamington Hotel & Conference Centre.

Is Best Western Plus Leamington Hotel & Conference Centre family-friendly?

You bet! With amenities such as children's meals and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Plus Leamington Hotel & Conference Centre is a hit with families.

Does Best Western Plus Leamington Hotel & Conference Centre serve breakfast?

You bet, cooked-to-order breakfast is offered weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Leamington Hotel & Conference Centre?

No, Best Western Plus Leamington Hotel & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Leamington Hotel & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Leamington Hotel & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Best Western Plus Leamington Hotel & Conference Centre?

There is a golf course next to Best Western Plus Leamington Hotel & Conference Centre.

Best Western Plus Leamington Hotel & Conference Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 160 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities
Pool deck was covered in slime. Kids loved the pool, waterslides, and the play area
Stayed 1 night in Aug 2025

8/10 Good

Dayana

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and really good for families with children.
Stayed 1 night in Aug 2025

8/10 Good

Charlene

Liked: Staff & service
The hotel was nice but being on the first floor being in the first hotel room made it easy to hear everyone that passed by and it got noisy. The bed sunk in a bit in the middle and there was some hair when I went to shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Suresh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Arcade. Pool. Slides.
Stayed 1 night in Aug 2025

6/10 Okay

Megan Gignac

Travelled with group
Liked: Amenities
Disliked: Cleanliness
The staff are nice and the variety of activities were good… but this place is worn down. The set up is good for having the kids play in the atrium and being able to watch them… but the furniture is needing to be reupholstered. Stains, musty and dirty carpet feel…and for the price you pay… this will probably be my last time (of our annual visits).
Stayed 1 night in Aug 2025

2/10 Terrible

danielle

Disliked: Cleanliness, property conditions & facilities
Absolutely disgusting hotel. Never in my life have I experienced such filth. Mold everywhere in the room. The musty smell was unbearable.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my son & I enjoyed our six-night stay, thanks to all of the wonderful staff, the recreational amenities, the quiet room with comfy beds, the lobby "living room", the restaurant and the large grounds behind the hotel. I found a lovely place to read next to the marsh and under an old oak tree. As an interior decorator & designer, I couldn't help notice the wear and tear on the tired furniture in the atrium rec area. The armless chairs that dot the perimeter and the worn curved sofas by the fireplace are way past their due date. I could feel the sofa frame while I sat... Please, please General Manager Carolyn, invest in new furniture. I know Best Western is performing well from what I've read online and tourism numbers and hotel capacities are way up thanks to you know who down south. I worry not only about the aesthetics and lack of seating comfort, but also for hygienic reasons! Old, worn upholstery fabric harbours all sorts of nasty things... It's unhealthy to your guests to keep this furniture and betrays your Mission statement of providing "..trusted guest experiences.." Innumerable commercial luxe vinyls and beautiful, commercial & sustainable fabric options are available. The latter speaks to your Mission statement again, "...foster a caring and inclusive culture that respects the environment." If you ever need any design consulting about these suggestions, please reach out to BarbaraDesign.ca We look forward to returning! Thank you :>)
Stayed 3 nights in Jul 2025

8/10 Good

Wei

Stayed 3 nights in Aug 2025

2/10 Terrible

Annette, Batavia

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the room I was assigned was in the non renovated area and did not have elevator access! I have an injury and weight lifting restriction so I was unable to carry my luggage up stairs. Got to room and the A/C did not work! I room was hot and musty smelling and there was mold on the ceiling! I am allergic to mold so staying in this room affected my health! ( hotel completely booked so I was not given a different room). Worst hotel I ever stayed in and I would NEVER recommend this hotel to anyone!
Stayed 1 night in Aug 2025

6/10 Okay

Agnes

Travelled with family
Liked: Staff & service
We stayed at this property last year and we found that it has deteriorated over the year. The staff was pleasant, the restaurant food options were good and reasonably priced. The cleanliness of the property was disappointing. Carpets on stairs were dirty, windows were dirty and parking lot was not in good shape. We booked two adjoining rooms and the air conditioner of one of the rooms was not working properly. The water slide and pool were popular but the back wall seemd to be under construction or damaged. The rules of the water slide also changed with no one over 4 feet allowed to use it. my grandson just "made the cut" but will not qualify in the future to use the slide. The palyroom area was also popular for kids and families. The basketball hoop was broken and not repaired. We looked forward to our visit this year after last year's experience but were disappointed about the changes.
Stayed 2 nights in Aug 2025

4/10 Poor

Alisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not well kept, and our room was damp the whole weekend.
Stayed 2 nights in Aug 2025

