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Shangri-La Rasa Sentosa, Singapore (SG Clean)

5-star property
101 Siloso Road Sentosa, Singapore, 1800 796 370
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4.3 out of 5
Very good!
See all 15 wotif Reviews

"Stayed here twice now and can honestly say it was better in 2019. This time our room smelt like mould and it took us several days to get it rectified ... " More

By a verified traveller on Sun 14 Apr 2024

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Hotel Description

A luxury stay in Singapore awaits you at Shangri-La Rasa Sentosa, Singapore. You'll be 1.8 km (1.1 mi) from Universal Studios Singapore and 8.3 km (5.2 mi) from Merlion. Highlights at this beachfront resort include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include deep-tissue massages, aromatherapy, and reflexology along with access to the spa tub and steam room. The family restaurant, Silver Shell Cafe, serves international cuisine and is open for breakfast, lunch, and dinner. Bubble Bar is the resort's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite 24-hour gym and kids' club. 11980 square feet (1113 square meters) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a spa tub, and a steam room. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free shopping center shuttle.

Sights within a 15-minute drive of this Sentosa Island resort include Marina Bay Sands Casino and Marina Bay Sands Skypark.

Superior Hill View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$391* Per night/room 12 May - 13 May

Room, Terrace, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Presidential Suite (Sentosa)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, Terrace, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite (Island)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Sea View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Shangri-La Rasa Sentosa, Singapore ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La Rasa Sentosa, Singapore

Everyone (5) Couples (2) Family (7)
3 out of 5
Stayed here twice now and can honestly say it was better in 2019. This time our room smelt like mould and it took us several days to get it rectified (they ended up moving us to another room which was great. The staff were attentive and friendly. The kids loved the pool but the hotel is ready for a bit of TLC as its getting a bit tired.

Posted by on 14 Apr. 2024

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5 out of 5
Peaceful

Posted by on 22 Oct. 2023

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4 out of 5

Posted by on 21 May 2023

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5 out of 5
Wonderful place to stay. I would highly recommend staying here. The staff were extremely helpful and courteous at all times.

Posted by on 27 Jan. 2023

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4 out of 5
Great for kids. Water slides and beach for kids was great. Rooms and building need a little re furb for the cost of the stay. Would return.

Posted by on 9 Oct. 2022

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3 out of 5
This hotel is old and tired, would not go there again.

Posted by on 11 Dec. 2019

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4 out of 5

Posted by on 31 Oct. 2019

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Comment from Hotel Management

18 Nov. 2019 by SENGM

Dear guest, Thank you for taking time to share a review. My team and I sincerely look forward to the opportunity to welcome you again soon. Yours sincerely, Gavin Weightman General Manager

5 out of 5
Great buffet. I like that the pool has three sections. One of which was for adults.

Posted by on 1 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by SENGM

Dear guest, Thank you for taking time to share an excellent rating. My team and I sincerely look forward to the opportunity to welcome you again soon. Yours sincerely, Gavin Weightman General Manager

5 out of 5
Great place for family’s close to everything and the food is geat

Posted by on 26 Sep. 2019

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Comment from Hotel Management

21 Oct. 2019 by SENGM

Dear guest, Thank you for taking time to share a review. Your kind compliments are truly appreciated and I sincerely look forward to the opportunity to welcome you again soon. Yours sincerely, Gavin Weightman General Manager

4 out of 5
It was great buy being centrally located for alot of thing and a free bus service to get you to others.Bothroom cold have had a good scrub .

Posted by on 26 Sep. 2019

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Comment from Hotel Management

18 Nov. 2019 by SENGM

Dear guest, Thank you for taking time to share a review. Your feedback is well noted and appreciated. My team and I sincerely hope to have the opportunity to welcome you again soon. Yours sincerely, Gavin Weightman General Manager

About the Shangri-La Rasa Sentosa, Singapore (SG Clean)

Location 101 Siloso Road Sentosa, Singapore, 098970

Property Features

Shangri-La Rasa Sentosa, Singapore offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, 8 meeting rooms, and limo/town car service are available. Event space at this resort measures 11980 square feet (1113 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a steam room are also featured at the luxury Shangri-La Rasa Sentosa, Singapore. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Singapore resort.

  • 454 guestrooms or units
  • 11 levels
  • 4 dining venues
  • 11980 sq ft of conference space
  • 1113 sq m of conference space
  • Built in 1993
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Shangri-La Rasa Sentosa, Singapore offers 454 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Children's robes
  • Wardrobe or closet
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Silver Shell Cafe - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Casserole - This restaurant specializes in Moroccan cuisine and serves dinner only. Open daily.

8 Noodles - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Open daily.

Bubble Bar - Onsite bar. Open daily.

Trapizza - This beachfront family restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Please note: when arriving to Sentosa Island by car or taxi guests can present their reservation confirmation details at the main gate to enter the island without an entrance fee.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 100.0 per night.

Pet Policy

  • No pets allowed

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

  • Children stay free
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rasa Resort
  • Rasa Resort Sentosa
  • Rasa Sentosa
  • Rasa Sentosa Resort
  • Sentosa Rasa
  • Sentosa Rasa Resort
  • Shangri-La's Rasa Sentosa
  • Shangri-La's Rasa Sentosa Resort
  • Rasa Hotel Sentosa Island
  • Shangri La Sentosa
  • Shangri-La`s Rasa Sentosa Hotel Sentosa Island
  • Shangri-La's Rasa Sentosa Resort Singapore
  • Shangri-La's Rasa Sentosa Singapore
  • Shangri La's Rasa Sentosa Resort Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.