6/10 Okay
Pranshu
Travelled with family
3 June 2025
The hotel was okay - limited choices of everything you want to do or eat or enjoy on family holiday, clean but old everything. Bar and Restaurant had limited option for vegetarian food. We were given only option of wok stir fried of noodle or rice ( imagine eating that for 2 days straight for lunch and dinner) even though we asked for other change they said is only option. Dessert were let down completely no vegan option at all. Room had A/c repaired multiple time (thanks to the engineer - finally he fixed it) wasted good 1-2 hrs of waiting/fixing time on our first day of arrival. Bar is not flexible for non alcoholic drink - they can serve alcoholic mojito but non alcoholic mojito cannot be served. Cold coffee cannot be blended only served as iced cafe. Please dont make it so rigid - cut some chase so family can have enjoyable time. Very limited live performance nothing much to do for adults in evening, only have kids clubs programme btw they are very limited. Sorry to say will never recommend it to anyone and would request this to be downgraded-in stars to tell the reality for people booking for such a high price.
Pranshu
Stayed 2 nights in May 2025