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4.5 out of 5

"Good location good pool area rooms clean and quiet staff helpful and friendly pretty good food " More

By a verified traveller on Sun 09 Feb 2020

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Hotel Description

Riverside Hotel Robertson Quay Singapore places you in the center of Singapore, steps from Singapore Repertory Theatre and within a short 5-minute stroll of Fort Canning Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

Free WiFi, flat-screen TVs, and coffee/tea makers are featured in all 336 rooms. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Free bottled water, safes, and hair dryers are also available.

The restaurant, Porta, serves Modern European cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas and a gym. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of self parking.

Places within a short walk of this 4-star Singapore River hotel include Sri Thendayuthapani Temple and Clarke Quay Central is within 15 minutes.

Grand Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Riverside Hotel Robertson Quay Singapore ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Riverside Hotel Robertson Quay Singapore

Everyone (14) Couples (3) Family (2)
5 out of 5
Good location good pool area rooms clean and quiet staff helpful and friendly pretty good food

Posted by , from Norfolk UK on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Dino Lim

Dear Rob Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

5 out of 5
Great location, close to MRT. Front desk service first rate. If I'm back in Singapore this will be my go to.

Posted by , from Australia on 5 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Dino Lim

Dear Geoff Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

5 out of 5

Posted by on 3 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

4 out of 5
Clean, comfortable , caring and quiet with a fabulous pool

Posted by on 7 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

5 out of 5
A good value property in a very convenient location.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

5 out of 5

Posted by on 13 Sep. 2019

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Comment from Hotel Management

14 Sep. 2019 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

5 out of 5
After viewing all the hotels that are 4 to 5 star this one had the best location and amenities for the price. One of the hotel managers 'Andy' was absolutely brilliant. When we arrived our room didn't have the view as described online, Andy did not hesitate to change our room to floor 8 and wow what a view! The restaurant downstairs has fantastic pasta for dinner so if you are staying here you must try it at least once. We would definitely stay here again and highly recommend to anyone. Thank you.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

5 out of 5
Over all the hotel is excellent just the shower door in room 1029 need to open outwards as very hard to get in to shower, otherwise a very pleasant stay

Posted by on 31 May 2019

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Comment from Hotel Management

31 May 2019 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

4 out of 5
Rooms a little small and no drAWER STORAGE AWFUL COFFEE

Posted by on 23 May 2019

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Comment from Hotel Management

23 May 2019 by Dino Lim

Dear Jenny Thank you for the feedback. We will review the coffee and work on it. Dino Lim, General Manager

5 out of 5

Posted by on 11 Dec. 2018

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Comment from Hotel Management

12 Dec. 2018 by Dino Lim

Dear Guest Thank you for the feedback. We will continue to work hard to exceed our guest expectation. Dino Lim, General Manager

About the Riverside Hotel Robertson Quay Singapore

Location 1 Unity Street, Singapore, 237983

Property Features

Riverside Hotel Robertson Quay Singapore offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Riverside Hotel Robertson Quay Singapore. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 336 guestrooms or units
  • 10 levels
  • Built in 2009
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Fort Canning MRT station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Riverside Hotel Robertson Quay Singapore offers 336 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Porta - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.

Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 3 day prior to arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Riverside Hotel Robertson Quay Singapore

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals not allowed
  • Number of children who can stay for free – 5
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 29.43 for adults and SGD 14.71 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarke Quay Hotel
  • Clarke Quay Park Hotel
  • Hotel Clarke
  • Hotel Clarke Quay
  • Park Clarke Quay
  • Park Clarke Quay Singapore
  • Park Hotel Clarke
  • Park Hotel Clarke Quay
  • Park Hotel Clarke Quay Singapore
  • Park Quay Hotel
  • Park Hotel Singapore
  • Park Hotel Clarke Quay
  • Park Hotel Clarke Quay (SG Clean)
  • Riverside Hotel Robertson Quay Singapore Hotel
  • Riverside Hotel Robertson Quay Singapore Singapore
  • Riverside Hotel Robertson Quay Singapore Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.