6/10 Okay
Talalelei
Travelled with family, Business traveller
28 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On our first day, The room we booked was very smelly. It smelt of sewage due to the septic tank was left off.
I don’t think they’ve ever used any sort of air fresheners.
We mentioned to the office staff the toilet was draining down slowly, when being flushed.
Response from staff they’l turn the septic tank on now, but that I must mention to their security person to turn it off when he shows up at the hotel.
I had no intention of mentioning it to their security person as it was not my responsibility, furthermore we did not want to return back to a stinky room, after being out all day.
There were also a lot of worms on the flooring in the room, and in the bathroom.
We had to clean it up ourselves.
The woven table placemat on the table in our room looked like it has never been wiped clean, you can tell from drink spillages on it from previous people, what their cleaners did was turn it over to a side u can’t see dirty marks, laziness.
The toilet was very filthy and so is their toilet brushes.
Looks like they’ve never been replaced with new ones ever!
No mini shampoo, or mini conditioner or hand soaps for guests, most hotels prepare these for their guests.
You had to turn the air conditioner off/on by using a stick, probably they’re saving costs to not purchase another remote for it.
I’ve got to say the bed was made. And the Mattress was comfy, other than that nothing special about this place, would not stay here again.
Talalelei
Stayed 2 nights in Apr 2024