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4.8 out of 5

"Guests are treated like royalty. The staff is very professional, welcoming and helpful " More

By a verified traveller on Fri 25 Oct 2019

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Hotel Description

A luxury stay in the heart of Singapore awaits you at Raffles Singapore, a recipient of the prestigious Conde Nast Hot List award in 2020. Within steps you'll find Suntec Convention & Exhibition Center and Raffles City within a short 5-minute stroll. Highlights at this family-friendly hotel include 7 restaurants, 2 bars/lounges, and a full-service spa.

All 115 soundproofed rooms feature TVs with satellite channels, and you can enjoy free WiFi, living rooms, and separate bathtubs and showers. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Coffee/tea makers, free newspapers, and free bottled water are also available.

A day of pampering at Raffles Spa can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. The fine-dining restaurant, La Dame de Pic, serves French cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. Business amenities include a conference center, a 24-hour business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 10-minute walk of this 5-star Singapore hotel include Marina Square and Singapore City Hall.

Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$774* Per night/room 29 Sep. - 30 Sep.

Room, 2 Bedrooms (Residence)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds (Personality)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite, 1 King Bed (Palm Court)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Promenade Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Raffles Singapore ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Raffles Singapore

Everyone (10) Couples (7)
5 out of 5
Guests are treated like royalty. The staff is very professional, welcoming and helpful

Posted by on 25 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Raffles Hotel Singapore

Thank you for your wonderful feedback! I am pleased that you have enjoyed your stay with Raffles Singapore. We look forward to welcoming you back with us soon.

4 out of 5

Raffles under renovation

Did not know the hotel was under renovation prior to arrival. This detracted from the experience as many of the facilities were not available. Having said the my room was not unduly affected by renovation noise. Room was Personality room named after Radyard Kipling and was so theamed. While a little tired was clean and comfortable. Staff were very friendly and helpful. Spoke to you by name. Very nice. Would stay again. Hope the renovation does cause the hotel to lose its old world charm

Posted by , from Australia on 15 Nov. 2017

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5 out of 5

Raffles is the best

Pros: Excellent customer service, excellent food, couldn't fault a thing. They made our stay very memorable
Cons: everything was great nothing to fault or dislike
Location: SunTec shopping centre

Posted by , from Australia on 25 Oct. 2016

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Comment from Hotel Management

18 Nov. 2016 by Simon H

Dear Paula, Thank you for your splendid review. I am extremely delighted to know that you have chosen to stay with us, and that you had a fantastic stay, from the excellent service that our staff provided to the good food by our talented chefs. At Raffles, the comfort and satisfaction of our guests is of utmost importance, hence it heartens me to know that the service rendered by our staff has met your expectations. I will be sure to share your feedback with my team at Raffles, and that we hope to welcome you back with us soon for a return stay!

4 out of 5

Olden times

Pros: Personal service.
Cons: Need a renovation
Location: Only there to see old relatives and not for sightseeing.
Been to Singapore every year so thought must try Raffles Hotel. However the TV is old and there should be another TV set to watch whilst sitting on the couch or eating at the table. Been to current modern ones so preserving the old is good but certain gadgets do need current upgrades.

Posted by , from Australia on 17 Jul. 2016

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Comment from Hotel Management

22 Jul. 2016 by Simon Hirst

Thank you for taking the time to write this review and share your honest feedback with us. I will be sure to share your feedback with my colleagues to see how we can improve to provide a better experience for our esteemed guests. We hope to welcome you back with us soon.

5 out of 5

above all expectations

Pros: everything
Cons: nothing
Location: unfortunately the hotel is surrounded by highrise, but the hotel is designed with lots of areas of privacy, you don't here the traffic .
we had the curry in the Tiffin Room, which was absoulutley delicious,so much food and variety, you must try it if you get the chance,the hotel itself is amazing, shame about all the high rise around the buildings, but to be in a grand hotel and to be treated like royalty makes up for the surroundings, if you get one chance in your life to stay there you must do it, put it on your bucket list, we will be going back again, loved it,loved it, loved it!!!!!!!!!!

Posted by , from Melbourne on 4 Jun. 2016

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Comment from Hotel Management

17 Jun. 2016 by Simon Hirst

Thank you for sharing about your stay at Raffles Singapore. I am absolutely delighted that you thoroughly enjoyed the Northern Indian curry buffet at Tiffin Room, as well as the high level of service that we at Raffles constantly strive to deliver. I will definitely share your kind words with all my colleagues and I look forward to welcoming you back for another stay soon.

5 out of 5

Amazing!!

Pros: The old world charm of the actual building, location and staff.
Cons: The only suggestion would be to keep the restaurant and bar areas a little warmer, it gets chilli after a while so take a light jacket or shawl.
Location: Just across the road is Raffles shopping mall with great food hall and supermarket. Chijmes, on the other corner, has a large selection of restaurant
Admittedly this hotel is expensive but is worth every cent for a special occasion. From the moment we arrived until we waved goodbye, everything was perfect. The staff were lovely, extremely helpful and professional in every way. They went out of their way to meet our needs and could not be faulted. The old world charm of Raffles is truly timeless and the property is very well maintained. The rooms (comprising of 4 separate areas in our 'Palm Court Suite') were large, beautifully furnished and well equipped. Breakfasts buffet was extensive and all requests for extra items were happily met. To complete any visit to Raffles, indulge in one of their Singapore Slings!

