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4.7 out of 5

"Excellent hotel, wonderful breakfast buffet, pool and room. Freindly and helpful staff, reasonably priced for an excellent hotel " More

By a verified traveller on Wed 30 Aug 2017

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Hotel Description

A luxury stay in Singapore awaits you at Park Hotel Alexandra. You'll find popular sights like National Orchid Garden and National University of Singapore nearby. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 442 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads, slippers, and free toiletries. Free bottled water, safes, and hair dryers are also available.

The restaurant, The Carvery, serves international cuisine. Aqua Luna is the hotel's own bar. Enjoy the fitness center, kids' swimming pool, and pool loungers. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM.

Attractions near this 4.5-star Singapore hotel include Singapore Botanic Gardens and S.E.A. Aquarium.

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$202* Per night/room 4 Jan. - 5 Jan.

Premier Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Crystal Club Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Connecting Room

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Park Hotel Alexandra ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Park Hotel Alexandra

Everyone (5) Business (1)
5 out of 5
Pros: Everything
Cons: none
Location: Close to sentosa island - universal studios, adventure cove etc, orchard rd shops, vivo city
Excellent hotel, wonderful breakfast buffet, pool and room. Freindly and helpful staff, reasonably priced for an excellent hotel

Posted by , from Melbourne Australia on 30 Aug. 2017

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Comment from Hotel Management

4 Sep. 2017 by Front Office Manager

Thank you for your wonderful review and we will look forward to serving you again soon!

5 out of 5

Great hotel - we thoroughly enjoyed our stay

This was a great hotel - we thoroughly enjoyed our stay. Rooms were clean, comfortable and spacious. The pool was fantastic. Reception and concierge staff are also very helpful when we had any questions, which made our time in Singapore so much more enjoyable. The only problem was the hotel is a little bit far from main tourist attractions/the city. A taxi costs approx $15-20 SGD. Despite this, I would really recommend this hotel anyway - there are restaurants downstairs, and two hawker centres nearby (we recommend Alexandra Food Village) that will more than make up for this minor inconvenience.

Posted by , from Sydney, Australia on 4 Apr. 2017

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Comment from Hotel Management

8 May 2017 by Front Office Manager

Thank you for your review of the hotel and we have noted your comments during your stay with us.

5 out of 5

New, clean and comfortable

Pros: It's comfortable and everything worked as it should. Nice breakfast buffet.
Cons: A closer MRT stop would have been nice...
Location: Ones is next door and a good landmark for taxi drivers.
3rd stay here for work. Good business hotel, convenient to get to NUS.

Posted by , from Melbourne on 6 Sep. 2016

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Comment from Hotel Management

13 Sep. 2016 by Front Office Manager

Thank you for your review of the hotel and we have noted your comments during your stay with us.

5 out of 5

Brand new hotel , clean and great service

Rocked up to the hotel it was clean and very presentable . Close to Vivo City and Sentosa Island. Rooms are brand new . I would highly reccomend it to anyone wanting to stay in Singapore . Problems- do not do your washing at the hotel as they are over priced for each clothing item. Do not use their slippers or robes for the pool because that may incur a cost also . Please be weary that if you pay for your hotel online you still need to pay $500 upfront to the hotel when you stay in case damages occur while you stay at the hotel. I am still waiting for my $500 refund to come through my bank account . Also do not use their snacks or mini bar in your room . There is a gas station down the road , buy your own water and snacks as hotel prices are over priced . This will save you money as Singapore alone is very expensive .. My overall experience was great

Posted by , from P on 28 Jul. 2015

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4 out of 5

Good hotel

Very good would return and stay in future. However we should not have to be forced to write so many characters to submit feedback

Posted by on 1 Jul. 2015

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4 out of 5

Brand New Hotel

Pros: Its brand new... its good knowing 1000 people haven't slept in the same bed before you!
Cons: Free transfers to the city or restaurant strips. The cost isn't an issue, more for the convenience.
I stayed only four days after this hotel opened in Singapore. It is hard to judge as this was pre the official opening and the hotel was quite empty, with some aspects not quite finished. We stayed in a twin room. Room was smaller but comfortable. Location wise the hotel isn't walking distance from the CBD or most of the Singapore action... but taxis being comparatively inexpensive and a bus stop 50m away, it wasn't too much of an issue. There are two small shopping (retail) centres across the road which is convenient and it was only a 15 minute taxi to Universal Studios and the waterfront area. The pool area is quite nice including a bar area. In summary, if you're there with a family or partner and would like a comfortable and reasonably priced higher end hotel this will be for you. If you're younger, or prefer to stay near the restaurant strips, then you may want to look for something closer. The staff are friendly and helpful and this should be a very nice hotel when completed.

Posted by , from Sout Australia, Australia on 28 May 2015

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About the Park Hotel Alexandra (SG Clean)

Location 323 Alexandra Road, Singapore, 159972

Property Features

Park Hotel Alexandra offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. The luxury Park Hotel Alexandra also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 442 guestrooms or units
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Changi Airport (SIN)
  • Parking: Free self parking

Room Amenities

Park Hotel Alexandra offers 442 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Carvery - This restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Aqua Luna - This bar is located by the pool. Open daily.

The Coffee Belt - This café specializes in international cuisine. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 80.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Park Hotel Alexandra

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 25 and SGD 40 for adults, SGD 12.5 and SGD 20 for children (approximately)
  • Rollaway bed fee: SGD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hotel Alexandra Singapore
  • Park Hotel Alexandra
  • Park Alexandra Singapore
  • Park Alexandra
  • Park Hotel Alexandra
  • Park Alexandra Sg Clean
  • Park Hotel Alexandra (SG Clean) Hotel
  • Park Hotel Alexandra (SG Clean) Singapore
  • Park Hotel Alexandra (SG Clean) Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.