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4.4 out of 5

"Great location, right in the centre of resorts world. Literally just a few minutes walk from key attractions like universal studios, the waterpark, Aq ... " More

By a verified traveller on Sat 22 Feb 2020

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Deluxe Room (Double or Twin with Pool View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Free Attraction Tickets for 2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (Double or Twin)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

A luxury stay in Singapore awaits you at Resorts World Sentosa - Hard Rock Hotel. Within steps you'll find Adventure Cove Waterpark and S.E.A. Aquarium within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

LCD TVs with digital channels are featured in all 364 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. 24-hour room service, safes, and hair dryers are also available.

The restaurant, Sessions, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center and kids' swimming pool. Business amenities include conference space and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7:30 AM and 10:30 AM.

Within a 15-minute walk of this 5-star Singapore hotel, attractions include Universal Studios Singapore™ and Madame Tussauds.

Resorts World Sentosa - Hard Rock Hotel ratings based on 116 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Resorts World Sentosa - Hard Rock Hotel

Everyone (27) Couples (33) Family (54)
4 out of 5
Great location, right in the centre of resorts world. Literally just a few minutes walk from key attractions like universal studios, the waterpark, Aqurium and Sentosa cable car mongst numerous other. Plenty of food options as well all within the same plaza district. Swimming pool is very large and ideal for families with small children.

Posted by , from Sydney Australia on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Hard Rock Hotel Singapore Management Team

Thank you for the incredible review! We are thrilled to hear that you had an amazing experience! We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa.

5 out of 5
The hotel staff are the best and so close to all the things to do the pool was a great place to cool off in the middle of the day

Posted by on 29 Dec. 2019

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Comment from Hotel Management

3 Feb. 2020 by Hard Rock Hotel Singapore Management Team

Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan. We are thrilled that you have rated us an incredible five-star review and that you lived-through the Rock Star experience! We look forward to welcome you back again the next time your travels bring you to Resorts World Sentosa.

5 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

18 Aug. 2019 by Jayson

Dear Guest Thank you for the privilege of hosting you during your most recent trip to Singapore and for your valuable rating I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

5 out of 5
Hard rock hotel is in prime location. Close to theme parks and eateries. Amazing huge pool area. Staff are super friendly and helpful.

Posted by , from Perth on 21 Jul. 2019

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Comment from Hotel Management

18 Aug. 2019 by Jayson

Dear Luke Thank you for the privilege of hosting you during your most recent trip to Singapore. I note on your insights and will share your comments to the team. I look forward to welcoming you and your loved one back to Hard Rock Hotel in the not so distant future Love all, Serve all Jayson Diaz Estacio Guest Experience & VIBE Manager

4 out of 5
This is our 2nd time staying here. We absolutely love the pool area for kids and the hotel’s proximity to the main gateway of Sentosa Island is unbeatable! We choose to stay here because of this reason. The rooms are on the larger side but are in serious need of maintenance. The bathroom in particularly needs some work. The lighting in the rooms is terrible . The lights could easily be swapped out for a white LED to provide actual light and not a yellow glow, mainly in the bathroom where it would be good to see what you are doing. But assuming they are keeping the light dim to hide the maintenance required. Overall it is a great hotel and we will stay here again.

Posted by , from Perth on 6 Jul. 2018

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Comment from Hotel Management

8 Jul. 2018 by Jayson

Dear Alana Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

3 out of 5
This hotel is really designed for the Asian clients and not for larger built Aussies. Double beds are a no no for a 6'3" male. The deluxe rooms have 2 X double beds, unless you upgrade to a Suite at an extra (big) cost. Jayson did sort us out and we worked a deal. The shower wasn't draining well, cause it was full of hair = YUK! For a lesser cost, stay at Marina Bay Sands and commute if your want good beds and good size room & amenities.

Posted by , from Melbourne on 28 May 2018

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Comment from Hotel Management

8 Jul. 2018 by Jayson

Dear Mick, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

4 out of 5
Great hotel, great location Music was very loud in the pool & the queen bed was not queen... double at the most. But otherwise we had a great stay!

Posted by , from Perth, Australia on 15 May 2018

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Comment from Hotel Management

8 Jul. 2018 by Jayson

Dear Bec, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We look forward to welcoming you and your friends back in the future. Take time to be kind, Jayson Diaz Estacio Guest Experience Manager

2 out of 5

Never Again

Pros: Nothing
Cons: Everything, clean the rooms properly for starters and employ staff that want to be there.
Location: Universal studios
A very disappointing introduction with the hotel reception start, a pattern that remained throughout our stay. Hotel receptionist was very rude and unwelcoming. "Passport" was the first word out of her mouth. The whole hotel smelt like a urinal.soap. Very strange smell to retiterate! Our room was dirty and bathroom had grime and dirty tiles in the shower. If they had given me a few dollars off the price I would have cleaned it to a standard a 5 star hotel should have been. Staff too busy being "hip and cool" to bother with eye contact! Mattress soooo hard and lumpy, felt like I was 20 again and staying at a backpackers. Pool was cool though and bar snacks ok. Reasonably priced drinks for Singapore. Close to the Universal Studios though. Would definately not recommend this hotel. I took my daughter to Singapore for her suprise 10th birthday and feel more than a little annoyed that I spent all this money for sub-standard quality. Never mind, had a great time anyways. Please take my advise, don't book there. Fairmont in Singapore on the other spectrum was Fantastic!

Posted by on 26 Apr. 2018

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Comment from Hotel Management

9 Jul. 2018 by Jayson

Dear Rachael, Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review. We regret that your experience did not meet your overall expectations and we note on the key points you have shared. We will continue to share and review our service levels and we wish to thank you for your insights. Take time to be kind, Jayson Diaz Estacio

5 out of 5
Fantastic place, need to come back and stay longer

Posted by on 14 Apr. 2018

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4 out of 5
Very clean hotel, quiet rooms, family friendly. The room service food was expensive so we never ordered, that was the only downfall but there are plenty of places to eat close by walking distance. Staff very friendly and helpful

Posted by , from Melbourne, Australia on 3 Apr. 2018

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About the Resorts World Sentosa - Hard Rock Hotel

Location 8 Sentosa Gateway, Singapore, 098139

Property Features

Resorts World Sentosa - Hard Rock Hotel offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. The luxury Resorts World Sentosa - Hard Rock Hotel also features gift shops/newsstands, concierge services, and laundry facilities. Free valet parking is available. This 5-star Singapore hotel is smoke free.

  • 364 guestrooms or units
  • 5 levels
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Changi Airport (SIN) (27.5 km / 17.1 mi)
  • Parking: Free valet parking

Room Amenities

Resorts World Sentosa - Hard Rock Hotel offers 364 accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Sessions - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 82.93 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 45.90 and SGD 51.80 for adults, SGD 22.95 and SGD 25.90 for children (approximately)
  • Rollaway bed fee: SGD 82.93 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Rws
  • Rws Hard Rock Hotel
  • Resorts World Sentosa Hard Rock Hotel Singapore
  • Resorts World Sentosa Hard Rock Hotel
  • Resorts World Sentosa Hard Rock Singapore
  • Resorts World Sentosa Hard Rock
  • Hard Rock Hotel, Singapore Hotel Sentosa Island
  • Hard Rock Hotel Singapore Sentosa Island
  • Rws Hard Rock Hotel Singapore
  • Resorts World Sentosa - Hard Rock Hotel Hotel
  • Resorts World Sentosa - Hard Rock Hotel Singapore
  • Resorts World Sentosa - Hard Rock Hotel Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.