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Vacancéole - Les Villas du Lac

Photo gallery for Vacancéole - Les Villas du Lac

Terrace/patio
Desk
Seasonal outdoor pool, open 9 AM to 8:30 PM, pool umbrellas
32-inch TV with digital channels
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View map
Avenue de la Petre, Soustons, Landes, 40140
  • Place, Lac Marin
    ‪8 min walk‬
  • Place, Plage du Lac
    ‪16 min walk‬
  • Place, Plage de Soustons
    ‪8 min drive‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪55 min drive‬

Room options

View all photos for Appartement 2 pièces 4 personnes

Desk

Appartement 2 pièces 4 personnes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Maison 2 pièces 4 personnes

Desk

Maison 2 pièces 4 personnes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Maison 3 pièces 6 personnes

Desk

Maison 3 pièces 6 personnes

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Maison 4 pièces - 8 personnes

Desk

Maison 4 pièces - 8 personnes

  • 3 bedrooms
  • Sleeps 8
  • 4 Single Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio avec coin nuit 4 personnes

Fridge, microwave, stovetop, dishwasher

Studio avec coin nuit 4 personnes

  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds and 1 Double Sofa Bed

About the area

Soustons

A family-friendly stay in Soustons awaits you at Vacancéole - Les Villas du Lac. You'll be 0.5 km (0.3 mi) from Lac Marin and 7.3 km (4.5 mi) from Centre de Formation Nautique de Soustons. Highlights at this holiday park include free self-parking, a poolside bar and in-room kitchenettes. .TVs with digital channels are featured in all 33 accommodations, and you can enjoy sitting areas, coffee/tea makers and desks. In-room dining is easy with kitchenettes that come equipped with fridges, microwaves and stovetops. .Enjoy the 3 outdoor tennis courts, seasonal outdoor swimming pool and kids' swimming pool plus access to mini golf. Additionally, you'll find a free manager's reception and laundry facilities. There's also the convenience of limited parking. .Sights within a 15-minute drive of this Soustons holiday park include Adrénaline Parc and Atlantic Park.
View more Holiday park resorts in SoustonsOpens in a new window

What's nearby

  • Lac Marin - 8 min walk - 0.7 km
  • La Plage Nord - 13 min walk - 1.1 km
  • Plage du Lac - 16 min walk - 1.4 km
  • Plage des Sablères - 2 min drive - 2.2 km
  • Plage de Soustons - 8 min drive - 2.5 km

Getting around

  • Benesse-Maremne Station - 22 min drive
  • Biarritz (BIQ-Pays Basque) - 52 min drive

Restaurants

  • ‪La Hitillère - ‬6 min drive
  • ‪Lucas Boulanger Patissier - ‬3 min drive
  • ‪La Crêperie du Pub - ‬20 min walk
  • ‪Pizzeria Le Grillon - ‬6 min drive
  • ‪Le Bois Flotté - ‬14 min walk

About this property

Vacancéole - Les Villas du Lac

Vacancéole - Les Villas du Lac offers its guests a seasonal outdoor pool, outdoor tennis courts, and a children's pool. You can enjoy a drink at the pool bar. A free manager's reception is offered daily.

A terrace, multilingual staff, and a garden are also featured at the family-friendly Vacancéole - Les Villas du Lac. Limited free parking is available on a first-come, first-served basis.

This Soustons holiday park is smoke free.

  • 33 guestrooms or units
  • Built in 1996
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar by the pool
Vacancéole - Les Villas du Lac offers 33 accommodations with coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower. Televisions come with digital channels. Housekeeping is provided on a daily basis.

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Property amenities

Parking and transport

  • Free offsite parking within 50 metres
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A poolside bar
  • Free daily manager's reception

Things to do

  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 1996
  • Smoke-free property
  • Traditional architecture

Room amenities

Bathroom

  • Shower

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 7:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per stay
  • A tax is imposed by the city: EUR 0.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Bed sheets available for a fee (or guests may bring their own)
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 8:30 PM
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sun Hols Residence Villas Lac Holiday Park Soustons

Sun Hols Residence Villas Lac Holiday Park

Sun Hols Residence Villas Lac Soustons

Sun Hols Residence Villas Lac

Vacanceole Les Du Lac Soustons

Sun Hols Residence Les Villas du Lac

Vacancéole - Les Villas du Lac Soustons

Vacancéole - Les Villas du Lac Holiday park

Vacancéole - Les Villas du Lac Holiday park Soustons

Frequently asked questions

What is the cancellation policy at Vacancéole - Les Villas du Lac?

