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Sofia Balkan Palace

5.0 star property

Photo gallery for Sofia Balkan Palace

Front of property
Bar (on property)
Reception
Premium bedding, minibar, in-room safe, desk
Daily full breakfast (EUR 23.00 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$223
includes taxes & fees
3 May - 4 May

Explore the area

View map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Place, Sofia Central Mineral Baths
    ‪2 min walk‬
  • Place, Church of St. George
    ‪2 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪10 min walk‬
  • Airport, Sofia (SOF)
    ‪13 min drive‬

Room options

Executive King Room

7.8 out of 10
Good
(26 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Executive Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

9.0 out of 10
Wonderful
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with King Bed

Junior Suite with King Bed

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite with King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite with King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Sofia

A luxury stay in the heart of Sofia awaits you at Sofia Balkan Palace. You'll be within steps of Church of St. George and within a short 5-minute stroll of Sofia Central Mineral Baths. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Stardust restaurant, is open for breakfast, lunch and dinner. 13563 square feet (1260 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Sofia City Center hotel include Alexander Nevski Cathedral and Bulgarian Parliament.

What's nearby

  • Sofia Central Mineral Baths - 2 min walk - 0.2 km
  • Church of St. George - 2 min walk - 0.2 km
  • Ivan Vazov National Theatre - 7 min walk - 0.6 km
  • Alexander Nevski Cathedral - 10 min walk - 0.9 km
  • Bulgarian Parliament - 12 min walk - 1.0 km

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 8 min drive
  • Sofia (SOF) - 18 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪Breakfast Room, Sofia Balkan Palace - ‬1 min walk
  • ‪Spaghetti Kitchen Bar - ‬4 min walk
  • ‪Burrata Italiana Center - ‬3 min walk

About this property

Sofia Balkan Palace

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sofia hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 6 levels
  • 13563 sq ft of conference space
  • 1260 sq. m of conference space
  • Built in 1956
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Grand Hotel Sofia
Sofia City Center
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$234
includes taxes & fees
17 May - 18 May
Grand Hotel Sofia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 31 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (13,563 square foot of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 59.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self-parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

What is the cancellation policy at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofia Balkan Palace?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on 3 May 2026 start from AU$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofia Balkan Palace?

Yep, Sofia Balkan Palace has a self car park for EUR 31.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

What makes Sofia Balkan Palace a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofia Balkan Palace.

Is Sofia Balkan Palace family-friendly?

You bet! With amenities such as laundry facilities, as well as baby baths in the guestrooms, it's no surprise that Sofia Balkan Palace is a hit with families.

Does Sofia Balkan Palace serve breakfast?

Yep, guests adore the full breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofia Balkan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofia Balkan Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofia Balkan Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Sofia Balkan Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 264 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

monte, St. George

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
Great hotel, very well located, especially to the metro (90 seconds walk) - the only thing that let us (and overheard others), the hot food at the buffet breakfast was consistently not hot, they need to work on that. Other breakfast items were perfect, fruits, pastries etc.
Stayed 4 nights in Jan 2026

10/10 Excellent

Todorka

Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 6 nights in Jan 2026

6/10 Okay

khaled

Disliked: Cleanliness, amenities, property conditions & facilities
The room was okay, spacious and fancy But the pillow cases are teared up, found some hair in the towels, and the light and curtains control is not the best, the room didn’t had the perfect sound proof windows or doors as i can hear people in the corridor talking, also i could hear the sirens from the streets
Stayed 2 nights in Jan 2026

10/10 Excellent

anthonyE, San Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Stayed 4 nights in Jan 2026

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities
Room was amazing, very comfortable and the view was incredible. Only a few minor cons. The laundry service is very expensive, the building is on centralized air and in winter won’t allow you to go below 23*C so the room got quite warm, and the bellhops did not offer any help with the luggage on check in (only appearing after a suitcase got caught in the revolving door and I had to press the emergency stop).
Stayed 3 nights in Jan 2026

8/10 Good

vered

Travelled with family
Liked: Cleanliness, staff & service, amenities
perfect location. clean & comfortable.
Stayed 3 nights in Jan 2026

8/10 Good

Patrick, San Antonio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing building, modern but classical rooms. We loved it
Stayed 1 night in Dec 2025

4/10 Poor

Shimon

Travelled with group
Disliked: Cleanliness, staff & service, amenities
No cleanup 3 2/4 days. No soap at soap dispenser. Smell of sewer. Bad attitude of front office. Shameful 3rd bed for the 3rd person. Lies about “do not disturb” sign.
Stayed 3 nights in Dec 2025

10/10 Excellent

anthony E., San Antonio

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star everything!
Stayed 1 night in Nov 2025

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Balkan Palace at Sofia very much- the location was great, staff was helpful and very nice, room was big and cofortable and the heating fllor next to the shower was a very nice surprise! Defintely will recommend on this hotel for friends and familiy
Stayed 4 nights in Nov 2025

10/10 Excellent

Geoffrey, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious well appointed, clean and comfortable. The hotel is grand and centrally located. The breakfast was outstanding,
Stayed 4 nights in Nov 2025

10/10 Excellent

Paulo

Stayed 5 nights in Nov 2025

10/10 Excellent

chi wai

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and it’s strange there’s no hair dryer in the room. Would recommend this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
Location was good
Stayed 2 nights in Oct 2025

8/10 Good

VASILY, Sofia

Stayed 1 night in Oct 2025

4/10 Poor

John, Toronto

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just weren’t interested in their guests.
Stayed 3 nights in Oct 2025

8/10 Good

Israel, Hod Hasharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When I check in, the bell boy was very rude
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Stayed 3 nights in Oct 2025

6/10 Okay

benjamin

Liked: Cleanliness
The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
Stayed 2 nights in Oct 2025