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4.3 out of 5

"It was excellent fun for the kids and the adults as there was food and entertainment very close " More

By a verified traveller on Sun 07 Jul 2019

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Hotel Description

A luxury stay in Singapore awaits you at Resorts World Sentosa - Festive Hotel. Within steps you'll find Adventure Cove Waterpark and S.E.A. Aquarium within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free valet parking.

You can enjoy LCD TVs with satellite channels, and all 447 rooms feature free WiFi, free bottled water, and safes. 24-hour room service, hair dryers, and phones are also available.

The restaurant, Fratelli, is open for breakfast, lunch, and dinner. Enjoy the fitness center and kids' swimming pool. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning full breakfast is served between 7:30 AM and 10:30 AM.

Attractions within a 15-minute walk of this 5-star Singapore hotel include Universal Studios Singapore and Madame Tussauds.

Deluxe Family King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Family Room (Free Attraction Tickets for 2 Adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Resorts World Sentosa - Festive Hotel ratings based on 201 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Resorts World Sentosa - Festive Hotel

Everyone (25) Couples (16) Family (159)
2 out of 5
This was our second stay there this year and I have to say the staff were NO WHERE near as friendly or pleasant! When we checked in they were aware it was our anniversary in a couple of days and mentioned they were doing something for it but nothing! We requested a king and single or two twin beds but was first checked into a room with 2 x singles - we were moved and it was explained they didn’t have twin rooms (twin double beds) but nothing was mentioned prior. The staff were average at best! Even upon checkout no one asked how the stay was or said they hope to see us again or even farewelled us. Having worked in hotels and hospitality my whole life I was really disappointed! Not sure if we would recommend or stay again after this visit 😟

Posted by on 4 Nov. 2019

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2 out of 5

Posted by on 14 Jul. 2019

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4 out of 5

Posted by on 10 Jul. 2019

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4 out of 5
It was excellent fun for the kids and the adults as there was food and entertainment very close

Posted by on 7 Jul. 2019

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4 out of 5
Good hotel- good room for a small family- close to everything on Sentosa

Posted by , from Aus on 18 Jul. 2018

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3 out of 5

Not bad, but expensive for what you get.

Pros: Very central to all Sentosa Island attractions.
Cons: Room size? Free breakfast?
Location: Lots of attractions for kids, but all very expensive.
Not a bad hotel, but the rooms were very small for the money. All of Sentosa island is very expensive and you feel like you are getting nickel and dimed everywhere. The only food options around cater to the Chinese travellers or terrible low quality fast food.

Posted by , from Byron Bay on 13 Oct. 2017

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4 out of 5

Good choice for access to Universal Studios

Pros: Complimentary hand phone in the room was a very pleasant surprise. Really useful for navigating around.
Cons: Very limited food facilities in Festive but breakfast in the adjacent Michael was good. Decor starting to get a little tired but acceptable.
Pleasant hotel. Our room slept two adults and two kids (7 and 9) comfortably.

Posted by , from Sydney, Australia on 6 Oct. 2017

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5 out of 5

Feast of Festivities at the Festive Hotel

Pros: Fantastic location, family friendly room with a cool bunk bed and good amenities.
Cons: I did find a few old slippers under the bed so maybe just a better attention to detail when the rooms are cleaned but overall a positive experience.
Location: Lots of places to eat and play a stones throw from the Festives reception including transport to the mainland. The Casino is dangerously close :)
Resort World has a whole heap of good stuff to offer if your looking for a fun and exciting stay in Singapore although it might not show you the real Singapore. The Festive Hotel is well located and has easy access to all that Sentosa has to offer.

Posted by , from Sydney on 2 May 2017

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5 out of 5

New room, lovely loft bed

My son rated this hotel as 30 stars because it has loft bed, a sofa bed, 4 slippers, free milo drink, private balcony, 2 free 24 hrs wifi access, 6 attraction tickets, etc. Our room is very new so it's extra surprise.

Posted by , from australia on 6 Dec. 2016

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4 out of 5
Pros: Access to hard rock hotel pool
Cons: Not enough seating in lobby, steps to child's loft bed need better cleaning.
Location: Australia
Special mention to concierge zain - very friendly and efficient service.

Posted by , from Australia - QLD - Gold Coast on 11 Jan. 2015

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About the Resorts World Sentosa - Festive Hotel

Location 8 Sentosa Gateway, Resorts World Sentosa, Singapore, 098269

Property Features

There's a restaurant on site. Public spaces have free WiFi. Resorts World Sentosa - Festive Hotel offers its guests an outdoor pool, a fitness center, and a children's pool. The luxury Resorts World Sentosa - Festive Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 447 guestrooms or units
  • 8 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Changi Airport (SIN) (27.5 km / 17.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Resorts World Sentosa - Festive Hotel offers 447 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.

Resorts World Sentosa - Festive Hotel has a restaurant on site.

Fratelli - This restaurant serves breakfast, lunch, and dinner. Open select days.

Sessions - This restaurant serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 82.39 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 45.90 and SGD 51.80 for adults, SGD 22.95 and SGD 25.90 for children (approximately)
  • Rollaway bed fee: SGD 82.39 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resorts World Sentosa Festive Hotel Singapore
  • Resorts World Sentosa Festive Hotel
  • Resorts World Sentosa Festive Singapore
  • Resorts World Sentosa Festive
  • Festive Hotel Singapore
  • Festive Singapore
  • Festive Hotel
  • Resorts World Sentosa Festive
  • Resorts World Sentosa - Festive Hotel Hotel
  • Resorts World Sentosa - Festive Hotel Singapore
  • Resorts World Sentosa - Festive Hotel Hotel Singapore

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.