Posted by , from Perth, Australia on 2 Jun. 2016

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Comment from Hotel Management

16 Jun. 2016 by Simon Hirst

Thank you for choosing to stay at Raffles Singapore. It is truly wonderful that you had such an amazing experience during your visit. I will definitely share your kind comments with all my colleagues and I hope to welcome you back soon.

5 out of 5

Colonial comfort and style.

Wonderful hotel, wonderful style and ambience. The current upgrade was completed almost 25 years ago and that does show a bit, but doesn't really detract. While the old fashioned TV's add character, flat screens are better.

Posted by on 1 Aug. 2015

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Comment from Hotel Management

25 Aug. 2015 by Simon Hirst

It is a great pleasure reading that you had such a fantastic time while staying here with us. We are absolutely delighted that your experience here was comfortable, from the colonial ambience and luxuriously spacious suites. We hope to welcome you back for another stay at Raffles Singapore!

5 out of 5

Great old world charm

In a world where most people want new it's great to see this grand colonial hotel show its charms and give a irreplaceable experience! We will be back to enjoy again.

Posted by , from Sydney on 23 Jun. 2015

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Comment from Hotel Management

30 Jun. 2015 by Simon Hirst

It is great to hear that you enjoyed your stay here so wonderfully! We hope to welcome you back for your next visit soon!

4 out of 5

iconic hotel

Pros: Historic
Location: close to shops, attractions only a short taxi ride away
Preserved for guests to enjoy. Obviously you have to pay a price, but don't expect a modern 5*. hotel. I think it was worth doing for the experience. Attentive welcome with complimentary Singapore Sling on arrival. Traditional style large rooms as expected, but no view or private area to sit out for us in 258 and 259. Guess we went for 'cheapest.' Butler service good, lights fused, but fixed quickly. Complimentary water, replaced readily. Comfortable bed, luxury linen and pillows. Slightly musty, damp smell - need to keep the fan on as well as the air conditioning Breakfast was part of our package - excellent quality, in abundance, good eggs - lingering wasn't easy and top-ups had to be asked for (just a feeling that management were anxious to clear for decks). Took evening dinner twice in the Tiffin Room - buffet Indian cuisine was superb. Pool area- no wow factor, but clean and water was warm; again complimentary water and good changing area with showers and steam room - perfect for late checkout. Spa and gym - looked OK - didn't use. Pool bar - thank you Melvin for your hospitality. Grounds and other facilities all well preserved and accessible to the residents.

Posted by , from Melbourne on 14 Jun. 2015

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Comment from Hotel Management

23 Jun. 2015 by Simon Hirst

It is great to hear of your pleasant experience while staying with us, especially with the personal butler service, the spacious suites and the buffet Indian cuisine. We will be sure to share your compliments with all our Raffles colleagues and we hope to welcome you back for another stay soon!

5 out of 5

Honeymoon at the Raffles

Pros: The history of this property. The knowledge and the pride the staff take in this property. The friendliness and helpfulness of the staff.
Location: Parkview Square lobby bar. Arab Street for fabrics. Lunch at Zam Zam. Little India. Fire Station open day every Saturday. Raffles City shopping.
Wow! Our experience at this property surpassed all expectations. It was the perfect hotel for our honeymoon. The staff take obvious pride in their exceptional level of service and their knowledge of the history of the Raffles Hotel and the surrounding area is outstanding. We enjoyed lunch in the Long Bar with a famous Singapore Sling. The curry buffet in the Tiffin Room was an amazing experience for the taste buds. The breakfasts were also delicious with a wide selection to choose from. We had a butler to care for our every need. The house keeping staff were exceptional at their attention to detail in our room, leaving our room decorated with the word "love" written with Singapore Orchids on our bed and two swans made from the hand towels and washers... so creative and thoughtful. The hotel management sent us a bottle of chilled champagne for us to enjoy on the veranda. We loved everything about this wonderful and iconic hotel.

Posted by , from Gold Coast on 13 Jun. 2015

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Comment from Hotel Management

23 Jun. 2015 by Simon Hirst

We are absolutely thrilled to read our lovely review of your recent stay at Raffles Singapore. We are so pleased that you were able to sample our renowned Singapore Sling, the buffet breakfasts and personal butler service. We thank you for choosing to spend such a special occasion with us and we hope to welcome you back for a return stay soon!

About the Raffles Singapore

Location 1 Beach Road, Singapore, 189673

Property Features

Raffles Singapore offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. There are 9 meeting rooms available. A fitness center, a sauna, and a terrace are also featured at the luxury Raffles Singapore. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 115 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars or lounges
  • Built in 1887
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Changi Airport (SIN) (19.3 km / 12 mi)
  • Metro station: Esplanade Station (0.1 km / 0.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Raffles Singapore offers 115 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate living rooms. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Separate bedroom
  • Living room
  • Deep soaking tub
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Raffles Courtyard - This bistro overlooks the garden. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

La Dame de Pic - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.

Butcher's Block - This steakhouse serves lunch and dinner. Reservations are required. Open select days.

Yi by Jereme Leung - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Grand Lobby - This restaurant specializes in British cuisine and serves lunch only. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: SGD 72 for adults and SGD 36 for children (approximately)
  • Valet parking fee: SGD 30 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raffles Hotel
  • Raffles Hotel Singapore
  • Raffles
  • Singapore Raffles
  • Raffles Singapore Hotel
  • Raffles Singapore (Under Renovation)
  • Raffles Singapore Hotel
  • Raffles Singapore Singapore
  • Raffles Singapore Hotel Singapore

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Raffles Singapore is listed in the 2020 Condé Nast Traveler Hot List and the 2018 Travel + Leisure 500.

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.