Vacancéole - Les Villas du Lac offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Vacancéole - Les Villas du Lac?

Yep, Vacancéole - Les Villas du Lac has a free self car park. Onsite parking is limited.

Are there any beaches close to Vacancéole - Les Villas du Lac?

Yep, Vacancéole - Les Villas du Lac is a short 14-minute walk from Plage du Lac. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Vacancéole - Les Villas du Lac have a pool?

Vacancéole - Les Villas du Lac has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9 AM to 8:30 PM (Seasonal outdoor pool open from May to September).

Is Vacancéole - Les Villas du Lac family-friendly?

You bet! With amenities such as a children's pool, a playground and on-site mini golf, it's no surprise that Vacancéole - Les Villas du Lac is a hit with families.

Is there a free airport shuttle available at Vacancéole - Les Villas du Lac?

No, Vacancéole - Les Villas du Lac does not offer an airport shuttle service.

What time are check-in & check-out at Vacancéole - Les Villas du Lac?

Check-in begins at 5:00 PM. Check-out time is 10 AM.

Is there a golf course on site at Vacancéole - Les Villas du Lac?

There is a golf course next to Vacancéole - Les Villas du Lac.

Vacancéole - Les Villas du Lac Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic property, no plugs, no ac, no kitchen area, no oven, shabby outside area
Stayed 7 nights in Aug 2022

8/10 Good

Abbie

Travelled with family and small children
Liked: Staff & service
The property itself was very basic, no bed linen or towels provided so make sure you bring your own. Also it was hot upstairs although there was one fan available. The propertywas well situated - close to the pool and cafe. Staff at the cafe and bar were lovely, and made us feel very welcome. Check in was straightforward, and the swimming pool was nice. Would have been nice if other things were included with our property, to make use of the facilities such as tennis rackets, boules, bikes etc.
Stayed 7 nights in Aug 2022

2/10 Terrible

Boris

Stayed 7 nights in Aug 2019

2/10 Terrible

Fátima

Stayed 8 nights in Aug 2023

2/10 Terrible

Martinez

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hébergement non conforme a l'annonce

Nous avons réservé en dernière minute dans la résidence Villa du Lac à Soustons (réservation n°72627414591861) du 19 au 26 août 2023, presque 840€ (au lieu de 970€) L'annonce par lequel nous avons loué le logement sur un site hébergeur Hotels.com est mensonger, autant dans le descriptif que dans les photos, puisque : - L'appartement ne détenait ni jardin ni terrasse (ni même aucun extérieur) - Les draps n'étaient pas mis à disposition - L'appartement contenait 1 lit double et 1 canapé convertible et non 3 lits doubles - Il n'y a pas de ménage hebdomadaire (ni même de ménage final) En plus de cela, les fenêtres de l'appartement donnait devant l'entrée de la résidence (nuisances a toute heure du jour et de la nuit, regards indiscrets, 0 intimité...). Appartemment sale et en mauvais etat (matelas qui sent l'urine, lattes du sommier du canapé cassés, joints moisis, télé qui ne fonctionne pas,...) La résidence, excepté la piscine, est banale (pas de surveillance, pas de menage des communs, pas d'activités...) Durant notre séjour, nous avons passés DES HEURES avec le service reclamation (en anglais!) qui au début a reconnu les non conformités, puis ils ont retourné leur veste. A force de harcèlement sur les réseaux sociaux, Vacancéole a proposé un dedommagement de 100€ (que nous attendons). Coté Hotels.com : rien ! C'est largement insuffisant au regard du préjudice subit... les vacances etant faites pour le repos ! Si vous souhaitez réserver : fuyez Vacancéole ET Hotels.com !!!
Stayed 7 nights in Aug 2023

8/10 Good

Hafida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Nous avons passé un super séjour. Le calme était au rendez-vous. Residence propre, personnel très sympathique. La station balnéaire de Vieux boucau est très sympa. Beaucoup d'activités à faire sur place. Nous y retournerons.
Stayed 7 nights in Jul 2023

8/10 Good

Elda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correct.

