Shangri-La Singapore

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Shangri-La Singapore

3 restaurants, Italian cuisine
Premium bedding, down duvets, minibar, in-room safe
Family Suite (Themed) | View from room
Exterior
Tower Wing, Grand Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Bar
The current price is AU$488
includes taxes & fees
11 July - 12 July

Explore the area

Map
22 Orange Grove Road, Singapore, 258350
  • ION Orchard
    ‪12 min walk‬
  • Singapore Botanic Gardens
    ‪14 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

Garden Wing Deluxe Family Terrace Twin

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room, 1 King Bed (Tower Wing Deluxe)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Single Beds (Deluxe)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite (Valley Wing Shangri-La)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 348 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Family Room, 1 King Bed (Garden Wing Deluxe)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Family Suite (Themed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 72 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Horizon Club, Junior Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Wing, Premier Suite, Balcony

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 137 sq m
  • Sleeps 3
  • 1 King Bed

Garden Wing 1 Bedroom Suite, Club Access

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Garden Wing, Suite, 2 Single Beds

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 2 Single Beds

Double Room Single Use

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 238 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Tower Wing, Grand Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 250 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Valley Wing 1 Bed)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

Valley Wing, Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

Tower Wing, Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Horizon Club, Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room (Garden Wing, City)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room (Garden Wing, Pool)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Tower Wing 1 Bedroom Suite, Club Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Garden Wing, City)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Garden Wing, Pool)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Valley Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Tower Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Horizon Club, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Horizon Club, Business Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Shangri-La Singapore. You'll be 1.9 km (1.2 mi) from Orchard Road and 3.6 km (2.3 mi) from Bugis Street Shopping District. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Waterfall, serves Italian cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and kids' club plus access to aerobics classes. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 5-property class Tanglin hotel include Marina Bay Sands Casino and Gardens by the Bay.

What's nearby

  • ION Orchard - 12 min walk - 1.0 km
  • Singapore Botanic Gardens - 14 min walk - 1.2 km
  • Orchard Road - 2 min drive - 1.9 km
  • Bugis Street Shopping District - 4 min drive - 3.4 km
  • Mustafa Centre - 4 min drive - 3.8 km

Getting around

  • Orchard Station - 14 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Hua Ting Restaurant - ‬7 min walk
  • ‪Winestone - ‬10 min walk
  • ‪Shang Palace - ‬1 min walk
  • ‪Fudebar - ‬10 min walk
  • ‪Curry Gardenn - ‬10 min walk

About this property

Shangri-La Singapore

Luxury hotel with 3 restaurants and 2 outdoor pools
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the luxury Shangri-La Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Malay, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code when using the Valley Wing facilities. Pyjamas, dressing gowns, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 43 for adults and from SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Frequently asked questions

What is the cancellation policy at Shangri-La Singapore?

Shangri-La Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Singapore?

As of 18 June 2025, prices found for a 1-night stay for 2 adults at Shangri-La Singapore on 11 July 2025 start from AU$487.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Singapore?

Yep, Shangri-La Singapore has a free self car park.

Are there any beaches close to Shangri-La Singapore?

The closest beach to Shangri-La Singapore is Siloso Beach (6.4 km).

Is there a spa on site at Shangri-La Singapore?

Yep, there is an onsite spa at Shangri-La Singapore. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Shangri-La Singapore have a pool?

Shangri-La Singapore has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Shangri-La Singapore?

Shangri-La Singapore features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Singapore a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Singapore.

Is Shangri-La Singapore family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Shangri-La Singapore is a hit with families.

Does Shangri-La Singapore serve breakfast?

Sure does, full brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Shangri-La Singapore?

No, Shangri-La Singapore does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Singapore?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Singapore?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Shangri-La Singapore?

No, pets are not allowed.

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1000 reviews
Rating 8 - Good. 165 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisamarie

Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Wendy

Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
a very beautiful property and the staff were excellent. Would definitely stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent! Loved the location, bakery shop, hotel restaurant and pool area!
Stayed 4 nights in Feb 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It’s close to dinning and shopping, and its walkable
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel, lovely rooms, great pool area. Service was excellent. Close to the centre of Singapore.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohamed, San Diego

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Mar 2025

8/10 Good

kristine gaikai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ofer

Stayed 1 night in Mar 2025

10/10 Excellent

oleg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over in Singapore

This hotel makes a great break in long haul flights from the uk wherever you are flying into. Stay for one night or more, choice of restaurants, great gardens and swimming pool. Looks to cater well for families with dedicated children’s facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

dominic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shanghai-La hotel is beautifully maintained and the service is exceptional.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Senay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

SEAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Absolutely perfect
Stayed 6 nights in Feb 2025

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Shangri-La is one of those older, very large hotels that are doubtless very expensive to maintain and easy to neglect. The good news is that in the main it works well. The lobby is very smart, it has a great pool area and we enjoyed the gym. The rooms are spacious if in need of a little updating. We are at the Waterfall restaurant on site where the food and service were pretty average unfortunately. Overall a good experience if a little expensive.
Stayed 1 night in Feb 2025

10/10 Excellent

Mercelita, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated
Stayed 3 nights in Feb 2025

10/10 Excellent

Jie

Stayed 4 nights in Feb 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Milagros, OXFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going to the shangri-la for over 20 years and each experience is flawless and somewhat unique food and service. A great staff is super friendly and helpful.
Stayed 4 nights in Jan 2025