The Balmoral Hotel

4.0 star property

Room options

View all photos for Standard Twin Room, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Sea Facing

Shower, designer toiletries, hair dryer, towels

Standard Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Sea Facing

Minibar, in-room safe, desk, laptop workspace

Superior Sea Facing

  • Ocean view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Non Sea-Facing

Standard Studio

Studio Non Sea-Facing

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive King Room, 1 Bedroom, Sea Facing

Executive King Room, 1 Bedroom, Sea Facing

Executive King Room, 1 Bedroom, Sea Facing

  • Ocean view
  • 45 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, Sea Facing

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room, Sea Facing

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Durban

A family-friendly stay in the heart of Durban awaits you at The Balmoral Hotel. You'll be within steps of Durban Funworld and within a short 5-minute stroll of Golden Mile. Highlights at this beach hotel include in-room free WiFi, fireplaces and plasma TVs. .The hotel's restaurant is a nice spot to grab a bite. Business travelers can take advantage of a meeting room, a 24-hour business centre, and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Durban Beachfront hotel include Durban International Convention Centre and uShaka Marine World.

What's nearby

  • Durban Funworld - 1 min walk - 0.1 km
  • Golden Mile - 3 min walk - 0.3 km
  • Durban International Convention Centre - 15 min walk - 1.3 km
  • Durban Beach - 4 min drive - 2.9 km
  • uShaka Marine World - 4 min drive - 2.2 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 33 min drive

Restaurants

  • ‪Skippers Fish & Chips - ‬1 min walk
  • ‪Island Style - ‬7 min walk
  • ‪Joe Cool's - ‬9 min walk
  • ‪Roma Revolving Restaurant - ‬16 min walk
  • ‪Ocean Basket - ‬8 min walk

About this property

The Balmoral Hotel

There's a restaurant on site. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly The Balmoral Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Durban hotel.

  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
The Balmoral Hotel offers 95 shared accommodations with air conditioning, fireplaces and minibars. 42-inch plasma televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries and hairdryers.

This Durban hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Breakfast, lunch and dinner served
Belaire Suites
Durban Beachfront
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 944 reviews
The price is AU$109
includes taxes & fees
22 June - 23 June
Belaire Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Direct access to the beach
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balmoral Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 185 per person
  • Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: ZAR 50 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

Frequently asked questions

What is the cancellation policy at The Balmoral Hotel?

The Balmoral Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Balmoral Hotel?

As of 15 June 2026, prices found for a 1-night stay for 2 adults at The Balmoral Hotel on 16 June 2026 start from AU$78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Balmoral Hotel?

Yep, The Balmoral Hotel has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to The Balmoral Hotel?

Yep, The Balmoral Hotel is a short 3-minute walk from Golden Mile.

What makes The Balmoral Hotel a romantic place to stay?

24-hour room service, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at The Balmoral Hotel.

Is The Balmoral Hotel family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, it's no surprise that The Balmoral Hotel is a hit with families.

Does The Balmoral Hotel serve breakfast?

Yep, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Balmoral Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Balmoral Hotel?

Yep, you can grab a meal at The Balmoral Hotel's onsite restaurant that serves Halal dishes.

What time are check-in & check-out at The Balmoral Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Balmoral Hotel?

No, pets and service animals are not allowed.

The Balmoral Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 205 reviews
Rating 8 - Good. 75 out of 205 reviews
Rating 6 - Okay. 31 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 12 out of 205 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Amenities
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Elmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was comfortable with a good breakfast option Clean rooms and all amenaties was supplied
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Gardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at South Beach
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time and they treated us Comrades runners well.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Javid Jameel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is a good property in a sketchy area. The staff is friendly.
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities
The hotel is in desperate need of a makeover. The rooms are clean, the water is hot, but the faucet can be replaced. You have to turn the knob around 5 full times before the water comes out. Then it's not even a smooth stream, but a multi angle spread. My room was located in the middle of the building between the stairs and the elevator. There are seats in front of my door, so it can get pretty noisy even late into the night. The area where the building is located is good....right in front of the beach with lots of food options. The staff were great!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Lihor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Close to the Comrades Marathon Start, ICC, Kingmead, and in front of beach.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Balmoral Hotel is a bit dated but clean. In my room the AC didn't initially work but two quick visits from staff and that was remedied. The bathroom is VERY TINY and the shower/tub requires a big step up to get in and out. The Balmoral is right on the beach and has lots of restaurants nearby which is convenient. There are vendors who set up at the beach too. Note the sockets are different than in other parts of South Africa. I didn't have the correct adapter here when I did in Cape Town and Sodwana Bay.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Stayed 10 nights in Aug 2023
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived after a 29 hour flight from USA In checking in they did not find my booking which i had done online and later told that their system had nit updated,this booking was done a month prior and should have updated.Got my room after this delay and Pushed a heavy trolley to 3 rd floor where I discovered the room was not made and the former occupants still had things there and they were late to check out.How could the room be declared clean in the system Took more than 20 minutes to be moved to another room Found the room already open and the manager forgot to give me room keys Went down again to collect keys Came back twice and keys were not working At night there was extremely loud music and partying till 4 am right across the hotel Never had a minute of sleep Why can't the hotel work with local authorities to limit the time that people can play music at the beach This was my worst experience at a hotel and was planning to bro g a group of friends from USA and I will not subject them to this standard
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Luís Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi tudo perfeito, equipe cordial
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beach Proximity

Amazing staff and service at the hotel The added view and proximity to the Beach was just an icing
Stayed 5 nights in Nov 2021
Verified

8/10 Good

Msawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and Covid protocol was followed/implemented.The hotel is and clean and the rooms are very clean and fresh.
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Norberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skip this place

A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
nice stay for older building
Stayed 1 night in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Family of 3 vacation

The Balmoral gives value for money but the infrastructure is quite old.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Bongiwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Russell

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice room and friendly staff plus in the best location in Durban.
Stayed 3 nights in Nov 2019
Verified

4/10 Poor

Faaiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise is a problem

Other guests are noisy and security is slack in controlling the noise. Street noise (prostitutes) are plentiful - keep windows closed
Stayed 3 nights in Aug 2019