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"Great location, right in the centre of resorts world. Literally just a few minutes walk from key attractions like universal studios, the waterpark, Aq
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Deluxe Room (Free Attraction Tickets for 2 Adults)
Bed Count1 King BedMaximum Occupancy
2 Max
Deluxe Room (Double or Twin)
Bed Count1 King BedMaximum Occupancy
3 Max
Hotel Description
A luxury stay in Singapore awaits you at Resorts World Sentosa - Hard Rock Hotel. Within steps you'll find Adventure Cove Waterpark and S.E.A. Aquarium within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.
LCD TVs with digital channels are featured in all 364 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. 24-hour room service, safes, and hair dryers are also available.
The restaurant, Sessions, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center and kids' swimming pool. Business amenities include conference space and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7:30 AM and 10:30 AM.
Within a 15-minute walk of this 5-star Singapore hotel, attractions include Universal Studios Singapore™ and Madame Tussauds.
Resorts World Sentosa - Hard Rock Hotel ratings based on 116 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Resorts World Sentosa - Hard Rock Hotel
Everyone (27)Couples (33)Family (54)
4 out of 5
Great location, right in the centre of resorts world. Literally just a few minutes walk from key attractions like universal studios, the waterpark, Aqurium and Sentosa cable car mongst numerous other. Plenty of food options as well all within the same plaza district. Swimming pool is very large and ideal for families with small children.
Posted by Chris.H, from Sydney Australia on 22 Feb. 2020
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Comment from Hotel Management
23 Feb. 2020
by Hard Rock Hotel Singapore Management Team
Thank you for the incredible review!
We are thrilled to hear that you had an amazing experience!
We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa.
5 out of 5
The hotel staff are the best and so close to all the things to do the pool was a great place to cool off in the middle of the day
Posted by a verified traveller on 29 Dec. 2019
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Comment from Hotel Management
3 Feb. 2020
by Hard Rock Hotel Singapore Management Team
Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan.
We are thrilled that you have rated us an incredible five-star review and that you lived-through the Rock Star experience!
We look forward to welcome you back again the next time your travels bring you to Resorts World Sentosa.
5 out of 5
Posted by a verified traveller on 22 Jul. 2019
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Comment from Hotel Management
18 Aug. 2019
by Jayson
Dear Guest
Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating
I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future
Love all, Serve all
Jayson Diaz Estacio
Guest Experience & VIBE Manager
5 out of 5
Hard rock hotel is in prime location. Close to theme parks and eateries. Amazing huge pool area. Staff are super friendly and helpful.
Posted by Luke, from Perth on 21 Jul. 2019
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Comment from Hotel Management
18 Aug. 2019
by Jayson
Dear Luke
Thank you for the privilege of hosting you during your most recent trip to Singapore.
I note on your insights and will share your comments to the team.
I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future
Love all, Serve all
Jayson Diaz Estacio
Guest Experience & VIBE Manager
4 out of 5
This is our 2nd time staying here. We absolutely love the pool area for kids and the hotel’s proximity to the main gateway of Sentosa Island is unbeatable! We choose to stay here because of this reason.
The rooms are on the larger side but are in serious need of maintenance. The bathroom in particularly needs some work. The lighting in the rooms is terrible . The lights could easily be swapped out for a white LED to provide actual light and not a yellow glow, mainly in the bathroom where it would be good to see what you are doing. But assuming they are keeping the light dim to hide the maintenance required.
Overall it is a great hotel and we will stay here again.
Posted by Alana, from Perth on 6 Jul. 2018
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Comment from Hotel Management
8 Jul. 2018
by Jayson
Dear Alana
Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review.
We look forward to welcoming you and your friends back in the future.
Take time to be kind,
Jayson Diaz Estacio
Guest Experience Manager
3 out of 5
This hotel is really designed for the Asian clients and not for larger built Aussies. Double beds are a no no for a 6'3" male. The deluxe rooms have 2 X double beds, unless you upgrade to a Suite at an extra (big) cost. Jayson did sort us out and we worked a deal. The shower wasn't draining well, cause it was full of hair = YUK! For a lesser cost, stay at Marina Bay Sands and commute if your want good beds and good size room & amenities.
Posted by Mick, from Melbourne on 28 May 2018
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Comment from Hotel Management
8 Jul. 2018
by Jayson
Dear Mick,
Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review.
We look forward to welcoming you and your friends back in the future.
Take time to be kind,
Jayson Diaz Estacio
Guest Experience Manager
4 out of 5
Great hotel, great location
Music was very loud in the pool & the queen bed was not queen... double at the most. But otherwise we had a great stay!
Posted by Bec, from Perth, Australia on 15 May 2018
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Comment from Hotel Management
8 Jul. 2018
by Jayson
Dear Bec,
Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review.
We look forward to welcoming you and your friends back in the future.
Take time to be kind,
Jayson Diaz Estacio
Guest Experience Manager
2 out of 5
Never Again
Pros:Nothing
Cons:Everything, clean the rooms properly for starters and employ staff that want to be there.
Location:Universal studios
A very disappointing introduction with the hotel reception start, a pattern that remained throughout our stay. Hotel receptionist was very rude and unwelcoming. "Passport" was the first word out of her mouth.
The whole hotel smelt like a urinal.soap. Very strange smell to retiterate! Our room was dirty and bathroom had grime and dirty tiles in the shower. If they had given me a few dollars off the price I would have cleaned it to a standard a 5 star hotel should have been.
Staff too busy being "hip and cool" to bother with eye contact!
Mattress soooo hard and lumpy, felt like I was 20 again and staying at a backpackers.
Pool was cool though and bar snacks ok. Reasonably priced drinks for Singapore.
Close to the Universal Studios though.
Would definately not recommend this hotel. I took my daughter to Singapore for her suprise 10th birthday and feel more than a little annoyed that I spent all this money for sub-standard quality.
Never mind, had a great time anyways.
Please take my advise, don't book there.
Fairmont in Singapore on the other spectrum was Fantastic!
Posted by Rachael on 26 Apr. 2018
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Comment from Hotel Management
9 Jul. 2018
by Jayson
Dear Rachael,
Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review.
We regret that your experience did not meet your overall expectations and we note on the key points you have shared.
We will continue to share and review our service levels and we wish to thank you for your insights.
Take time to be kind,
Jayson Diaz Estacio
5 out of 5
Fantastic place, need to come back and stay longer
Posted by a verified traveller on 14 Apr. 2018
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4 out of 5
Very clean hotel, quiet rooms, family friendly.
The room service food was expensive so we never ordered, that was the only downfall but there are plenty of places to eat close by walking distance. Staff very friendly and helpful
Posted by Daniela, from Melbourne, Australia on 3 Apr. 2018
Resorts World Sentosa - Hard Rock Hotel offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. The luxury Resorts World Sentosa - Hard Rock Hotel also features gift shops/newsstands, concierge services, and laundry facilities. Free valet parking is available. This 5-star Singapore hotel is smoke free.
364 guestrooms or units
5 levels
Dining venue
Swim-up bar
Bar or lounge
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Concierge
Gift shop
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free valet parking
Transport
Airport: Changi Airport (SIN) (27.5 km / 17.1 mi)
Parking: Free valet parking
Room Amenities
Resorts World Sentosa - Hard Rock Hotel offers 364 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
In-room dining (24 hours)
LCD television
Digital channels
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.
Sessions - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for SGD 82.93 per day.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
