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SureStay by Best Western Brockville

Property class: 2.5

Photo gallery for SureStay by Best Western Brockville

Unclassified image, 1 of 14, button
A spacious living room with a fireplace, two black leather sofas, a coffee table, and a lamp.
A dining area with wooden tables and chairs, a kitchen counter, and a staircase leading to another level.
A reception area with a blue accent wall, a clock, a television, and a reception desk.
A multi-story hotel with a covered entrance, a parking lot, and a clear sky.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is AU$117
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
160 Stewart Blvd, Brockville, ON, K6V4W6
  • Place, 1000 Islands Mall
    ‪10 min walk‬
  • Place, Brockville Railway Tunnel North Entrance
    ‪16 min walk‬
  • Place, Brockville Arts Centre
    ‪4 min drive‬

Room options

View all photos for 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, a wall-mounted picture, and a ceiling light.

2 Queen Beds, Non-Smoking

  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a window with curtains, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Brockville

SureStay by Best Western Brockville places you steps from Brockville Shopping Centre and within a 10-minute stroll of Brockville Crossroads. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Kochi Sushi, serves sushi. Additionally, you'll find Wi-Fi in public areas and a microwave in a common area. There's also the convenience of free RV/bus/truck parking. .In proximity to this Brockville hotel you'll find Thousand Islands National Park.

What's nearby

  • 1000 Islands Mall - 10 min walk - 0.9 km
  • Brockville Railway Tunnel North Entrance - 16 min walk - 1.4 km
  • Brockville Arts Centre - 4 min drive - 1.5 km
  • Brockville City Hall - 5 min drive - 2.2 km
  • Brockville Railroad Tunnel South Entrance - 5 min drive - 2.2 km

Getting around

  • Brockville Station - 13 min walk
  • Ogdensburg, NY (OGS-Ogdensburg Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Dairy Queen - ‬3 min walk

About this property

SureStay by Best Western Brockville

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. There are 2 meeting rooms available. SureStay by Best Western Brockville also features a vending machine, a fireplace in the lobby, and an ATM. Self parking is free.

This Brockville hotel is smoke free.

  • 86 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
SureStay by Best Western Brockville offers 86 accommodations with coffee/tea makers and complimentary bathrobes. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Similar properties

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  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is AU$112
includes taxes & fees
4 Oct - 5 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kochi Sushi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 12 2026 to December 31 2026 (dates subject to change):
  • Breakfast
The property will be renovating from 12 August 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Children's pool
  • Fitness facility
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brockville Days Inn
Days Inn Brockville
Days Inn Hotel Brockville
Days Inn Brockville - City Of 1000 Islands Ontario
Days Inn Brockville Hotel
Brockville Days Inn
Days Inn by Wyndham Brockville Hotel
Days Inn By Wyndham Brockville Ontario
Days Inn by Wyndham Brockville Brockville
Days Inn by Wyndham Brockville Hotel Brockville

Frequently asked questions

Is parking available at SureStay by Best Western Brockville?

Yep, SureStay by Best Western Brockville has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay by Best Western Brockville?

As of 9 Sept 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Brockville on 4 Oct 2026 start from AU$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Brockville serve breakfast?

Please note that breakfast will unavailable between August 12 2026 and December 31 2026 (subject to change).

Is there a free airport shuttle available at SureStay by Best Western Brockville?

No, SureStay by Best Western Brockville does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay by Best Western Brockville?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SureStay by Best Western Brockville?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay by Best Western Brockville?

No, only service animals are allowed.

Is there a golf course on site at SureStay by Best Western Brockville?

There isn't one on site, but Brockville Highland Golf Club is a short 11-minute walk away.

SureStay by Best Western Brockville Reviews

Reviews

6.4
Rating 10 - Excellent. 184 out of 1009 reviews
Rating 8 - Good. 276 out of 1009 reviews
Rating 6 - Okay. 231 out of 1009 reviews
Rating 4 - Poor. 174 out of 1009 reviews
Rating 2 - Terrible. 144 out of 1009 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Bilal

Liked: Staff & service
Disliked: Amenities
Quick one night hotel... decent rooms & friendly staff.
Stayed 1 night in May 2026
Verified review

6/10 Okay

John

Disliked: Cleanliness, amenities, property conditions & facilities
A old hotel that definitely shows its age. I was in a nice room but the hotel itself is run down.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfeast and hrs 7-10, great parking fridley staff, clean room, good tv channels
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service
Quick one-night stay for work good price
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Philippe

Liked: Staff & service
Having hot breakfast is definitely better way to start the day rather than cereal.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Laura

Disliked: Cleanliness
Close to the highway, quick check in. Rooms were not very clean and sheets were stained with black flecks. Fine for a quick overnight but likely would go elsewhere for a bit more.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brockville Best Western was a good experience. The staff was very helpful and accommodating. The building has been recently purchased, so the u[grades are still being done. The rooms are clean (no bugs) and well supplied.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Peter

Liked: Staff & service
Disliked: Amenities
The hotel was under renovation and should have been closed until the renovations were completed. Roofing above our room started at 7:15am, breakfast was minimal. the pool has no water, restaurant is only open certain days
Stayed 1 night in May 2026
Verified review

8/10 Good

Olga

The staff was very helpful
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Laurie S

Disliked: Cleanliness, amenities, property conditions & facilities
We pulled up to the hotel and thought it was closed. As I walked in there was a couple leaving and saying they were not staying. The hallways had a terrible smell. Rooms were not maintained and there was mold on ceiling, things were falling apart. We had to stay because we already paid for it. They should have just closed the hotel, remodeled then open it back. There were construction tape over over part of the outside. Parking lot had huge pot holes. Don't stay there.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so filthy, found 2 bugs in my room, garbage on floor when I arrived. Linens smelt. No security at all. Doors left open with bricks some didn’t even lock. Crumbs in bed, fridge did not work.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Kelley

Liked: Cleanliness, staff & service
The property is clean but the beds are uncomfortable and they only have 3 pillows on the bed. The shampoo bottle was empty. The staff are pleasant and the hotel is clean. It is close to everything and is right off the highway which is handy
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally spotless room, comfortable beds and no bed-head with those pillows...lol...they are amazing! Full enjoyed the complimentary breakfast. Staff at check-in and check-out were very friendly, courteous and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy and great breakfast options!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, everything is mins from this location
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

tom

Liked: Cleanliness
It was fine and well priced. We were only there for a stop over
Stayed 1 night in Nov 2025
Verified review

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Yea
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good quick stay. Great breakfast.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Normand

French only !!!!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tabitha

Liked: Staff & service, amenities, property conditions & facilities
Convient to where the cpr course was and very quiet pleasant staff
Stayed 1 night in May 2025
Verified review

8/10 Good

Richard

Liked: Staff & service
Disliked: Amenities
Staff courteous, but the room did not live up to my expectations of Best Western Hotels. I guess you get what you pay for
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and property was nice and clean. It was nice and quiet.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Super nice people.thank you
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Swarup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay.
Stayed 1 night in Jul 2024