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Crystal Palace Boutique Hotel

4.0 star property
Hotel in Sofia with 24-hour fitness centre and spa services

Photo gallery for Crystal Palace Boutique Hotel

Executive Room
Lunch and dinner served
Executive Room
Lunch and dinner served
Lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$236
includes taxes & fees
7 Feb - 8 Feb

Explore the area

View map
14 Shipka Street, Sofia, 1504
  • Place, Sofia University
    ‪1 min walk‬
  • Place, Bulgarian Parliament
    ‪3 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪5 min walk‬
  • Airport, Sofia (SOF)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Shower/bath combination
Bidet
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Property grounds

Deluxe Suite

  • Sleeps 2

Executive Room

  • Sleeps 2

View all photos for Junior Suite

Property grounds

Junior Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

About the area

Sofia

Crystal Palace Boutique Hotel puts you in the heart of Sofia, within steps of Sofia University and Doctors’ Garden. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .A day of pampering can include massages, body wraps and aromatherapy. The restaurant, Crystal Palace, is open for lunch and dinner. 2 meeting rooms and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class Sofia City Center hotel include Cyril and Methodius National Library of Bulgaria and Bulgarian Parliament.

What's nearby

  • Sofia University - 1 min walk - 0.1 km
  • Bulgarian Parliament - 3 min walk - 0.3 km
  • Alexander Nevski Cathedral - 5 min walk - 0.5 km
  • Ivan Vazov National Theatre - 12 min walk - 1.0 km
  • Sofia Central Mineral Baths - 15 min walk - 1.3 km

Getting around

  • Sofia Sever Station - 9 min drive
  • Serdika Station - 19 min walk
  • Sofia (SOF) - 17 min drive

Restaurants

  • ‪Фабрика ДЪГА 2.0 - ‬4 min walk
  • ‪Бирен бар Тони / Beer bar Tony - ‬2 min walk
  • ‪Вкусното Кебапче - ‬4 min walk
  • ‪Bar De Rouge - ‬1 min walk
  • ‪Щастливеца София Сан Стефано - Shtastlivetsa Sofia San Stefano - ‬5 min walk

About this property

Crystal Palace Boutique Hotel

Hotel in Sofia with 24-hour fitness centre and spa services
Crystal Palace Boutique Hotel offers its guests a sauna and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and limo/town car service are available. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Crystal Palace Boutique Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sofia hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2004
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crystal Palace Boutique Hotel offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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4.6 out of 5, Wonderful, 101 reviews
The price is AU$196
includes taxes & fees
15 Feb - 16 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crystal Palace

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Fitness facilities
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self-parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia

Frequently asked questions

What is the cancellation policy at Crystal Palace Boutique Hotel?

Crystal Palace Boutique Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Palace Boutique Hotel?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at Crystal Palace Boutique Hotel on 7 Feb 2026 start from AU$231.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Palace Boutique Hotel?

Yep, Crystal Palace Boutique Hotel has a self car park for EUR 20 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is there a spa on site at Crystal Palace Boutique Hotel?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Crystal Palace Boutique Hotel serve breakfast?

Sure does, buffet breakfast is served weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crystal Palace Boutique Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crystal Palace Boutique Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Crystal Palace Boutique Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crystal Palace Boutique Hotel?

No, pets are not allowed.

Crystal Palace Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 153 out of 250 reviews
Rating 8 - Good. 81 out of 250 reviews
Rating 6 - Okay. 12 out of 250 reviews
Rating 4 - Poor. 1 out of 250 reviews
Rating 2 - Terrible. 3 out of 250 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top notch
Stayed 5 nights in Oct 2025

6/10 Okay

Charles

Business traveller
Liked: Cleanliness, staff & service

Ok

A bit oversized for the tired rooms. Expensive breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Stayed 1 night in Oct 2025

10/10 Excellent

Tsvetelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Sachi

Liked: Amenities
One of the gentlemen at the front desk was very kind and helpful :-).
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located and Welcoming

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theodor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic hotel with excellent location, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff.
Stayed 2 nights in Jul 2025

8/10 Good

Darlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is close to the University of Sofia and located in a lovely neighforhood. The room was comfortable and quiet. My only problem involved the lack of air-conditioning one night, making it difficult to sleep. But, that was fixed by the following day.
Stayed 6 nights in Jun 2025

8/10 Good

Theodor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic style hotel with friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Staff & service
Great location and very comfortable rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Deidree, Vienna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a business trip, really liked my spacious room with air conditioning, water kettle, complimentary mineral water, tea, and coffee, bathtub, stable password-protected WiFi, daily cleaning, good breakfast, restaurant on site, proximity to parks and my business event venue. Only minor issue was the safe wasn’t working. Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Stayed 1 night in May 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, Fantastic staff

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Giorgio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marlon

Stayed 1 night in Nov 2024

10/10 Excellent

T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

OLEKSANDR, West Newton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, downtown is in walking distance
Stayed 3 nights in Nov 2024

8/10 Good

Leslie

Liked: Staff & service, property conditions & facilities
Very comfortable bed. Nice bathroom.Two armchairs. I came down for breakfast at 9am and by this time the hot food was only lukewarm but there was a good choice of cereals and cakes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the hotel and area
Stayed 1 night in Oct 2024

10/10 Excellent

LEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024