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The Westin Sohna Resort & Spa

5.0 star property

Photo gallery for The Westin Sohna Resort & Spa

Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
42-inch LCD TV with satellite channels, TV, DVD player
2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
The current price is AU$224
includes taxes & fees
11 June - 12 June

Explore the area

View map
Vatika Complex, Sohna, Haryana, 122103
  • Place, Shri Shiv Kund Hot Water Spring
    ‪16 min drive‬
  • Place, Jindal College
    ‪16 min drive‬
  • Place, Damdama Lake
    ‪24 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪83 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds, Garden View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Queen Beds, Garden View

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Villa, 1 Bedroom, Garden View

Premier Villa, 1 Bedroom, Garden View

Premier Villa, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

Premium bedding, down duvets, minibar, in-room safe

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 116 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Villa, 2 Bedrooms, Private Pool

2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Royal Villa, 2 Bedrooms, Private Pool

  • Garden view
  • 117 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 2 Bedrooms

2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Presidential Suite, 2 Bedrooms

  • Garden view
  • 279 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Studio

Premium bedding, down duvets, minibar, in-room safe

Family Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Villa, 1 Bedroom, Private Pool

2 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Premier Villa, 1 Bedroom, Private Pool

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

About the area

Sohna

A luxury stay in Sohna awaits you at The Westin Sohna Resort & Spa. You'll be 26.6 km (16.6 mi) from Golf Course Road and 42.7 km (26.5 mi) from DLF Cyber City. Highlights at this family-friendly resort include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and Ayurvedic treatments along with access to the sauna and hot tub. The diner, The Living Room, is open for breakfast and brunch. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 hot tubs, free kids' club and 24-hour gym plus access to ecotours. 2347 square feet (218 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, an outdoor tennis court and a sauna. Free buffet breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. There's also the convenience of free self parking. .Sights in the region of this 5-property class Sohna resort include India Gate and Pragati Maidan.
View more Resorts in SohnaOpens in a new window

What's nearby

  • Shri Shiv Kund Hot Water Spring - 16 min drive - 13.2 km
  • Jindal College - 16 min drive - 12.2 km
  • Damdama Lake - 24 min drive - 11.7 km
  • Crown Plaza - 56 min drive - 35.6 km
  • Golf Course Road - 58 min drive - 44.7 km

Getting around

  • Raja Nahar Singh Station - 22 min drive
  • Indira Gandhi International Airport (DEL) - 71 min drive

Restaurants

  • ‪The Living Room - ‬1 min walk
  • Xiaochi
  • ‪Biryani Blues - ‬15 min drive
  • ‪buzz at gateway - ‬13 min drive
  • ‪Xiaochi - ‬17 min walk

About this property

The Westin Sohna Resort & Spa

Some rates at The Westin Sohna Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

The Westin Sohna Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with an outdoor tennis court and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this resort measures 2347 square feet (218 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a 24-hour fitness centre are also featured at the luxury The Westin Sohna Resort & Spa. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sohna resort.

  • 97 guestrooms or units
  • 2 levels
  • 3 dining venues
  • Conference rooms
  • 2347 sq ft of conference space
  • 218 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Westin Sohna Resort & Spa offers 97 accommodations with DVD players and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Sohna resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 73 reviews
The price is AU$203
includes taxes & fees
9 June - 10 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Mix
  • The Living Room
  • Xiao Chi

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • DVD player
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,347 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • No lift
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets: INR 2000 per pet, per night
  • Food and water bowls, pet-sitting services and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Cots (infant beds) are available for INR 1500 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: INR 2000 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: INR 1500 per night
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sohna Resort
Sohna Resort Westin
Sohna Westin
Sohna Westin Resort
Westin Resort Sohna
Westin Sohna Resort Gurugram
Westin Sohna Gurugram
Haryana Westin
Westin Haryana
Westin Sohna Gurgaon Hotel
Westin Sohna Hotel Sohna
The Westin Sohna Resort Spa
The Westin Sohna & Spa Sohna
The Westin Sohna Resort & Spa Sohna
The Westin Sohna Resort & Spa Resort
The Westin Sohna Resort & Spa Resort Sohna

Frequently asked questions

What is the cancellation policy at The Westin Sohna Resort & Spa?

The Westin Sohna Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Sohna Resort & Spa?

As of 6 June 2026, prices found for a 1-night stay for 2 adults at The Westin Sohna Resort & Spa on 11 June 2026 start from AU$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Sohna Resort & Spa?

Yep, The Westin Sohna Resort & Spa has a free self car park.

Is there a spa on site at The Westin Sohna Resort & Spa?

Yep, there is an onsite spa at The Westin Sohna Resort & Spa. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Westin Sohna Resort & Spa have a pool?

The Westin Sohna Resort & Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 8:00 PM (Seasonal outdoor pool open from March to November).

What luxury perks are available at The Westin Sohna Resort & Spa?

The Westin Sohna Resort & Spa features 2 outdoor pools, 2 hot tubs and 3 restaurants. All guestrooms come with premium bedding, 24-hour room service and private yards.

What makes The Westin Sohna Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Sohna Resort & Spa.

Is The Westin Sohna Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that The Westin Sohna Resort & Spa is a hit with families.

Does The Westin Sohna Resort & Spa serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Westin Sohna Resort & Spa?

No, The Westin Sohna Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Sohna Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Sohna Resort & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Westin Sohna Resort & Spa?

