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Aparthotel

Grupotel Mallorca Mar

4.0 star property

Photo gallery for Grupotel Mallorca Mar

Aerial view
Lobby sitting area
Fridge, microwave, coffee/tea maker, electric kettle
View from room
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$324
includes taxes & fees
26 June - 27 June

Explore the area

View map
Passeig del Pintor Miquel Vives, s/n, Cala Bona, Son Servera, Mallorca, 7559
  • Place, Platja de na Marins
    ‪16 min walk‬
  • Place, Bona Beach
    ‪18 min walk‬
  • Place, Sa Marjal
    ‪6 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Studio

Minibar, in-room safe, desk, free cots/infant beds

Studio

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Partial Sea View

Minibar, in-room safe, desk, free cots/infant beds

Apartment, 1 Bedroom, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

About the area

Cala Bona

A family-friendly stay in Son Servera awaits you at Grupotel Mallorca Mar. Within a 20-minute stroll, you'll find Bona Beach and Platja de na Marins. Highlights at this aparthotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a balcony and a coffee/tea maker. A kitchenette comes equipped with a fridge and a microwave, and a minibar provides refreshments. A soaking bath, free bottled water and a safe are also available. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Restaurante Principal, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 3 lounge bars to choose from, you can enjoy a drink at the aparthotel. Enjoy the 2 indoor swimming pools, free water park and gym plus access to scooter/moped rentals. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a Turkish bath/hammam. Each morning buffet breakfast is served between 8 AM and 10:30 AM. There's also the convenience of a free beach shuttle. .Attractions within a 20-minute drive of this 4-property class Son Servera aparthotel include Cala Millor Beach and Son Moll Beach.
View more Aparthotels in Cala BonaOpens in a new window

What's nearby

  • Platja de na Marins - 16 min walk - 1.4 km
  • Bona Beach - 18 min walk - 1.5 km
  • Sa Marjal - 6 min drive - 1.8 km
  • Cala Millor Beach - 8 min drive - 2.9 km
  • Playa de Muro - 44 min drive - 45.5 km

Getting around

  • Manacor Station - 27 min drive
  • Palma de Mallorca (PMI) - 63 min drive

Restaurants

  • ‪Café Sureda - ‬17 min walk
  • ‪Café Nautic - ‬11 min walk
  • ‪Port Verd Del Mar Lounge - ‬6 min walk
  • ‪S'oratge Ristorante - ‬19 min walk
  • ‪Costa - ‬4 min drive

About this property

Grupotel Mallorca Mar

Some rates at Grupotel Mallorca Mar are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grupotel Mallorca Mar offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 indoor swimming pools. There are 2 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this aparthotel measures 1615 square feet (150 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a hot tub are also featured at the family-friendly Grupotel Mallorca Mar.

Smoking is allowed in designated areas at this 4-star Son Servera aparthotel.

  • 270 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Grupotel Mallorca Mar offers 270 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and hairdryers.

This Son Servera aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Kids’ pool
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Property amenities

Beach

  • Beach nearby
  • Beach towels
  • Free beach shuttle

Pool/Spa

  • 2 indoor pools
  • 3 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Restaurante Principal
  • Restaurante Tapas

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (1,615 square foot of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Multilingual staff
  • Newspapers in lobby (surcharge)
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Outdoor tennis court
  • Scooter/moped rentals
  • Shopping
  • Waterslide
  • Yoga classes
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 floors
  • 270 units
  • 6 buildings
  • Banquet hall
  • Built in 1998
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grupotel Esperanza Mar Aparthotel Son Servera
Grupotel Esperanza Mar Aparthotel
Grupotel Esperanza Mar Son Servera
Grupotel Mallorca Mar All Inclusive Aparthotel Son Servera
Grupotel Mallorca Mar All Inclusive Aparthotel
Grupotel Mallorca Mar All Inclusive Son Servera
Grupotel Mallorca Mar All Inclusive
Grupotel Mallorca Inclusive
Grupotel Mallorca Son Servera
Grupotel Mallorca Mar Aparthotel
Grupotel Mallorca Mar Son Servera
Grupotel Mallorca Mar All Inclusive
Grupotel Mallorca Mar Aparthotel Son Servera

Frequently asked questions

What is the cancellation policy at Grupotel Mallorca Mar?

Grupotel Mallorca Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grupotel Mallorca Mar?

As of 25 June 2026, prices found for a 1-night stay for 2 adults at Grupotel Mallorca Mar on 26 June 2026 start from AU$324, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grupotel Mallorca Mar?

Yep, Grupotel Mallorca Mar is a short 15-minute walk from Bona Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Grupotel Mallorca Mar?

