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5.0 out of 5

"A truly memorable experience. Had a relaxing holiday . Locals are quite polite. Loved the local cuisine. " More

By a verified traveller on Wed 23 Aug 2017

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Hotel Description

A luxury stay in the heart of Singapore awaits you at Pan Pacific Serviced Suites Orchard, Singapore. You'll be steps from Orchard Road and 1.1 km (0.7 mi) from Robertson Quay. Highlights at this family-friendly aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, free WiFi, and free wired Internet. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include bathrobes, slippers, and designer toiletries. A living room, a dining area, and a DVD player are also available. Limited housekeeping is available.

Enjoy the 24-hour gym, spa tub, steam room, and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

You'll be 2.1 km (1.3 mi) from Raffles City and 2.2 km (1.3 mi) from Clarke Quay Central with a stay at this 5-star Orchard aparthotel.

Penthouse, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pan Pacific Serviced Suites Orchard, Singapore ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Serviced Suites Orchard, Singapore

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on 25 Feb. 2019

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Comment from Hotel Management

9 Apr. 2019 by Andrew Yee

Thank you for your feedback. We are glad you enjoyed your stay and hope to see you again very soon.

5 out of 5

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by Andrew Yee

Thank you for your great review of our serviced suites. We appreciate your feedback and hope to see you again soon. Andrew Yee General Manager

5 out of 5

Convenient location. Very welcoming staff.

A truly memorable experience. Had a relaxing holiday . Locals are quite polite. Loved the local cuisine.

Posted by , from Melbourne on 23 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Andrew Yee

Dear Philippe We are glad you had a relaxing holiday and enjoyed your stay with us. Thank you for your feedback. Andrew Yee General Manager

5 out of 5
Pros: Centrally located right next to MRT station and not far from interchange for other lines.
Cons: See-through glass wall between bathroom and bedroom but they did install a shower curtain
Location: Perfect
Facilities: washer/dryer invaluable; Value: Affordable; Service: Staff polite and helpful; Cleanliness: Spotless; Visitor Information Centre close by. Grocery shop and selection of eateries close by.

Posted by , from Australia - QLD - Brisbane on 21 Oct. 2013

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5 out of 5
Pros: Staff were amazing, nothing was too much trouble. Gym, pool and other facilities were ideal. Rooms were more than adequate size.
Cons: Breakfast choice was limited. No power outlet in the bathroom for hairdryer etc.
Location: Outstanding
Facilities: Home away from home; Service: Go the extra mile; Cleanliness: Beautiful; Located right next to 313 Somerset was wonderful. There is a cheap food court located on level 5 of the mall with many options.

Posted by , from Australia - NSW - Regional NSW on 16 Apr. 2013

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5 out of 5
Location: Wonderful
Facilities: Brand new, Top of the line, Home away from home; Value: Great deal; Service: Good, Respectful, Friendly; Cleanliness: Lovely, Delightful;

Posted by , from Taiwan on 16 Feb. 2013

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5 out of 5
Pros: 2 separate bedrooms/toilets/front doors. B'fast inc. Next to 313 Somerset, easy eating & MRT access. Staff helpful and nice. Modern rooms, free WIFI.
Cons: Walkways between lift and rooms outside so hot waiting for lift (but that's S'pore!)
Location: Middle of Orchard Rd
Facilities: Good pool and appartment; Value: Good value as F1 was on; Service: Friendly helpful staff; Cleanliness: Clean modern rooms; Great bargain given F1 was on and other hotels charging 3 times our price.

Posted by , from Australia - WA - Perth on 4 Oct. 2012

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5 out of 5
Pros: The service!
Cons: Nothing
Location: Perfect
Facilities: Outstanding; Value: Fantastic; Service: Phenomenal; Cleanliness: Spotless; Wiil definitely recommend it!

Posted by , from Australia - NSW - Sydney on 25 Jun. 2012

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About the Pan Pacific Serviced Suites Orchard, Singapore

Location 96 Somerset Road, Singapore, 238163

Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi and wired Internet are free in public spaces. Pan Pacific Serviced Suites Orchard, Singapore offers its guests a children's pool, an outdoor pool, a spa tub, and a steam room. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a library, and a terrace are also featured at the luxury Pan Pacific Serviced Suites Orchard, Singapore. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Singapore aparthotel.

  • 1 building
  • 126 guestrooms or units
  • 16 levels
  • Built in 2008
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Somerset Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pan Pacific Serviced Suites Orchard, Singapore offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Accommodations offer separate living rooms. LCD televisions come with cable channels and pay movies. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchenette
  • Washer and dryer
  • Separate bedroom
  • Dining room
  • Living room
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:30 AM.

Pan Pacific Serviced Suites Orchard, Singapore has a restaurant on site.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.

This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

This property accepts guests who are on the Vaccinated Travel Lane (VTL) scheme. Guests will be required to present their approved VTL form during check-in.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 86.5 per night.

Pet Policy

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Orchard, Singapore

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 25 per person (approximately)
  • Airport shuttle fee: SGD 96.30 per vehicle
  • Rollaway bed fee: SGD 86.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pan Pacific Serviced
  • Pan Pacific Serviced Suites Hotel
  • Pan Pacific Serviced Suites Hotel Singapore
  • Pan Pacific Serviced Suites Singapore
  • Pan Pacific Suites
  • Pan Pacific Serviced Suites Beach Road, Singapore
  • Pan Pacific Serviced Suites Orchard Singapore Apartment
  • Pan Pacific Serviced Suites Apartment
  • Pan Pacific Serviced Suites Orchard Singapore
  • Pan Pacific Serviced Suites Orchard Singapore
  • Pan Pacific Serviced Suites Orchard, Singapore Singapore
  • Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

You should know

  • Pan Pacific Serviced Suites Orchard, Singapore offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.