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Lake Toya Tsuruga Resort Hikari no uta

4.0 star property

Photo gallery for Lake Toya Tsuruga Resort Hikari no uta

A modern hotel with a glass facade, a central courtyard, and a mountain backdrop.
A modern building with a glass facade, a courtyard with a reflective pool, and a deer sculpture.
A modern bathroom with a glass-enclosed jacuzzi, clear water, and a view of mountains and trees.
A modern outdoor relaxation area with a hot tub, wooden deck, and seating.
A spacious indoor area with a high ceiling supported by wooden beams, a bar area with seating, and large windows offering views of the outdoors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$670
8 Sept - 9 Sept

Explore the area

View map
88-26 Sobetsuonsen, Sobetsu, Hokkaido, 052-0103
  • Place, Shikotsu-Toya National Park
    ‪1 min walk‬
  • Place, Lake Toya
    ‪12 min walk‬
  • Place, Showashinzan Ropeway
    ‪4 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, laptop workspace, free WiFi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Twin Room, Lake View, Non-smoking (East Wing, Designer's Deluxe Twin with Open-Air Hot Spring Bath, Lake Side)

Premium bedding, in-room safe, laptop workspace, free WiFi

Twin Room, Lake View, Non-smoking (East Wing, Designer's Deluxe Twin with Open-Air Hot Spring Bath, Lake Side)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, laptop workspace, free WiFi

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Japanese Western Style Room (Lake View) West Wing, Non-Smoking

A modern hotel room with a sofa, a small table, and a view of the city.

Japanese Western Style Room (Lake View) West Wing, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

A modern hotel room with two beds, a desk, and a built-in wardrobe.

Japanese Western Style Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Onsen Open-Air Bath (Lake View) West Wing, Non-Smoking

A modern hotel room with a large bed, a seating area with chairs, a small table, and a large window offering a view of a balcony and mountains.

Japanese Western Style Room with Onsen Open-Air Bath (Lake View) West Wing, Non-Smoking

  • Lake view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Design Twin Room with Onsen Open-Air Bath (Wood-Deck) East Wing, Non-Smoking

A modern living room with a sofa, a coffee table, and a TV. There is a sliding glass door leading to an outdoor area with a deck.

Design Twin Room with Onsen Open-Air Bath (Wood-Deck) East Wing, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

A modern living room with a sectional sofa, a coffee table, and built-in bookshelves.

Deluxe Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

  • Lake view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

A modern hotel room with a large bed, wooden ceiling, and a view of the city through a large window.

Family Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Suite Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

A modern living room with a sectional sofa, a coffee table, and a view of a balcony with a dining area.

Suite Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

  • Lake view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Premier Suite with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

A modern living room with a sofa, coffee table, and chairs, large windows with a view of a lake and mountains.

Premier Suite with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

  • Lake view
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Junior Suite Room with Onsen Open-Air Bath (Mountain View) East Wing, Non-Smoking

A modern hotel room with a large bed, a small round table, and a view of trees through large windows.

Junior Suite Room with Onsen Open-Air Bath (Mountain View) East Wing, Non-Smoking

  • Mountain view
  • 123 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

A modern living room with a sofa, chairs, a coffee table, and a view of a lake.

Design Twin Room with Onsen Open-Air Bath (Lake View) East Wing, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Design Twin Room with Onsen Open-Air (Wood-Deck) Bath East Wing, Non-Smoking

A modern living room with a large window, a sofa, a coffee table, and a bookshelf.

Deluxe Design Twin Room with Onsen Open-Air (Wood-Deck) Bath East Wing, Non-Smoking

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Sobetsu

At Lake Toya Tsuruga Resort Hikari no uta you'll be within a 5-minute walk of Lake Toya and 1.9 km (1.2 mi) from Showa-shinzan. Highlights at this hotel include 2 restaurants, a full-service spa and free valet parking. .The restaurant, Restaurant LUMIere, is open for breakfast and dinner. Bar Usu no Akari is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. .With a stay at this 4-property class Sobetsu hotel, you'll be 34.5 km (21.4 mi) from Rusutsu Resort.

What's nearby

  • Shikotsu-Toya National Park - 1 min walk - 0.0 km
  • Lake Toya - 12 min walk - 1.1 km
  • Showashinzan Ropeway - 4 min drive - 2.1 km
  • Toyako Hot Spring - 8 min drive - 5.0 km
  • Rusutsu Resort - 51 min drive - 48.2 km

Getting around

  • Toya Station - 16 min drive
  • New Chitose Airport (CTS) - 91 min drive

Restaurants

  • ‪でめきん食堂 - ‬4 min drive
  • ‪Blossom Coffee - ‬3 min drive
  • ‪波の音 - ‬4 min drive
  • ‪お食事・お土産 壹番館 - ‬4 min drive
  • ‪岡田屋 - ‬4 min drive

About this property

Lake Toya Tsuruga Resort Hikari no uta

Lake Toya Tsuruga Resort Hikari no uta offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Lake Toya Tsuruga Resort Hikari no uta. Free valet parking is available.

