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SureStay by Best Western Brockville

Property class: 2.5

Photo gallery for SureStay by Best Western Brockville

A hotel room with a large bed, a separate bathroom with a bathtub, and a desk area.
A restaurant setting with round tables, chairs, and empty wine glasses.
A reception area with a blue accent wall, a clock, a television, and a reception desk.
A spacious living room with a fireplace, two black leather sofas, a coffee table, and a lamp.
A multi-story hotel with a covered entrance, a parking lot, and a clear sky.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$121
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, Brockville Shopping Centre
    ‪2 min walk‬
  • Place, 1000 Islands Plaza
    ‪10 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Brockville

SureStay by Best Western Brockville places you steps from Brockville Shopping Centre and within a 10-minute stroll of Kelly Ball Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Kochi Sushi, serves sushi. Additionally, you'll find Wi-Fi in public areas and a microwave in a common area. There's also the convenience of free RV/bus/truck parking. .In proximity to this Brockville hotel you'll find Thousand Islands National Park.

What's nearby

  • Brockville Shopping Centre - 2 min walk - 0.2 km
  • 1000 Islands Plaza - 10 min walk - 0.9 km
  • Brockville Railway Tunnel North Entrance - 16 min walk - 1.4 km
  • Brockville Arts Centre - 4 min drive - 1.5 km
  • Brockville City Hall - 5 min drive - 2.2 km

Getting around

  • Brockville Station - 13 min walk
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

SureStay by Best Western Brockville

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. There are 2 meeting rooms available. SureStay by Best Western Brockville also features a vending machine, a fireplace in the lobby, and an ATM. Self parking is free.

This Brockville hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 12 2026 to December 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from 12 August 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

Is parking available at SureStay by Best Western Brockville?

Yep, SureStay by Best Western Brockville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay by Best Western Brockville?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Brockville on 15 Nov 2026 start from AU$121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Brockville serve breakfast?

Please note that breakfast will unavailable between August 12 2026 and December 31 2026 (subject to change).

Is there a free airport shuttle available at SureStay by Best Western Brockville?

No, SureStay by Best Western Brockville does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay by Best Western Brockville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SureStay by Best Western Brockville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay by Best Western Brockville?

No, only service animals are allowed.

SureStay by Best Western Brockville Reviews

Reviews

6.4
Rating 10 - Excellent. 189 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 224 out of 1000 reviews
Rating 4 - Poor. 170 out of 1000 reviews
Rating 2 - Terrible. 147 out of 1000 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very clean good Breakfast,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the room was clean
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Quick one night hotel... decent rooms & friendly staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a go bag for breakfast, incredible given the price. Rooms were clean and staff were friendly, helpful. Lots of
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Clean room ok. Air condition is ok. Need breakfast more organized. Hotel property needs lots of upgrades.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and very helpful. breakfast lots of choices to pick from. Room was very clean
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Currently under renovation. Know before you go.
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The place needs work.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Significant construction/remodelling. This should be disclosed when booking this property.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
A old hotel that definitely shows its age. I was in a nice room but the hotel itself is run down.
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is an active construction zone, and should not be open for guests in this state. The rooms were ok, but the walls had significant water damage and the tub had dirt on the bottom of it, finally the lamps some how had mold on them.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Quick one-night stay for work good price
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and nice, even tho we were told it was to be fully renovated soon. The property was under renovation and the staff was apologetic of the condition around us. They were very accommodating when we found our fridge inoperable and quickly found a remedy. We will stay here again if in the area, even if renos are not completely done.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfeast and hrs 7-10, great parking fridley staff, clean room, good tv channels
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service
Couldn't check in early unless you paid extra money
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Having hot breakfast is definitely better way to start the day rather than cereal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean room
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place was clean but we had issues with the TV so they moved us to a different room where again the TV came on but couldn't change channels and the internet was not working 95% of the time it was under renovations so we got a bag with apple muffin and snack bar and apple juice in place of a hot breakfast
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in full renovation and lacking a full breakfast service as per indicated on our reservation! Our room was terrible with some dirty walls, very weak wifi and damp sticky floors upon waking in the morning and entrance and hallways in construction. Website didn't indicate that the hotel was under renovation or services were not available!
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Close to the highway, quick check in. Rooms were not very clean and sheets were stained with black flecks. Fine for a quick overnight but likely would go elsewhere for a bit more.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under major renovations. No pool,(lining needed to be replaced. No breakfast just a brown bag with juice and a yogurt. Mold in the bathroom. It might be nice when fully renovated but until them there is a lot that needs to be fix.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Breakfast should be available starting at 6 am since most travelers are on business purpose or early risers. 7 am is too late to get an early start to your day
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

0
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
The building was being repaired. Construction went well past 9pm.
Stayed 1 night in Jun 2026