Yep, there is an onsite spa at Grupotel Mallorca Mar. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Grupotel Mallorca Mar have a pool?

Take your pick from 3 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grupotel Mallorca Mar have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grupotel Mallorca Mar?

Grupotel Mallorca Mar features 2 poolside bars, 3 outdoor pools and 2 indoor pools.

What makes Grupotel Mallorca Mar a romantic place to stay?

1 hot tub and garden-view dining, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Grupotel Mallorca Mar.

Is Grupotel Mallorca Mar family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Grupotel Mallorca Mar is a hit with families.

Are there hot tubs in the rooms at Grupotel Mallorca Mar?

No, but there are deep-soaking baths in the guestrooms.

Does Grupotel Mallorca Mar serve breakfast?

You bet, buffet brekkie is served daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Grupotel Mallorca Mar?

No, Grupotel Mallorca Mar does not offer an airport shuttle service.

Is there a bar or restaurant at Grupotel Mallorca Mar?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grupotel Mallorca Mar?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grupotel Mallorca Mar?

No, pets are not allowed.

Grupotel Mallorca Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 134 reviews
Rating 8 - Good. 63 out of 134 reviews
Rating 6 - Okay. 9 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 2 out of 134 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a excellent stay would recommend to anyone
Stayed 11 nights in Aug 2024
Verified

8/10 Good

ANTHEA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Really nice stay, very friendly staff, great food and a good location away from the hustle and bustle. The only thing I would say is we were put in a room with playground right outside the balcony and we didn’t have children with us, but it was ok. Note also, when asked if the hotel provided a transfer from the airport and back we were advised no and recommended to get a taxi at around €100 euros…but in actual fact, the A42 bus from the airport stops right outside the hotel entrance and costs only around €11…it’s so easy to do, especially if you had children with you
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Doreen

Liked: Amenities, communication
The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
Stayed 7 nights in Jun 2023
Verified

8/10 Good

kevin

Liked: Cleanliness, room comfort
Disliked: Communication

Would stay again

More of a complex than a hotel, had to drive around twice to find check in. Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored. Otherwise, very good stay and fantastic choice of food.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

cassandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, the area in general is pretty good. You really have to go a few minutes away Drive to start getting into the more interesting parts of the area and there is not a beach at hotel so don’t be confused to think that you’re gonna swim from a white sand beach there. That’s 10 min+ min away. This area has the resort only plus a wonderful restaurant called SA PUNTA next to it. we asked to check in early and gave them several days notice this was a priority and asked if we could even pay extra for this. The messages back were that they would try but when we arrived, it wasn’t possible and they really just didn’t seem to care very much. They said well too bad check-in is at 2 o’clock and will call you if it’s early, but we never got a call. If you have younger kids, this is great if you have kids older than 10 or 11 years old, this might be tough for them because of all the tiny kids around and I mean they are everywhere. Finally, the room is very basic. There’s no drawers to unpack; kitchen supplies are space. I asked for a wine opener and universal charger - they told me I needed to go like 10 or 15 minutes away to get my own. I can say that they were friendly. However, Service is not up to a 3.5 american hotel standard They are catering to families who are staying there a week using their all you can eat restaurants. you are not a young family, who wants an all you can eat restaurant on site and nowhere else to go this will be perfect for you.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

stuart

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Title: Disappointing and Unacceptable Treatment We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory. Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay. However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive "Ah, okay." This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in. When I went to the reception to complain, the response was shockingly indifferent. I was told, "Oh, that shouldn’t have happened. Someone should have checked as you arrived." That was it—no apology, no foll
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Stéphane

Liked: Cleanliness, amenities, property conditions & facilities, communication
La chambre était bien agencée, avec une belle salle de bains et une literie très confortable. Petit bémol du côté des WC (une petite fuite et la lunette mal fixée), mais cela reste un détail. Le personnel a été très agréable et attentif, même sans parler français — leur disponibilité a été appréciable. Le buffet était bon et varié, et l’équipe en cuisine comme en salle faisait très bien son travail. Le spa est vraiment au top et permet de passer un moment de détente. Il serait toutefois souhaitable que les enfants n’y aient pas accès, afin de préserver le calme et l’ambiance du lieu, juste pour faire plaisir au parents ! Un bel hôtel avec de bonnes prestations, nous avons passé un très bon sejour.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Nico

