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The Crystal VAYA Unique

Property class: 4.5

Photo gallery for The Crystal VAYA Unique

A modern building with a reflective pool in front, surrounded by snow-covered mountains.
A bedroom with a wooden floor, a bed with a quilted headboard, and a window with a view of trees.
A multi-story hotel with a ski slope in the background, featuring a mix of modern and traditional architecture.
A wooden deck with a view of snow-covered mountains.
A wooden deck with a view of a snowy mountain landscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$517
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Gurglerstrasse 90, Obergurgl, Tirol, 6456
  • Place, Obergurgl-Hochgurgl Ski Area
    ‪1 min walk‬
  • Place, Festkogl Ski Lift
    ‪2 min walk‬
  • Place, Roßbergbahn
    ‪11 min walk‬

Room options

View all photos for Maisonette Suite

A modern living room with a sofa, a round table, and a TV mounted on the wall.

Maisonette Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior-Zimmer

A bedroom with a bed, a desk, and a chair. There is a window with a view of a snowy landscape.

Superior-Zimmer

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite | 1 Schlafzimmer

A modern bedroom with a quilted headboard, a wooden bedside table, a bedside lamp, and a view of the outdoors through a window.

Suite | 1 Schlafzimmer

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Room

A modern bedroom with a large bed, two bedside tables with lamps, and a dark headboard.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite | 1 Schlafzimmer

A modern living room with a sofa, a coffee table, a chair, and a large window with curtains.

Deluxe Suite | 1 Schlafzimmer

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a sofa, a small table, and a lamp.

Grand Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe-Zimmer

A modern bedroom with a large bed, wooden wardrobe, and built-in shelves.

Deluxe-Zimmer

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Panorama Suite

Room

Panorama Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Junior Penthouse Suite

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a mirror.

Junior Penthouse Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Spa Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a vase of flowers, and curtains.

Junior Spa Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite | 1 Schlafzimmer

A modern living room with a sofa, chairs, a dining table, and a vase with flowers.

Penthouse Suite | 1 Schlafzimmer

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite | 2 Schlafzimmer

A modern hotel room with a large bed, a wooden headboard, and sheer curtains.

Penthouse Suite | 2 Schlafzimmer

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the area

Obergurgl

A luxury stay in Soelden awaits you at The Crystal VAYA Unique. Within steps you'll find Obergurgl-Hochgurgl Ski Area and Festkogl Ski Lift. Highlights at this ski hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, The Crystal, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. With ski-in ski-out access, there's more time for downhill skiing and cross-country skiing and you'll find ski storage on site. Additionally, you'll find an indoor swimming pool, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .In proximity to this 4.5-property class Soelden hotel you'll find Hochsoelden Ski Area.

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 km
  • Festkogl Ski Lift - 2 min walk - 0.2 km
  • Roßbergbahn - 11 min walk - 1.0 km
  • Gaisbergbahn - 11 min walk - 1.0 km
  • Rosskar Ski Lift - 11 min walk - 1.0 km

Getting around

  • Innsbruck (INN-Kranebitten) - 99 min drive

Restaurants

  • ‪Top Mountain Crosspoint - ‬4 min drive
  • ‪Heide Alm - ‬25 min drive
  • ‪Zirben Alm - ‬4 min drive
  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪home of quattro - ‬28 min drive

About this property

The Crystal VAYA Unique

During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. The Crystal VAYA Unique helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a health club. For a fee, parking is available.

This 4.5-star Soelden hotel is smoke free.

  • 99 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2008
  • Supervised kid's activities
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Crystal VAYA Unique offers 99 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with digital channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.

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  • Spa
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  • Free Wi-Fi
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The price is AU$310
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 16 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Books
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
  • Self-parking fee: EUR 16 per night
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

What is the cancellation policy at The Crystal VAYA Unique?

The Crystal VAYA Unique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Crystal VAYA Unique?

As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at The Crystal VAYA Unique on 17 Nov 2026 start from AU$517, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Crystal VAYA Unique?

Yep, The Crystal VAYA Unique has a self car park for EUR 16 per night. A self car park is also available, for a fee.

Is there a spa on site at The Crystal VAYA Unique?

Yep, The Crystal VAYA Unique Wellness is available for guests. You'll enjoy services like massages.

Does The Crystal VAYA Unique have a pool?

The Crystal VAYA Unique has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Crystal VAYA Unique?

The Crystal VAYA Unique features a full-service spa, a health club and an outdoor pool.

Does The Crystal VAYA Unique serve breakfast?

You bet, buffet breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Crystal VAYA Unique?

No, The Crystal VAYA Unique does not offer an airport shuttle service.

Is there a bar or restaurant at The Crystal VAYA Unique?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Crystal VAYA Unique?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

The Crystal VAYA Unique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 9 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The food in the restaurant was okay, but not well-coordinated. The staff in the restaurant was helpful but sometimes with character that impacted the cozy environment to relax.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room, lovely staff, ski-in/ski-out.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms great service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to spend the money, this place is fantastic.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour. Parfait en famille, entre amis ou amoureux.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otrolig pool, jätte fint rum! Helnöjda.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Dejligt hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lækkert hotel - vi har besøgt stedet 2 år i træk fordi stedet har alt.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
We have just finished a 5-day stay in a suite at Vaya The Crystal. We visited the hotel two years ago and were so impressed that we decided to return, this time with our child. Unfortunately, our recent experience did not live up to the high standards we remembered. ​The issues began upon arrival. We were directed to use the hotel’s underground parking garage, which was so steep that our car’s undercarriage scraped against the concrete. While the hotel helped us find an alternative spot afterward, we were left with a scratch under the car, which was a very poor start to our holiday. ​When we arrived at our suite, we were met with a foul smell coming from the bathroom drains. It took a full 24 hours before the smell dissipated enough for us to feel comfortable in the room. Furthermore, basic amenities were missing: there were no slippers provided, and the complimentary bottle of water, which we had enjoyed during our previous visit, was no longer available. ​On a positive note, the breakfast was excellent, and the spa facilities met our expectations, as did the room itself once the initial issues were resolved. ​However, considering Vaya The Crystal is a 4.5-star hotel, one expects the basics to be handled with care—from functional room amenities to safe parking facilities. We had high hopes for another fantastic stay, but this time, the overall quality simply did not reflect the hotel's status or price point.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren mit dem Hotel sehr zufrieden
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Ok.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 3 nights in Jan 2026