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Jamaica Palace Hotel

3.5 star property

Photo gallery for Jamaica Palace Hotel

A large, white, colonial-style hotel with multiple buildings, surrounded by lush greenery and hills.
A woman lying on a striped towel by a pool with a hat, a plate of fruit, and a pair of flip-flops.
A corridor with a checkered floor, white walls, and a skylight. There are potted plants and artwork on the walls.
A table set for two with a white tablecloth, two black chairs, a bottle of wine, glasses, and a lobster on the table.
A spacious lobby with a high ceiling, a chandelier, and a large painting.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
The current price is AU$291
includes taxes & fees
7 Aug - 8 Aug

Explore the area

View map
Williamsfield, Port Antonio, Portland
  • Place, Trident Castle
    ‪11 min walk‬
  • Place, Blue Lagoon
    ‪8 min drive‬
  • Place, Winnifred Beach
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

A bedroom with a bed, a TV, a dresser, two chairs, and a window with curtains.

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two armchairs, a small table, a TV, and a dresser.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(27 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A large, round bed with a wooden base, two bedside tables with lamps, a white headboard, and a door with glass panels.

Junior Suite, 1 King Bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a bedside table with a lamp, a wall-mounted air conditioner, and decorative circular wall art.

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive King Suite

Premium bedding, in-room safe, desk, blackout curtains

Executive King Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

Port Antonio

At Jamaica Palace Hotel you'll be 0.7 km (0.5 mi) from Trident Castle and 4.6 km (2.9 mi) from Blue Lagoon. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast (local cuisine). .The restaurant, Gallery Restaurant & Bar, serves Caribbean cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Port Antonio hotel include Rio Grande and Port Antonio Square.

What's nearby

  • Trident Castle - 11 min walk - 1.0 km
  • Blue Lagoon - 8 min drive - 5.1 km
  • Rio Grande - 11 min drive - 7.7 km
  • Port Antonio Square - 11 min drive - 8.3 km
  • Winnifred Beach - 12 min drive - 7.9 km

Getting around

  • Kingston (KIN-Norman Manley Intl.) - 179 min drive

Restaurants

  • ‪Roots 21 - ‬9 min drive
  • ‪Boston Jerk Center - ‬11 min drive
  • ‪Di Hip Strip Ultra Lounge - ‬6 min drive
  • ‪KFC - ‬8 min drive
  • ‪juici Patties - ‬10 min drive

About this property

Jamaica Palace Hotel

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Jamaica Palace Hotel. Free self parking is available.

This 3.5-star Port Antonio hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 3 buildings
  • Local cuisine
  • Breakfast available (free)
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jamaica Palace Hotel offers 80 accommodations, which are accessible via exterior corridors and feature a safe and an iron/ironing board. Rooms open to patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 220 reviews
The price is AU$212
includes taxes & fees
9 Aug - 10 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Jamaica Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

What is the cancellation policy at Jamaica Palace Hotel?

Jamaica Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Jamaica Palace Hotel?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on 7 Aug 2026 start from AU$291, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Jamaica Palace Hotel?

Yep, Jamaica Palace Hotel has a free self car park.

Are there any beaches close to Jamaica Palace Hotel?

The closest beach to Jamaica Palace Hotel is Blue Lagoon (3.5 km).

Does Jamaica Palace Hotel have a pool?

Jamaica Palace Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Jamaica Palace Hotel a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding and private patios in the guestrooms, help set the scene for a romantic weekend at Jamaica Palace Hotel.

Does Jamaica Palace Hotel serve breakfast?

Sure does, free local cuisine breakfast is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Jamaica Palace Hotel?

No, Jamaica Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Jamaica Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Caribbean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Jamaica Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Jamaica Palace Hotel?

No, pets and service animals are not allowed.

Jamaica Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 157 out of 344 reviews
Rating 8 - Good. 117 out of 344 reviews
Rating 6 - Okay. 32 out of 344 reviews
Rating 4 - Poor. 16 out of 344 reviews
Rating 2 - Terrible. 22 out of 344 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great food was delicious!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the 3 days spent at this hotel,very close o the beach and to vist places of interest.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food at the restaurant. Lovely pool and fantastic area. Portland is lovely
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk ladies and gentlemen was extremely polite and very friendly. Excellent customer service and the restaurant staff was fantastic also.
Stayed 1 night in May 2026
Verified review

8/10 Good

Lola

Liked: Cleanliness, amenities
Beautifully kept grounds and hotel
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, amenities
Clean room snd bathroom friendly and helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Kenroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent. Dinner options for kids could be improved on.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Linford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. I would love to go back again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Anekia

Liked: Cleanliness
Staff was nice
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a stunning property with really friendly staff at reception. Had an issue with bathroom shower which sprayed onto the wall and then the floor - apparently a result of bath/shower design so the staff couldn't help. Otherwise had a great stay with good food, although the restaurant was pricey. Would stay again though.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

kedesha

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is old. Good horrible
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Kort

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Ms. Moore - Operations Manager was accommodating as well as Georgia who was very helpful at the time of booking. Ensure what is advertised is accurate on this site. Omlettes were good. Would have liked more local fruits that were available in the area. Male server was exceptional...name starts with D, may be Damanique?
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Monifa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The food was good.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Lorella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, breakfast was filling, property clean. Check-in was arduous, but the front desk staff was pleasant and made every effort to alleviate the situation. Note that there is a two hundred dollars refundable incidental charge that can either be paid in cash or held against a credit card, it cannot be held against a debit card as I learned the hard way. Expedia does not explicit provide that information. Overall it was a good stay. Quiet property, beautiful view from the balconies, lovely pool deck with a Jamaica-shaped pool. Close to the town and many eating areas.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good internet .. comfy beds big rooms beautiful building .. staff slow and some not friendly .. nice pool good value
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dr. Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an enjoyable stay and will definitely return!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Marva

Liked: Cleanliness, amenities, property conditions & facilities
Everything’s exceeded our expectations. The rooms were very spacious and the bathrooms were upgraded. The bed and linen comfortable and soft and the staff were amazing. That Jamaican breakfast was awesome and the servings ample. Everybody should try those chili wings on the lunch menu - simply dynamite.
Stayed 2 nights in Jan 2026