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tolle Hotel Anlage, sehr ruhig gelegen mit schönen Pools und Aktivitäten für Kinder. Im ersten Moment wirken die Zimmer etwas angewöhnt - es scheint als hätte das Hotel einen ordentlichen Wasserschaden gehabt. Allerdings vergisst man das wieder sehr schnell. Punktabzug gibt's leiders fürs Essen. Oftmals Nudeln die hart waren und komische zusammensetzung (Burger Fleisch mit hot Dog Brötchen). Das all inklusive Angebot war begrenzt.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Christin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sauberes Zimmer, sehr zuvorkommendes Personal, leckeres reichhaltiges und abwechslungsreiches Buffett
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Adoracion

Liked: Cleanliness, room comfort, communication
Todo excelente sobre todo la atencion y el personal. Estamos encantados y. Contentos como clientes asiduos
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Baptiste

Liked: Cleanliness, room comfort, communication
Note appartement étaient propre et confortable. La nourriture est bonne et variés. l espace enfant avec les toboggans est très sympa. Le seul bémol est que le all inclusive n’est pas vrai dans le sens où seulement quelques cooktails sont inclus et pas de soft non gazeux pour les enfants.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Bettina

Liked: Communication
Der Urlaub war okay
Stayed 6 nights in Jul 2025
Verified

4/10 Poor

Carsten

Nur geeignet für Familien mit kleinen Kindern. Auswahl der alkoholischen Getränke bei Allinclusive auf 2 Stück begrenzt. Möchte man was anderes trinken muss man zahlen. Pool überlaufen mit Kindern. Definitiv keine 4 Sterne.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Susana

Liked: Cleanliness, room comfort, communication

Ideal para ir con niños

La noche estuvo bien pero pedí cama matrimonial y nos dieron separadas, pregunté antes de reservar si el spa estaba muy caliente me dijeron que sí y cuando llegué para mí estaba frío, mallorquines que íbamos a por el spa. Nos pusieron en una habitación con vistas a la piscina infantil mucho ruido de niño. Limpieza, decoración y comida bien.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Javier

Disliked: Communication
Hotel solo para turistas extranjeros. Masificado
Stayed 1 night in Aug 2024
Verified

8/10 Good

Bernard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bel hôtel, personnel d'accueil agréable, belles piscines, belles chambres Repas bons, pas toujours beaucoup de choix et pas assez varié mais qualité, Literie très dure mais nettoyage chaque jour est un plus
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Miguel A.

Liked: Cleanliness, amenities, property conditions & facilities, communication
El buffet, el bar, la piscina y el servicio impecable.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Suhel

Liked: Cleanliness, room comfort, communication
Mycket trevlig och behjälplig personal. Poolerna uppdelade på olika delar av det stora hotellområdet vilket gör att de med minst barn är på en plats och de med äldre barn på annan plats. Maten är lite som All-inclusive mat är men ett brett utbud som passar alla.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

María Isabel

Liked: Cleanliness, room comfort, communication

Relax total

El hotel es fantástico, todo el personal amable y simpático. Es un sitio estupendo para desconectar , todo muy cuidado y limpio. La comida excelente con una gran variedad.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Audrey

Disliked: Communication

Extrêmement décevant

Qualité des chambres bien, nourriture excessivement grasse et peu qualitative. Cadre ordinaire accueil et communication à revoir. Refus de la part de la réception de signer un document pour une prise en charge de mon séjour par mon travail. Dommage ils ont perdu un client et pour ceux qui ont la possibilité d’avoir une aide par leur travail sachez que cet hôtel refuse catégoriquement d’attester que vous avez séjourné dans l’hôtel.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Julienne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wij hebben een top tijd gehad bij Grupotel. Het eten is erg uitgebreid en gevarieerd. Voor ieder wat wils. Ook het personeel is erg vriendelijk en de kamer werd dagelijks schoongemaakt. Leuk om met kinderen heen te gaan maar ook zonder kinderen vonden wij het leuk.
Stayed 10 nights in Sep 2023
Verified

10/10 Excellent

Onno Frank

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wij tweeen verbleven eind september op basis van HP, ruime keuze in aanbod en elke dag veel variatie. Wij kregen ipv de geboekte standaard kamer , een gratis update naar zeer ruime studio voor 4 personen. Mooi onderhouden resort met meerdere zwembaden. Vnl Duitse-, Engelse- en Nederlandse gezinnen. Vlak bij het begin van kilometerslange mooie gezellige boulevard met winkels en terrassen lopend van Cala Bona naar Calla Millor. Streekvervoer bushaltes voor het hotel. Animatie vnl gericht op kinderen. Hotel ligt in een rustige omgeving net buiten centrum Cala Bona. Goede service receptie voor informatie en bij oplossen kamerslotprobleem. Minpunt voor ons was slechte WIFI en kwaliteit stoelen eetzaal.
Stayed 6 nights in Sep 2023