This 4-star Sobetsu hotel is smoke free.

  • 48 guestrooms or units
  • 2 dining venues
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Lake Toya Tsuruga Resort Hikari no uta offers 48 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with smart speakers.

Bathrooms include bidets, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor mineral hot spring (onsen).

Similar properties

View from property
The Lake View Toya Nonokaze Resort
Toyako
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 691 reviews
The price is AU$574
1 Sept - 2 Sept
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar Usu no Akari
  • Restaurant LUMIere
  • Ryouriya shinzan

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Full-service spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV
  • Smart speaker

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with food allergies should contact this property at least 5 days prior to check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Toya Tsuruga Hikari No Uta
Lake Toya Tsuruga Resort Hikari no uta Hotel
Lake Toya Tsuruga Resort Hikari no uta Sobetsu
Lake Toya Tsuruga Resort Hikari no uta Hotel Sobetsu

Frequently asked questions

What is the cancellation policy at Lake Toya Tsuruga Resort Hikari no uta?

Lake Toya Tsuruga Resort Hikari no uta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lake Toya Tsuruga Resort Hikari no uta?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Lake Toya Tsuruga Resort Hikari no uta on 8 Sept 2026 start from AU$670, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lake Toya Tsuruga Resort Hikari no uta?

Yep, Lake Toya Tsuruga Resort Hikari no uta has free valet parking.

Are there any beaches close to Lake Toya Tsuruga Resort Hikari no uta?

The closest beach to Lake Toya Tsuruga Resort Hikari no uta is Itanki Beach (27.9 km).

Is there a spa on site at Lake Toya Tsuruga Resort Hikari no uta?

Yep, there is an onsite spa at Lake Toya Tsuruga Resort Hikari no uta.

What makes Lake Toya Tsuruga Resort Hikari no uta a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Lake Toya Tsuruga Resort Hikari no uta.

Is there a free airport shuttle available at Lake Toya Tsuruga Resort Hikari no uta?

No, Lake Toya Tsuruga Resort Hikari no uta does not offer an airport shuttle service.

Is there a bar or restaurant at Lake Toya Tsuruga Resort Hikari no uta?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lake Toya Tsuruga Resort Hikari no uta?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Lake Toya Tsuruga Resort Hikari no uta?

No, pets are not allowed.

Lake Toya Tsuruga Resort Hikari no uta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 57 reviews
Rating 8 - Good. 10 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view, great staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staffs are nice with professionalism. Interior decor and amenities are right on spots. Food is amazing & private Onsen is marvelous!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great views, food, comfort 10/10
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing ambience, great service and top-notch food
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Wayne

Liked: Amenities
The entire experience surpassed our expectations. The hotel and grounds were beautiful. Our room with the private onsen was definitely worth it. The staff was very attentive.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Yan Kit, Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay. private onsen on your own terrace is such an unforgettable excellent experience
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly unforgettable stay at Lake Toya Tsuruga Resort Hikari no Uta. The views of Lake Toya are breathtaking, our room with private onsen was perfect, and the food was incredible - we had one night of Japanese in a private room and one night of french in the main dining room. The staff were warm, attentive, and made us feel completely at home. Highly recommend for anyone looking to relax and soak in the beauty of Hokkaido.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

SiewHuay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in procedure is smooth and quick. The resort amenities and hotel ground is beautiful. Food wise, for dinner and breakfast is well presented but taste wise is just ok. It would be nice if the hotel offer 2 types of pillow as the one offered is too soft.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fuk Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Rita H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met more than all my expectations
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liang-Lin

Liked: Cleanliness, amenities, property conditions & facilities
A new property in the Lake Toya area, but away from the main streets. Wonderful architectural design though slight understaffed, with many of them not as properly trained as other hotels of this calibre in Japan. Lovely rooms and in-room onsen (select rooms).
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty good but the wagyu from the dinner was not good
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Dr Ridzwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Somewhat confused on the concept..

