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4.6 out of 5

"Location great close to shops restaurants and mrt Didn’t like traffic noise at night Hotel staff lovely " More

By a verified traveller on Tue 02 Jul 2019

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Hotel Description

Regency House places you in the center of Singapore, steps from Tan Yeok Nee House and within a short 5-minute stroll of Plaza Singapura. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and washers/dryers.

You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a living room, and a DVD player. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Free local calls, a safe, and a hair dryer are also available. Limited housekeeping is available.

Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Orchard aparthotel include Park Mall and Centrepoint.

Suite, 2 Bedrooms (Breakfast on weekdays only except P.H)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 3 Bedrooms (Breakfast on weekdays only except P.H)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Studio, 1 King Bed (Breakfast on weekdays only except P.H)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regency House ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Regency House

Everyone (5) Family (6)
4 out of 5
Location great close to shops restaurants and mrt Didn’t like traffic noise at night Hotel staff lovely

Posted by on 2 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by RH

Dear valued guest, Thank you for your review on Regency House, we appreciate all your feedback from your experience. We are glad that your overall stay with us has been pleasant one. We have also taken note about your comment on the traffic noise which we are progressively making improvement on that. We look forward to welcome you back for another pleasant stay with us. Best regards Freda Lew Residence Manager

5 out of 5
Close to MRT and shopping malls/food courts Helpful staff, very friendly

Posted by on 2 Jul. 2019

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Comment from Hotel Management

3 Jul. 2019 by RH

Dear valued guest, Thank you for letting us know how much you enjoyed your recent stay at Regency House. It is good to know that our convenient location and friendly service have make your stay a pleasant one. We certainly hope that this was the first of many visits to Singapore and we look forward to welcoming you back in the future. Best regards Freda Lew Residence Manager

5 out of 5

Posted by on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by RH

Dear valued guest, Thank you for taking the time to share with us on your stay experience in regency House. It is our pleasure to be of service to you and we look forward to welcome you to stay with us again on your next visit to Singapore. Best regards Freda Lew Residence Manager

5 out of 5
Great location with a short walk to Orchard Rd shopping, two MRT stations. Good size units - we had a two bed & two bath with nice size lounge/dining and separate kitchen and it was quite even though on a busy road. Customer service is excellent from all areas (House keeping, Front Desk & security), rooftop pool is wonderful and it all combines for a great stay in the heart of Orchard Rd.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by RH

Dear valued guest, We are delighted to note of your review of your stay experience with us. Thank you for your kind compliments and have shared with our team members as it will be a great motivation for them to continuously strive for exemplary hospitality. We look forward to welcoming you back for another remarkable Regency House experience. Best regards Residence Manager Freda Lew

4 out of 5

Comfortable Stay

Pros: Spacious and comfortable
We had a comfortable stay. It would have been nice to have breakfast 7 days not just 5 days.

Posted by on 6 Aug. 2018

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5 out of 5

Perfect Family Apartment

We recently stayed at Regency House. We had a two bedroom apartment that provided space for the family (including teenagers). The apartment was ready early and included a welcome pack. Kids enjoyed the large pool which we had mainly to ourselves and the included breakfast room was adequate for a big breakfast before heading out for the day. Located one street back from Orchard Road, the location was perfect with two MRT stations close by that provided access to three different MRT lines. Supermarkets close by.

Posted by on 12 Jul. 2018

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5 out of 5
Fantastic location, close to Orchard Rd and train station. Facility was high class, very clean and staff were very friendly, helpful and professional.

Posted by on 8 Jul. 2018

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Comment from Hotel Management

16 Jul. 2018 by RH

Dear valued guest, It is such a pleasure to read that you had a wonderful experience with us at Regency House. Thank you for all your positive feedback on our facilities, and the professional service which made your stay so memorable. We certainly hope to welcome you back in the near future. Best regards Freda Lew Residence Manager

5 out of 5
Fantastic staff, could not recommend them high enough. From the moment we arrived til the day we left, we were treated like royalty. Would recommend to everyone.

Posted by , from Gold Coast, Australia on 2 Apr. 2018

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Comment from Hotel Management

3 Apr. 2018 by RH

Dear Dawn, Thank you very much for your recommendation on Regency House. It is extremely motivating for our team to learn that we have met your expectation. We look forward to welcome you back to stay with us again on your next visit to Singapore. Best regards Freda Lew Residence Manager

3 out of 5

Regency serviced apartments

It was a great location on Penang road, pool was nice and the room was good. Unfortunately it was very noisy, lots of door slamming early rises. Obviously they are apartments and people live there permanently. The walls must be paper thin because most of the time I'm deaf as my kids constantly tell me. If you have young children it would work as most of the time you get up early. On that note the staff are very nice and welcoming.'

Posted by , from s on 23 Jan. 2017

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Comment from Hotel Management

6 Feb. 2017 by +

Dear Sir/Madam, Thank you for taking the time to write us a feedback and share with us your experience with us. We hope to welcome you and your family to stay with us again. Regards Freda Lew Residence Manager

5 out of 5

Hotel close to all transport and shopping needs

Pros: Great staff and complimentary continental breakfast
Cons: Toilet facilities in rooms yet to be refurbished
Location: Walking distance (5 min) to main railway station connected to all of lines to travel through out Singapore island. 5 mins to Orchard Road
Great place to stay central to major bus routes and main train station. Comfortable rooms and great staff. Toilet section needs refurbishment in older rooms and attended too in new refurbished rooms. On Penang road one short block from Orchard road the main shopping fare. Will stay there next visit.

Posted by , from Yeppoon, Qld on 14 Jan. 2016

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Property Features

Regency House offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and laundry facilities are also featured at Regency House. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Singapore aparthotel.

  • 88 guestrooms or units
  • 10 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Dhoby Ghaut Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Regency House offers 88 air-conditioned accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms. LED televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Washer and dryer
  • Living room
  • LED television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN) or guests entering Singapore under the Air Travel Pass (ATP), Reciprocal Green Lane (RGL), or the Vaccinated Travel Lane (VTL) schemes.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: SGD 17 per pet, per day
  • Weight limit: 44 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

The weekday continental breakfast is not served on public holidays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • No cots (infant beds) available
  • No lifts
  • One child stays free
  • Staffed front desk
  • Car not required
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 70 per vehicle (one way)
  • Pet fee: SGD 17 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency House Apartment Singapore
  • Regency House Singapore
  • Regency House By Far East Hospitality Singapore
  • Regency Hotel Singapore
  • Regency House By Far East Hospitality Singapore
  • Regency House Hotel Singapore
  • Regency Hotel Singapore
  • Regency House Singapore
  • Regency House Aparthotel
  • Regency House Aparthotel Singapore

You should know

  • Regency House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.