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The Downtown Hotel

2.5 star property
Hotel connected to a shopping centre in Soufrière with free parking

Choose dates to view prices

Photo gallery for The Downtown Hotel

Suite
Exterior
Royal Suite
Royal Suite
Mountain view
Reviews
6.6

Popular amenities

  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Bridge And Frederick Street, Soufriere, 00000
  • Popular LocationSulphur Springs6 min drive
  • Popular LocationGros Piton13 min drive
  • Popular LocationAnse Chastanet Beach15 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)56 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Bathroom

Deluxe Room, City View

10/10 Exceptional

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Suite (Soufriere)

Suite (Soufriere)

Suite (Soufriere)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Sea/Piton View

Suite

Sea/Piton View

9/10 Wonderful

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Private bathroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

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Tropical Paradise View
Pool
Parking included
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (49)
The price is AU$251
for 1 night
includes taxes & fees
7 June - 8 June
Tropical Paradise View

About the area

Soufrière

You'll be connected to a shopping centre at The Downtown Hotel, and within steps of Windward Islands and Church of the Assumption. Highlights at this hotel include in-room free WiFi and furnished balconies. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and a terrace. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this Soufrière hotel include Gros Piton and Anse Chastanet Beach.

What's nearby

  • Sulphur Springs - 6 min drive
  • Piton Falls - 7 min drive
  • Jalousie Beach - 9 min drive
  • Gros Piton - 13 min drive
  • Anse Chastanet Beach - 15 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 56 min drive

Restaurants

  • Fedo's - 14 min walk
  • Waterfront De Belle View Restaurant and Bar - 1 min walk
  • The Old Mill Restaurant - 5 min walk
  • The Beacon Restaurant - 4 min drive
  • Jalousie Grille - 9 min drive

About this property

The Downtown Hotel

Hotel connected to a shopping centre in Soufrière with free parking
WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Downtown Hotel. Self parking is free.

This Soufrière hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2005
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • ATM
  • No smoking on site
The Downtown Hotel offers 18 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. This individually furnished accommodation includes desks. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Soufrière hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Downtown Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 1.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (return)
  • Airport shuttle fee per child: USD 40 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Downtown Hotel Soufriere
Downtown Soufriere
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere
The Downtown Hotel Hotel
The Downtown Hotel Soufriere
The Downtown Hotel Hotel Soufriere

Frequently asked questions

Is parking available at The Downtown Hotel?

Yep, The Downtown Hotel has a free self car park.

Are there any beaches close to The Downtown Hotel?

The closest beach to The Downtown Hotel is Anse Chastanet Beach (2.4 km).

Is The Downtown Hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Downtown Hotel is a hit with families.

Is there a free airport shuttle available at The Downtown Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at The Downtown Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Downtown Hotel?

No, pets and service animals are not allowed.

The Downtown Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 17 out of 155 reviews" "
Rating 8 - Good. 53 out of 155 reviews" "
Rating 6 - Okay. 48 out of 155 reviews" "
Rating 4 - Poor. 19 out of 155 reviews" "
Rating 2 - Terrible. 18 out of 155 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brillana

Stayed 4 nights in Dec 2023

2/10 Terrible

Kevin

Stayed 1 night in Dec 2023

4/10 Poor

Chaniel

Disliked: Staff & service, property conditions & facilities
This property did not hold up to it photos or reviews as well as the the commodity that it says it offer there was no free microwave, the refrigerator was dirty also the shower the shower plastic was very dirty. This stay was very disappointing.
Stayed 4 nights in Oct 2023

2/10 Terrible

Nicoleta

Disliked: Cleanliness, staff & service, room comfort
Terrible stay
The bed so dirty and noisy looks like was picked from a dumster or something
TV didn't work
Very old furniture
The phone not working...just to show there is a phone. I hope the kettle worked, I never tried.
Stayed 1 night in Apr 2023

8/10 Good

Fleur

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
good budget location downtown close to the water taxi pier to the beaches. Room was airy and comfortable with good working AC but fridge and bedside lamp did not work. Parking is difficult in the street.
Stayed 1 night in Apr 2023

6/10 Okay

William

Liked: Staff & service
Water view phenomenal. Brief hours at front desk. Street parking only. Bring toiletries.
Stayed 4 nights in Mar 2023

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. The reviews online are likely from people who live in the area. The hotel does not have parking and the village has almost no parking available. Once we found parking, we got mugged walking 1 block from the car to the hotel. The bathroom has no light, was dingy/unclean and even the hotel room had a broken AC and coffee spills on the floor that were not cleaned up. Do not stay at this place. Waste of money.
Stayed 3 nights in Feb 2023

8/10 Good

Nigel

Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Large, clean but slightly tired rooms. Convenient location for all attractions in the south of the island.
Stayed 7 nights in Feb 2023

10/10 Excellent

Fey

Liked: Cleanliness, staff & service, property conditions & facilities
The Downtown Hotel is at a convenient location. The beach is a five minute walk. Restaurants and shops are within walking distance. Bring your own shampoo and hair conditioner. Also, the hotel rooms only have Type G outlets.
Stayed 3 nights in Mar 2020