Physical facilities are excellent but I find soft skills of staff somewhat average, maybe because of labour shortage. Still, customers are paying a premium for an experience which is below expectations
Bedroom
Music room
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Chay Ling

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay but totally not worth the price

For the price paid and 5 star rating, staff is extremely inflexible with their arrangements. - room cleaning is limited to up to 1pm and cannot be delayed further or changed if sight seeing plans change - dinner and breakfast timings must be fix one day in advance in 30min intervals forcing you to stick to your plan and unable to relax on a whim. Ironic for a 5 star ryokan that wants you to relax and enjoy the facilities - dinner is great but not worth the near US$800 price point. There are better ryokans out there that serve better food for half the price albeit at lesser portions (doesn’t matter when you are full at dish 7/9 of their keiseki) - default dinner menu is French and require top ups to Japanese Kaiseki or Teppanyaki. A bit of a downer consider the price paid
Breakfast is decent but there are better ones out there.
Kaiseki Dinner
Kaiseki Dinner
Kaiseki Dinner
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait Environnement très relaxant
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ting Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一到飯店就有代客泊車服務、幫忙下行李至房間，尊榮的禮賓服務，此行帶兩位幼兒前往，住宿過程完全親子友善，飯店的公設擺飾很典雅、環境清幽，早晚餐食都很豐盛（擺盤還很美）簡直色香味俱全！ 當天晚上還有滕笛的音樂表演，湖景房附私人湯池，房間乾淨又大間，湖景房view超美，很棒的飯店！
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ling Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常喜歡整個飯店的設計和服務人員的服務，若是晚餐點有更多選擇就更棒了！
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

JINWUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
훗카이도에서 츠루가(Tsuruga) 그룹은 말이 필요 없는 곳이죠. 언제나 최고의 여행이 됩니다. 도야호를 바라보며 즐기는 온천욕도 좋고, 눈쌓이 요테이산도 정말 멋있었습니다. 무엇보다도 츠루가 음식은, 언제나 최고에요.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Chun-Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有別以往溫泉飯店的懷石料理，太棒了
世外桃源
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしいと思います
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Mei-Ti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

享受渡假時光的好去處！

環境與服務都非常優質，讓人感到十分舒適。房內設有溫泉設施可以隨時享受放鬆的時光，並且還能從房內觀賞到美麗的洞爺湖景色和絢爛的煙火，令人印象深刻。工作人員非常有禮貌且友善，能夠熱心地協助解決各種問題，讓人感受到貼心的服務。不過，晚餐的法式料理的部分或許還有提升的空間，期待未來能有更好的體驗。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Chieko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
５月に４泊しました。開業一周年だったようで、特別ライブイベントが開催されていたりと良いタイミングでの滞在でした。館内の規模はちょうどよく、各所にアート作品が展示してあり、部屋までの廊下を歩くのでさえ、飽きさせません。こだたりを感じるしつらえ、演出が日常を忘れさせてくれました。客室露天風呂のテラスはゆったりとしており、そこから眺める洞爺湖・羊蹄山・中島の景色は絶景です。広い空を感じ、静寂に包まれ、風の音を感じ、究極のリラックス空間でした。 客室のアメニティの中で、これは嬉しいと思ったのが、 胃腸薬です。恐らく女性スタッフのアイディアなのかな？と想像しました。また、冷蔵庫には毎日異なるスウィーツが入っていました。（初日だけかな？と思っていたので驚きました。）美味しかったです。 大抵どのホテルもコーヒーメーカーはおいてありますが、こちらはペットボトルのお水が惜しげもなく置いてあるのはいいですね。けち臭さを感じません（笑） 当初４日ともにディナーはフレンチにしてましたが、ホテルの方から和食に変更も可能と連絡を頂いたので、１日だけ和食に変更しました。３日間はフレンチということで、毎日内容の異なるメニューでレベルが非常に高く、美しく、毎食堪能しました。朝食はハーフ・ブッフェで、ブッフェコーナーの品々が良かったです。（やたら品数は多いが、食べたいものがないところが多い）細かいことですが、レストランのある階の廊下には、配膳台がありましたが、それも景観を損なわない工夫がしてるのも良いですね。空間の統一を徹底しているのが伺えます。 スタッフの方は、イベントの案内の声掛けをさりげなくしてくださったり、食事の際の会話を聞いていたようで、情報提供してくださったりと心配りがすばらしかったです。とっても充実＆リラックスする事ができました。また是非再訪したいです。
Stayed 4 nights in May 2024
Verified review

8/10 Good

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
できて間もない綺麗なホテル。 露天風呂付きの部屋２泊でしたが、部屋が1階で、洞爺湖側なのにほぼ見えないのが残念。　鶴賀リゾートのグループの中では、食事はトップクラスで　朝も夜も素晴らしい。
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目の宿泊。同じホテルグループでは素晴らしい接客と配慮だと思います。
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

ANGELICA

Stayed 1 night in May 2026