4.7 out of 5

"Close to everything - nothing was too much trouble:-) " More

By a verified traveller on Sun 14 Aug 2016

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Hotel Description

A luxury stay in the heart of Singapore awaits you at Shangri-La Hotel, Singapore. Within steps you'll find Orchard Road and Lucky Plaza within a 20-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool.

TVs with cable channels are featured in all 747 rooms, and you can enjoy free WiFi, free wired Internet and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like bathrobes, slippers and free toiletries to enhance your stay. Separate bathtubs and showers, coffee/tea makers and free newspapers are also available.

A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterfall, serves Italian cuisine. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, health club and kids' club plus access to aerobics classes. Conference space, a business centre and limo/town car service are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna and a kids' swimming pool. Buffet breakfast is available. There's also the convenience of a free area shuttle.

Within a 20-minute walk of this 5-star Orchard hotel, attractions include Gleneagles Hospital and The Paragon.

Tower Wing, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$322* Per night/room 11 Oct. - 12 Oct.

Horizon Club, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Tower Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Valley Wing, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shangri-La Hotel, Singapore ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shangri-La Hotel, Singapore

Everyone (7) Couples (3) Family (1)
5 out of 5

Awesome family friendly hotel

Close to everything - nothing was too much trouble:-)

Posted by on 14 Aug. 2016

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Comment from Hotel Management

16 Aug. 2016 by Reto Klauser

Dear Valued Guest, Thank you for taking the time to share this positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

5 out of 5
truly wonderful hotel and great experience! I would recommend at stay at the Shangri-la to any one

Posted by on 15 Jul. 2016

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Comment from Hotel Management

18 Jul. 2016 by Reto

Dear Valued Guest, Thank you for taking the time to share this positive review of our hotel. We appreciate your kind compliments and look forward to welcoming you back soon. Best regards, Reto Klauser President and General Manager

4 out of 5

Excellent hotel in great position

Hotel is absolutely beautiful. Rooms are starting to be a little out dated from when we stayed there 8 years ago. The buffet Restuarant needs to employ people that can understand English. Very frustrating when u are dealing with people who do not understand a word your saying. If u dine inside, not so bad. You dine outside, staff different. Dramatically need to improve their service in this area.

Posted by on 31 May 2016

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Comment from Hotel Management

6 Jun. 2016 by Reto Klauser

Dear Valued guest, Thank you for choosing to stay with us once again, we are glad that you had an overall positive stay. We appreciate your feedback about out associates at The Line and have shared your comments with our team who continually strive to create seamless and positive experiences for our guests. Thank you for taking the time to share this review with us and we look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

5 out of 5

Nice hotel close to shopping

Big hotel with lot of facility, comfortable and clean

Posted by on 21 Apr. 2016

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Comment from Hotel Management

13 May 2016 by Reto Klauser

Dear Valued guest, Thank you for your compliments about our hotel facilities and convenient location. We are glad you had an overall positive stay and look forward to welcoming you back again soon. Best regards, Reto Klauser Vice President and General Manager

5 out of 5

Fantastic hotel right next to city

From the moment I got to the checkin counter it was a great experience. Checkin staff escorted me to room. The suite was huge and comfortable. The pool s pleasure. Every time I'm in Singapore now I will return their again

Posted by , from south australia on 26 Jul. 2015

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3 out of 5

Nice hotel but old

Pros: clean nice interior etc
Cons: Taxi stand was the worst I have seen in Singapore.
Location: none, its not in walking distance of anything
Hi The staff are nice the hotel is very clean and nice to but its old, and you always had to wait for taxis, I almost misted my flight, but depends on what you are going to do, but more a resort hotel thanactual hotel Thanks Ken

Posted by on 9 Jun. 2015

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5 out of 5
Pros: 9.5out of 10
Location: Perfect
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

Posted by , from Australia on 12 Sep. 2014

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5 out of 5

Posted by , from Australia - VIC - Melbourne on 5 Aug. 2014

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5 out of 5
Pros: Helpfulness of the staff
Cons: Nothing at all
Location: Perfect
Facilities: Outstanding; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate; Staff automatically offered a late check out

Posted by , from Australia - WA - Perth on 27 Jul. 2014

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5 out of 5
Pros: Club facilities, food presentation, staff.
Cons: Nil
Location: Perfect
Facilities: State of the art; Value: Affordable; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - QLD - Sunshine Coast on 11 Apr. 2013

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About the Shangri-La Hotel, Singapore

Location 22 Orange Grove Road, Singapore, 258350

Property Features

Shangri-La Hotel, Singapore offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. A kid's pool, a health club, and a sauna are also featured at the luxury Shangri-La Hotel, Singapore. This 5-star Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Singapore (SIN-Changi) (23.4 km / 14.5 mi)
  • Property shuttles: Free area shuttle and shopping centre shuttle
  • Parking:

Room Amenities

Shangri-La Hotel, Singapore offers 747 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Waterfall – Overlooking the garden, this restaurant specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM. For details, please contact the property using the number provided on the booking confirmation email.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 43 for adults and SGD 21.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shangri-La
  • Hotel Shangri-La Singapore
  • Hotel Singapore Shangri-La
  • Shangri-La Hotel Singapore
  • Shangri-La Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel
  • Shangri La Hotel Singapore
  • Shangri La Singapore
  • Shangri La Hotel, Singapore
  • Shangri-La Hotel, Singapore Hotel
  • Shangri-La Hotel, Singapore Singapore
  • Shangri-La Hotel, Singapore Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.