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Hotel Description

A family-friendly stay in the heart of Singapore awaits you at Shangri-La Singapore. You'll be 1.7 km (1 mi) from Singapore Botanic Gardens and 1.9 km (1.2 mi) from Orchard Road. Highlights at this hotel include 3 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include hot stone massages, Swedish massages, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Waterfall, serves Italian cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and kids' club plus access to fitness classes. Meeting rooms, conference space, and a business center are among the business amenities offered. Plus you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this Tanglin hotel include Marina Bay Sands Skypark and Marina Bay Sands Casino.

Tower Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$365* Per night/room 13 Apr. - 14 Apr.

Garden Wing Deluxe Family Terrace King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Horizon Club, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing Deluxe Family Terrace Twin

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Shangri-La Singapore ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shangri-La Singapore

Everyone (1) Family (1)
5 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by tane picken

Dear Guest, Thank you for taking the time to write your review. I'm glad you've enjoyed our signature Asian hospitality during your recent stay with us. We look forward to welcoming you back with us again soon, for yet another wonderful experience! Warm regards, Tane Picken General Manager

3 out of 5
Staff were inefficient at their jobs & constant requests needed to be made to reception for basic services.

Posted by on 7 Dec. 2019

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About the Shangri-La Singapore (SG Clean)

Location 22 Orange Grove Road, Singapore, 258350

Property Features

Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the family-friendly Shangri-La Singapore. Self parking is free. This Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Shangri-La Cares (Shangri-La)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately SGD 43 for adults and SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shangri-La
  • Hotel Shangri-La Singapore
  • Hotel Singapore Shangri-La
  • Shangri-La Hotel Singapore
  • Shangri-La Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel
  • Shangri La Hotel Singapore
  • Shangri La Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.