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4.0 out of 5

"Paradox Merchant is conveniently located in the heart of Clarke Quay - easy walking to riverside restaurants and Chinatown, with Rail and bus transpor ... " More

By a verified traveller on Fri 05 Jan 2024

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Hotel Description

A luxury stay in Singapore awaits you at Paradox Singapore Merchant Court at Clarke Quay. You'll be 2.1 km (1.3 mi) from Orchard Road and 2.4 km (1.5 mi) from Marina Bay Sands Skypark. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A day of pampering at Paradox Spa & Sport can include massages, body wraps, and body scrubs along with access to the sauna and steam room. The buffet restaurant, Ellenborough Market Cafe, is open for breakfast, lunch, and dinner. Crossroads Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, spa tub, sauna, and kids' swimming pool. Business travelers can take advantage of meeting rooms, conference space, and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

This 4.5-star Downtown Singapore hotel is 2.5 km (1.6 mi) from Marina Bay Sands Casino and 2.7 km (1.7 mi) from Marina Bay Street Circuit.

Premier King

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$294* Per night/room 23 Mar. - 24 Mar.

Select Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Select Clarke Quay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Paradox Singapore Merchant Court at Clarke Quay ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Paradox Singapore Merchant Court at Clarke Quay

Everyone (4) Couples (4) Family (1)
5 out of 5

Posted by on 16 Mar. 2024

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4 out of 5
Paradox Merchant is conveniently located in the heart of Clarke Quay - easy walking to riverside restaurants and Chinatown, with Rail and bus transport directly adjacent. Hotel is a clean and tidy. Our room was a bit squeezed in a corner location and a bit cramped but well appointed. We had little interaction with staff but they were all friendly. Facilities a bit disjointed within the hotel - spa and bars are run independently and have to be paid separately from room charge. Overall a pleasant stay in a great location.

Posted by on 5 Jan. 2024

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Comment from Hotel Management

24 Feb. 2024 by Christine Choo

Dear Peter,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Christine ChooGeneral Manager

5 out of 5
The staff were superb. Very, very accommodating. Felt relaxed and supported from the moment we entered the lobby.

Posted by on 20 Dec. 2023

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4 out of 5

Posted by on 1 Dec. 2023

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4 out of 5
Great location

Posted by on 25 Nov. 2023

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4 out of 5
Like: closeness to everything Dislike: having shower in bath and very hard to get in and out. Staff were very rude and not helpful

Posted by on 19 Oct. 2023

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5 out of 5
fantastic to be on the Quay so easy to walk everywhere and transport and food options readily available .A great stay.

Posted by on 11 Jun. 2023

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4 out of 5
Good safe hotel with great staff - getting a little old in places. Good location for a quiet few days.

Posted by on 13 Apr. 2023

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3 out of 5
Stayed there before but I believe it was called by another name. Liked location and amenities, breakfast was excellent. Did not like what appeared to be mould in the shower cubicle, scratchy thin towels, hard pillows and eco pens that smudged

Posted by on 3 Apr. 2023

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2 out of 5

Posted by on 24 Nov. 2022

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About the Paradox Singapore Merchant Court at Clarke Quay

Location Merchant Road, 20, Singapore, SIN 058281

Property Features

Paradox Singapore Merchant Court at Clarke Quay offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. A children's pool, a 24-hour fitness center, and a sauna are also featured at the luxury Paradox Singapore Merchant Court at Clarke Quay. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 476 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Clarke Quay Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Paradox Singapore Merchant Court at Clarke Quay offers 476 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Ellenborough Market Cafe - This buffet restaurant serves breakfast, lunch, and dinner.

Blue Potato - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Crossroads Bar - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 120.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

Cashless payment methods are available for all transactions.

  • Children stay free
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Car not required
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 42.40 for adults and SGD 21.20 for children
  • Rollaway bed fee: SGD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchant Court
  • Merchant Court Swissotel
  • Swissotel Merchant
  • Swissotel Merchant Court
  • Swissotel Merchant Court Hotel
  • Swissotel Merchant Court Hotel Singapore
  • Swissotel Merchant Court Singapore
  • Swissotel Merchant Court
  • Swissotel Merchant Court (SG Clean)
  • Paradox Singapore Merchant Court at Clarke Quay Hotel
  • Paradox Singapore Merchant Court at Clarke Quay Singapore
  • Paradox Singapore Merchant Court at Clarke Quay Hotel Singapore

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.