4.4 out of 5

"This is our 2nd time staying here. We absolutely love the pool area for kids and the hotel’s proximity to the main gateway of Sentosa Island is unbeat ... " More

By a verified traveller on Fri 06 Jul 2018

Enter dates to see availability

Hotel Description

A luxury stay in Singapore awaits you at Resorts World Sentosa - Hard Rock Hotel. Within steps you'll find Adventure Cove Waterpark and Madame Tussauds within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and free valet parking.

LCD TVs with digital channels are featured in all 364 rooms, and you can enjoy free WiFi, coffee/tea makers and free bottled water. Additionally, 24-hour room service, safes and irons/ironing boards are available.

The restaurant, Sessions, is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour fitness centre and kids' swimming pool. Business travellers can take advantage of conference space and a business centre. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available.

Attractions within a 15-minute walk of this 5-star Singapore hotel include Sentosa Luge and Wings of Time.

Deluxe Room (Double or Twin)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$344 per night

Deluxe Room (Double or Twin with Pool View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Free Attraction Tickets for 2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resorts World Sentosa - Hard Rock Hotel ratings based on 112 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Resorts World Sentosa - Hard Rock Hotel

Everyone (26) Couples (33) Family (53)
4 out of 5
This is our 2nd time staying here. We absolutely love the pool area for kids and the hotel’s proximity to the main gateway of Sentosa Island is unbeatable! We choose to stay here because of this reason. The rooms are on the larger side but are in serious need of maintenance. The bathroom in particularly needs some work. The lighting in the rooms is terrible . The lights could easily be swapped out for a white LED to provide actual light and not a yellow glow, mainly in the bathroom where it would be good to see what you are doing. But assuming they are keeping the light dim to hide the maintenance required. Overall it is a great hotel and we will stay here again.

Posted by , from Perth on 6 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

8 Jul. 2018 by Jayson

Dear Alana Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

3 out of 5
This hotel is really designed for the Asian clients and not for larger built Aussies. Double beds are a no no for a 6'3" male. The deluxe rooms have 2 X double beds, unless you upgrade to a Suite at an extra (big) cost. Jayson did sort us out and we worked a deal. The shower wasn't draining well, cause it was full of hair = YUK! For a lesser cost, stay at Marina Bay Sands and commute if your want good beds and good size room & amenities.

Posted by , from Melbourne on 28 May 2018

Was this review helpful to you?
Comment from Hotel Management

8 Jul. 2018 by Jayson

Dear Mick, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

4 out of 5
Great hotel, great location Music was very loud in the pool & the queen bed was not queen... double at the most. But otherwise we had a great stay!

Posted by , from Perth, Australia on 15 May 2018

Was this review helpful to you?
Comment from Hotel Management

8 Jul. 2018 by Jayson

Dear Bec, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

2 out of 5

Never Again

Pros: Nothing
Cons: Everything, clean the rooms properly for starters and employ staff that want to be there.
Location: Universal studios
A very disappointing introduction with the hotel reception start, a pattern that remained throughout our stay. Hotel receptionist was very rude and unwelcoming. "Passport" was the first word out of her mouth. The whole hotel smelt like a urinal.soap. Very strange smell to retiterate! Our room was dirty and bathroom had grime and dirty tiles in the shower. If they had given me a few dollars off the price I would have cleaned it to a standard a 5 star hotel should have been. Staff too busy being "hip and cool" to bother with eye contact! Mattress soooo hard and lumpy, felt like I was 20 again and staying at a backpackers. Pool was cool though and bar snacks ok. Reasonably priced drinks for Singapore. Close to the Universal Studios though. Would definately not recommend this hotel. I took my daughter to Singapore for her suprise 10th birthday and feel more than a little annoyed that I spent all this money for sub-standard quality. Never mind, had a great time anyways. Please take my advise, don't book there. Fairmont in Singapore on the other spectrum was Fantastic!

Posted by on 26 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Jul. 2018 by Jayson

Dear Rachael, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio

5 out of 5
Fantastic place, need to come back and stay longer

Posted by on 14 Apr. 2018

Was this review helpful to you?
4 out of 5
Very clean hotel, quiet rooms, family friendly. The room service food was expensive so we never ordered, that was the only downfall but there are plenty of places to eat close by walking distance. Staff very friendly and helpful

Posted by , from Melbourne, Australia on 3 Apr. 2018

Was this review helpful to you?
5 out of 5
Fantastic hotel! Close proximity to attractions & shops. Great outdoor pools

Posted by , from Melbourne, Australia on 21 Mar. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Jul. 2018 by Jayson

Dear Olivia Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

5 out of 5

Very nice

Pros: all the facilities were great, especially the pools
Cons: n/a
Beautiful and safe feeling country, would travel there again. Hotel was lovely and very accommodating. had a real fun and enjoyable time.

Posted by on 24 Oct. 2017

Was this review helpful to you?
3 out of 5

Nice Hotel

Nice hotel and staff were really friendly. Check in took a little while longer than most hotels. I really would not rate this hotel as a 5 star hotel compared hotels like the Hilton or shangri la. More a 4 star or 4.5 star hotel at the most. We stayed during the first week of April. Food and drinks are very expensive in this hotel and on the island in general, try vivocity which is a tram ride away for cheaper food options. Pool was great but it's a shame the pool bar closes at 8pm. The hotel provides you with a free tram pass for travel for 3 days, the tram is a great way to get around the island. The room came with a smartphone which you can use when you leave the hotel. It has a lot of information on places to go as well as discount vouchers. It great for tourists and helped me a lot getting around Singapore

Posted by on 23 Apr. 2017

Was this review helpful to you?
Comment from Hotel Management

2 May 2017 by Guest Experience Manager

Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan. We are thrilled that your overall stay met up to your expectations! We look forward to welcoming you back soon! Love all, serve all Jayson Diaz Estacio

5 out of 5

Great Hotel close to everything.

We had the most amazing time. The pool is incredible, the kids loved it. We were impressed with the proximity of so many attractions. Staff were very friendly. Suggest a room with a balcony to dry off your swimmers if you're keen on a swim.

Posted by , from Perth, WA, Australia on 17 Jan. 2017

Was this review helpful to you?
Comment from Hotel Management

22 Feb. 2017 by Guest Experience Manager

Dear Chris Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan. We are thrilled that your overall stay met up to your expectations and we look forward to welcoming you back soon! Rock on! Jayson Diaz Estacio Guest Experience Manager

About the Resorts World Sentosa - Hard Rock Hotel

Location 8 Sentosa Gateway, Singapore, 098139

Property Features

Resorts World Sentosa - Hard Rock Hotel offers its guests an outdoor pool, a 24-hour fitness centre, and a kid's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. The luxury Resorts World Sentosa - Hard Rock Hotel also features gift shops/news stands, concierge services, and dry cleaning/laundry services. Free self parking and valet parking are available. This 5-star Singapore hotel is smoke free.

  • 364 guestrooms or units
  • 5 levels
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Singapore (SIN-Changi) (27.5 km / 17.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Resorts World Sentosa - Hard Rock Hotel offers 364 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sessions – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 82.93 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 45.90 and SGD 51.80 for adults, and SGD 22.95 and SGD 25.90 for children (approximately)
  • Rollaway bed fee: SGD 82.93 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resorts World Sentosa Hard Rock Hotel Singapore
  • Resorts World Sentosa Hard Rock Hotel
  • Resorts World Sentosa Hard Rock Singapore
  • Resorts World Sentosa Hard Rock
  • Hard Rock Hotel, Singapore Hotel Sentosa Island
  • Hard Rock Hotel Singapore Sentosa Island

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.