Stayed 1 night in May 2023

8/10 Good

Nadia

Stayed 2 nights in May 2023

6/10 Okay

Garbiñe

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Decepcion

La estancia,nada acogedora, la tapicería del sofá cama muy sucio, el toldo bastante estropeado, ventanas y persianas muy sucias, y el cubo de la fregona rota(compre una nueva) y la caldera de agua caliente solo daba para ducharse 2 personas seguidas para la tercera persona ya el agua estaba fría, cuando el apartameto era para 6 personas. En definitiva ,no se corresponde el precio con la calidad.
Stayed 10 nights in Aug 2022

8/10 Good

Matthieu

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
beauté des plages a proximité. logement et équipements conformes au descriptif. sur place aucun contact aucun accueil juste 1 no de telephone a appeler en cas de problème.
Stayed 7 nights in Jul 2022

8/10 Good

Maria Concepción

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
En general todo correcto, salvo los utensilios de cocina que se veían que estaban un poco sucios o con manchas de grasa.
Stayed 4 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La situation et l'environnement
Stayed 7 nights in Jul 2021

8/10 Good

Terrones

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Très bien mais douche trop petite.
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Proximités du parking, piscine
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Établissement bien situé.
Stayed 2 nights in Jul 2021

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

4/10 Poor

Maria jose

Disliked: Property conditions & facilities, room comfort

Relación calidad precio pésima.

Calidad precio pésima. Puerta de acceso continuamente dando golpes al abrir y cerrar ya que funciona mediante código, no nos dejaba dormir. Ningún rollo de papel higiénico a la llegada. Ducha sin mampara con cortina de tela y moho. El sofá cama con mucho polvo. Sabanas incluidas pero ninguna toalla. 1 cuchillo, 1 sartén, vasos insuficientes...
Stayed 8 nights in Aug 2019

8/10 Good

Frédéric

Liked: Staff & service
Disliked: Cleanliness

Séjour agréable

Ça n'a de villa que le nom. En fait, Sun Hols propose des appartements sans espace extérieur dans la résidence Odalys. Les résidents Sun hols n'ont pas accès à certaines activités Odalys ni au prêt de matériel sportif. L' appartement est bien équipé mais à rafraîchir et la douche minuscule me semble inaccessible à des personnes quelque peu corpulentes. Le ménage était censé avoir été fait mais ce n'était visiblement pas le cas, surtout la partie cuisine. Sinon, la résidence est calme et bien située à portée de vélo de toutes activités (lac, océan, marché, restaurants, animations...) Il y a une grande piscine et 3 cours de tennis en bon état.
Stayed 7 nights in Aug 2019

8/10 Good

Sylvie

Liked: Staff & service, property conditions & facilities, room comfort
intérieur de la location pas très propre à notre arrivée : toiles araignées un peu partout, vaisselle sale avec restes de sauce tomate ou insectes morts dans les assiettes, odeur de moisi dans la location, mobilier de jardin très sale. Dommage.
Stayed 7 nights in Jul 2019

10/10 Excellent

Laure

Résidence sympa et calme.nous avons adorė.

Nous avons passe un agrėable sejour á Sunholls Residence du Lac â Soustons. La maisonnette rėpondais á nos attente. Le Personnel est super accueillant que ce soit question rėception ou bien au bar au bord de la.piscine.
Stayed 7 nights in Sep 2018

6/10 Okay

Christophe, app 96

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

sejour tres frustrant

Un séjour qui devait permettre de s'amuser en famille, mais les activites ne sont pas accessibles dans cette residence avec les location par sun holls. Un probleme entre le gestionnaire ( odalys) et les propriétaires. Finalement pas de prêt de matériel pour faire un mini golf, un ping pong, du tennis, ou même pour voir le spectacle du village. on se sent exclus. vacances très frustrante pour la famille . le site n'est pas clair dans ses explications.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Agréable séjour dans les Landes

L'hôtel est tres bien situé. Proche du lac et de la plage. Nous étions logés dans une villa 2 chambres, parfait pour une famille. Animations sympas, espaces collectifs propres. Je conseille la location d'un vélo. Nous recommandons cette résidence.
Stayed 7 nights in Aug 2017