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Best Western Hartford Hotel & Suites

2.5 star property

Photo gallery for Best Western Hartford Hotel & Suites

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Exterior
Lobby
Meeting facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$173
includes taxes & fees
31 May - 1 June

Explore the area

View map
185 Brainard Rd, Hartford, CT, 06114
  • Place, Colt Park
    ‪3 min drive‬
  • Place, Goodwin Park
    ‪3 min drive‬
  • Place, Connecticut Convention Center
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hartford

Best Western Hartford Hotel & Suites puts you in the centre of Hartford, 3.2 km (2 mi) from Webster Theater and 3.5 km (2.2 mi) from Wethersfield Cove Park. Highlights at this hotel include free buffet breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .Near this South Meadows hotel, you'll find Connecticut Convention Center.

What's nearby

  • Colt Park - 3 min drive - 2.5 km
  • Goodwin Park - 3 min drive - 2.9 km
  • Connecticut Convention Center - 4 min drive - 3.9 km
  • PeoplesBank Arena - 5 min drive - 5.3 km
  • Xfinity Theatre - 6 min drive - 6.3 km

Getting around

  • Hartford Union Station - 9 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Popeyes Louisiana Kitchen - ‬4 min drive
  • ‪Wendy's - ‬14 min walk
  • ‪The Rockin Chicken - ‬2 min drive
  • ‪Burger King - ‬14 min walk

About this property

Best Western Hartford Hotel & Suites

Best Western Hartford Hotel & Suites offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 920 square feet (85 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hartford Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Hartford hotel.

  • 1 building
  • 129 guestrooms or units
  • 3 levels
  • Conference rooms
  • 920 sq ft of conference space
  • 85 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
Best Western Hartford Hotel & Suites offers 129 accommodations with a safe and coffee/tea makers. This accommodation is furnished with king sofa beds and day beds. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and first-run films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
3.7 out of 5, Good, 1,324 reviews
The price is AU$167
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free cot
  • Hypo-allergenic bedding
  • King sofa bed
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 24 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Express Convention Center Hotel Hartford Area

Holiday Inn Express Hartford Convention Center Area

Best Western Hartford Hotel

Best Western Hartford

Holiday Inn Hartford

Holiday Inn Express Hotel Hartford

Hartford & Suites Hartford

Best Western Hartford Hotel & Suites Hotel

Best Western Hartford Hotel & Suites Hartford

Best Western Hartford Hotel & Suites Hotel Hartford

Frequently asked questions

Is parking available at Best Western Hartford Hotel & Suites?

Yep, Best Western Hartford Hotel & Suites has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Hartford Hotel & Suites?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Best Western Hartford Hotel & Suites on 31 May 2026 start from AU$173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hartford Hotel & Suites have a pool?

Best Western Hartford Hotel & Suites has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from May to September).

Is Best Western Hartford Hotel & Suites family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Best Western Hartford Hotel & Suites is a hit with families.

Are there hot tubs in the rooms at Best Western Hartford Hotel & Suites?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Hartford Hotel & Suites serve breakfast?

You bet, guests highly rate the free buffet breakfast here! Offered daily from 6 AM to 10 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Hartford Hotel & Suites?

No, Best Western Hartford Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Hartford Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hartford Hotel & Suites?

No, only service animals are allowed.

Best Western Hartford Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 481 out of 1074 reviews
Rating 8 - Good. 229 out of 1074 reviews
Rating 6 - Okay. 163 out of 1074 reviews
Rating 4 - Poor. 100 out of 1074 reviews
Rating 2 - Terrible. 101 out of 1074 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Saehwan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff I met were very friendly. I had a room in the middle of the second floor. Perhaps because it was near the boiler or equipment room, I could hear the machines running all night. Also, the bathroom light would flicker for a few minutes before coming back on, and there was no way to turn off the vent. It kept running. Usually, you can turn the light and ventilation on with one or two switches. The room was also not very clean. I really hope they improve many aspects.
Stayed 1 night in Feb 2026

10/10 Excellent

Martine

Stayed 1 night in Feb 2026

2/10 Terrible

Angelica

Stayed 1 night in Feb 2026

4/10 Poor

Meghan

Travelled with family
Disliked: Cleanliness, amenities
It was like renting a room at the homeless shelter
Stayed 1 night in Feb 2026

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Staff very helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Crystal

Stayed 1 night in Feb 2026

8/10 Good

Jazmeen

Travelled with family
Liked: Property conditions & facilities
Lobby was clean, staff was very friendly, the room was nice. Only thing that wasn’t pleasant was the smell of cigarette smoke. As soon as we exited the room it smelled like someone was smoking strongly. Notified the front desk and they investigated promptly
Stayed 5 nights in Feb 2026

8/10 Good

Laura

Liked: Cleanliness
Nice staff
Stayed 1 night in Jan 2026

8/10 Good

Yveny

Stayed 4 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Vlad, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clear and spacious, the staff fos courteous and eager to help. Thanjs
Stayed 1 night in Jan 2026

6/10 Okay

Vivienne

Business traveller
Liked: Cleanliness, staff & service
the hotel was comfortable and breakfast ok . The hotel is desperate for a make over
Stayed 1 night in Jan 2026

2/10 Terrible

Bianka, quicy

Disliked: Cleanliness, property conditions & facilities
Horrible hotel
Stayed 2 nights in Jan 2026

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall this was a decent budget friendly option and breakfast was appreciated. The primary reason for my low rating on property was because one of our beds had a very off putting smell.
Stayed 1 night in Jan 2026

6/10 Okay

Analyn

Stayed 1 night in Jan 2026

10/10 Excellent

Rudolf

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and great front desk. The only issue I had was figuring out which elevator to take.
Stayed 1 night in Jan 2026

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, amenities
The size of the room and the cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Adrianne

Stayed 3 nights in Dec 2025

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor not clean, staff was rude, never go back
Stayed 1 night in Dec 2025

10/10 Excellent

Jinellys

Stayed 1 night in Dec 2025

2/10 Terrible

Aniyah, Norwich

Stayed 3 nights in Dec 2025

6/10 Okay

Eritia

Business traveller
Liked: Amenities
Room
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness
Clean and convenient
Stayed 2 nights in Nov 2025