4/10 Poor

Taylor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your disinfectant cleaner and extra sheets

No need for a sound machine, but bring your gloves, duster and disinfectant. I will preface by saying that I stayed over the weekend when the hotel was at full capacity, so there was no other room option. The room had a full layer of dust on every hard service, shower turned my Clorox wipes brown when I wiped it down, cobwebs on every ceiling corner and edge of curtain valance, curtains were half broken and hanging down, trash behind the dressers, dirty shoe print on the pullout couch cushion. The air conditioner worked good, but sounded like a white noise sound machine on full blast. Floating hair clumps in the pool, kids toys left at bottom of the pool, mystery stains on the pool towels, and chlorine so strong in the pool it will dry out every bit of your skin and burn your eyes if you’re under water too long (which given the cleanliness of the other things probably is needed). Also no information was given on the height restriction for the water slides prior to booking, must be 2-4ft tall to ride only. Arcade and play area was nice, entry and eating area was well kept, but all food is à la carte!
Stayed 1 night in Aug 2025

4/10 Poor

Ben

Stayed 1 night in Jul 2025

8/10 Good

Gerd, Napanee

Travelled with family
Liked: Staff & service, amenities
Slides at pool not accessible to adults (not advertised as children only). Pool facility needs major renovations. Other than that, great place to bring family. Liked atrium center with games. It is nice to have something to do at hotel. I wish Chatham still had Wheels Inn arcade and pool facility (was a great Best Western spot to take family to).
Stayed 1 night in Jul 2025

6/10 Okay

Vitaliy

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Fun for kids
Stayed 1 night in Jul 2025

4/10 Poor

Raymi

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a number of issues during the stay .. TV broken, key card not working, at checkout they had us listed in the wrong room. Buildings and rooms are dated need renovation. The restaurant was very nice though with excellent service and food.
Stayed 2 nights in Jul 2025

4/10 Poor

Linda

Stayed 4 nights in Jul 2025

2/10 Terrible

DEREK

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place

This was an extremely disappointing stay. The hotel is obviously geared towards children and has a lot of things for the kids to do. However, during our stay, those amenities were extremely restricted. The hotel rooms themselves are filthy dirty, the wallpaper and paint is peeling, the bathtubs are stained and rusted. I’ve stayed in $30 roadside motel rooms that were cleaner. But, I didn’t care about that because I thought my children would be able to use the waterpark and play area. However, our daughter was “too tall” for the water slide so we left the pool to play in the play area. Well, all the kids in the hotel started playing beach volleyball together. Kids that didn’t know each other, kids from 3 different countries. I was one of the adults playing with them and they were all doing great together. Well, the front desk clerk came out and told us we had to stop b/c some corporate BW guests were staying & complained that the kids were too loud. Are you kidding me! This hotel is a dump, not some Gucci 5 star place. I’m sorry the kids were playing together in the play area at the designated time to do so. So, then we got kicked out and the adults came and took over. I didn’t care, but, they were much louder than the kids and spilling beer all over the pool tables well after the area was supposed to be closed.
Stayed 2 nights in Jul 2025

4/10 Poor

John-Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel needs upgrades

The AC did not work, the carpets and towels were soaked and smelled. There are no windows and your balcony looks over an indoor children's play area. No fresh air and no sunlight.
Stayed 2 nights in Jul 2025

8/10 Good

Liza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time in this hotel and still good, our kids love it because of the indoor pool and indoor playground. The room is clean but dumped. Because the floor is carpeted and if you use the pool, the carpet gets wet and smells dump. I hope they change it to wood floors. Also we were given a room on the second floor but on the other side and there is no elevator on that side, we have a lot of stuff to carry from the stairs. We asked the staff to give us another room but they said there's nothing because we were staying for 3nights. We managed though. And the hotel is closed to Point Peelee and Seacliff beach, we also went to Mersea beach for the kids to play while waiting for the sunset.
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this location almost every year in the past 8 years and we love it but we have noticed the prices have gone almost double we would not mind and the kids alwaya have a good time but facility does need to update a little bit to justify the increase in prices. Bottoms floors have worn out carpets espevially if it has a walk out to the parking. Lots of parking space Close to the national park Pretty great gym Friendly staff as always
Stayed 3 nights in Jul 2025

6/10 Okay

Andrea

Stayed 1 night in Jul 2025

10/10 Excellent

Yicheng, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and convenience. However, too many bugs in parking lot.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Point Pelee. Very friendly staff. Any issues we had were quickly addressed and taken care of.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Workers at the front desk are exceptionally lovely. My grandson said to write a review to say how nice they were. Thank you 😊 Will be back
Stayed 2 nights in Jul 2025