Furry friends are welcome at The Westin Sohna Resort & Spa, with pet-sitting services, food and water bowls and litter trays on offer.

The Westin Sohna Resort & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 145 reviews
Rating 8 - Good. 35 out of 145 reviews
Rating 6 - Okay. 11 out of 145 reviews
Rating 4 - Poor. 9 out of 145 reviews
Rating 2 - Terrible. 11 out of 145 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, amenities
STAY WAS VERY GOOD AND COMFORTABLE
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Muskan

Liked: Cleanliness, amenities, property conditions & facilities
Great staycation with a very nice petting zoo
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a delight
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a place connect with nature, peaceful and safe for family, couples to enjoy together.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

sk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food was very good hospitality is very good but food is expensive
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

christy

Liked: Staff & service, amenities
Disliked: Cleanliness
Room condition could have been better. Showers were leaking and cleanliness could have been better.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staycation

Good spacious rooms and Comfortable beds, loads of activities for kids and chef Rathore and Harshita at front desk made sure our stay was super comfortable and we were well feed from the wide selection of the delicious buffet- breakfast, lucnh and dinner!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, amenities, property conditions & facilities
This was our first family stay at westin sohna and it was a delightful one. Especially my 5 year old enjoyed a lot in parks, pool and was in love with the farm animals. He now even wants to celebrate his next bday here. Thank you so kuch for great hospitality, amazing buffets and ambiance
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Pranati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for a weekend getaway. Services are great. Food in their restaurants is amazing. Multiple activities for all age groups. Overall a nice experience.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Janhavi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Janhavi

Nice
Stayed 1 night in Nov 2024
Verified

8/10 Good

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay with amazing hospitality. Staff was courteous and they know their job well. Definitely recommended.Food was good but they need to bring in more variety in their spread.
Verified

8/10 Good

Srikrishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property

The overall stay was pleasant and comfortable except the Check-in.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Nitish

Disliked: Cleanliness, staff & service
There is no working standard of staff .
Verified

6/10 Okay

Suresh

Liked: Cleanliness
Poor check in experience. Staff attending (north eastern) to guests are very non fluent in English or Hindi and often take thrice the time to tell a simple thing. We got room 824 keys at 4.33 pm that too after frequent following up while at restaurant. The only time they showed promptness was while reminding of checkout at 12.01 pm. Breakfast service was slow and needed frequent reminders. There was chaos. The only few people doing great were Urmila, Aman. Overall not worth the price and not the same Weston experience we get at other Westins
Stayed 1 night in Aug 2024
Verified

8/10 Good

Sakshi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property: 8.5/10 Food & Dining: 8.5/10 Accommodation/Room: 7/10: Half the lamps were dysfunctional; the mini refrigerator was not cooling, neither was the air conditioner. The room space was quite good and surrounding space very pleasant and almost noise free. Washroom and balcony space was also very good. Restaurant Staff: 👍 Check-in experience: 2/10. I had made a call about 4 hours prior to check in, to request for an early check in around 2:00 pm was possible, and the lady confirmed we could. However, on reaching the property, the person at the front desk said we needed to wait for 45 mins as the room was getting ready. Major miscommunication between the resort staff. Had to repeat the entire conversation I had on call before, and then almost immediately we got a room. My question is, where was the issue?? The resort check in time is 3:00 pm, and check out time 12:00 pm. For reasons I’ve never understood, why is it never 24 hours, or, at least 23? Anyway. So if a previous occupant checks out at 12:00 pm, does it take 2 hours or 3 for them to clean the room? Even if someone checks out late, there is still ample time and ample staff at the resort to perform the same. So either they shouldn’t confirm or if they do, after checking both the Marriott Bonvoy member ID and reservation number, they should make sure the room is available. Such errors are not acceptable from a 5 star property. And it’s a beautiful property. Why tarnish that?
Stayed 1 night in Jul 2024
Verified

8/10 Good

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the visit. 👍

Apart from overpriced food all other aspects of the stay were great. Very friendly staff , well spread out property with so many activities to keep oneself pleasantly occupied.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Jul 2021
Verified

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and satisfying.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gift to our parents for their anniversary! They loved it and the place was very clean and sanitized. Definitely Covid approved :)
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

VIKRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun time with Family

It’s a fun time together with whole family after a very very long time. It’s a beautiful property with all amenities and with lots of activities for kids. Kids had a great blast.
Stayed 3 nights in Jan 2021
Verified

4/10 Poor

shikha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service and cleanliness

The standards have really deteriorated. we checked in at 3 however got the room only by 4:30 PM and was still being cleaned. The next day too despite repeated requests the rooms were cleaned only by 6 pm which meant sitting in unmade rooms. The cleanliness was horrible and no replenishment for towels, toiletries, one had to call them for everything. There were no glasses in the room and the service was very delayed. Honestly the staff (housekeeping and team at the restaurant) were really stretched and were trying their best to cope but it is sheer mismanagement on the hotels behalf. Horrible experience and feel bad for the staff that has to endure the criticism from the guests due to lack of service and cleanliness. will not visit again.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and overall hospitality. The food is delicious and the chefs are very helpful in customizing the dishes e.g we asked for gluten free and lactose free meals and it was prepared for us.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful weekend gateway. Had a great stay. Food is delicious as well.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pool great food lovely rooms and pleasant staff
Stayed 2 nights in Sep 2019