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Aparthotel

Pan Pacific Serviced Suites Orchard, Singapore

5.0 star property
Luxury aparthotel with 24-hour fitness centre and steam room

Photo gallery for Pan Pacific Serviced Suites Orchard, Singapore

Exterior
View from room
Outdoor pool, pool loungers
Penthouse, 1 Bedroom | Living area
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Kitchen
  • Parking included
  • Dryer
  • Washer

Explore the area

View map
96 Somerset Road, Singapore, 238163
  • Orchard Road
    ‪2 min walk‬
  • Bugis Street Shopping District
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Suite, 1 Bedroom, Triple

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Washer/dryer
Blackout curtains
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

40-inch LCD TV with cable channels, TV, pay films

Premium Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Washer/dryer
Blackout curtains
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Washer/dryer
Blackout curtains
  • 64 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom

Penthouse, 1 Bedroom | Living area

Penthouse, 1 Bedroom

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
  • 121 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Living area

Penthouse, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
  • 157 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Washer/dryer
Blackout curtains
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Accessible

Deluxe Suite, Accessible

Deluxe Suite, Accessible

Highlights

Separate dining area
Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms, Quintuple

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 82 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Pan Pacific Serviced Suites Orchard, Singapore. You'll be steps from Orchard Road and 1.8 km (1.1 mi) from Bugis Street Shopping District. Highlights at this family-friendly aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes, slippers and designer toiletries. A living room, a dining area and a coffee/tea maker are also available. Limited housekeeping is available. .Enjoy the 24-hour gym, Hot tub, steam room and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .You'll be 3.7 km (2.3 mi) from Marina Bay Sands Skypark and 3.8 km (2.4 mi) from Gardens by the Bay with a stay at this 5-property class Orchard aparthotel.
View more Aparthotels in SingaporeOpens in a new window

What's nearby

  • Orchard Road - 2 min walk - 0.2 km
  • ION Orchard - 8 min walk - 0.7 km
  • Bugis Street Shopping District - 2 min drive - 1.5 km
  • Mustafa Centre - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 4.1 km

Getting around

  • Somerset Station - 1 min walk
  • Kempas Baru Station - 33 min drive
  • Singapore (XSP-Seletar) - 22 min drive

Restaurants

  • ‪Jibiru Craft Beer Bar - ‬1 min walk
  • ‪Marché - ‬2 min walk
  • ‪Tripleone Somerset - ‬1 min walk
  • ‪Hvala - ‬2 min walk
  • ‪So Good Char Chan Tang (茶餐廳) - ‬4 min walk

About this property

Pan Pacific Serviced Suites Orchard, Singapore

Luxury aparthotel with 24-hour fitness centre and steam room
There's a restaurant on site, as well as a coffee shop/cafe. WiFi and wired Internet are free in public spaces. Pan Pacific Serviced Suites Orchard, Singapore offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a steam room. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury Pan Pacific Serviced Suites Orchard, Singapore. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Singapore aparthotel.

  • 1 building
  • 126 guestrooms or units
  • 16 levels
  • Built in 2008
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Pan Pacific Serviced Suites Orchard, Singapore offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and laptop-compatible safes. 40-inch LCD televisions come with cable channels and pay-per-view films. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Singapore aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on weekdays only.

Languages

Chinese (Mandarin), English, Filipino, French, Malay

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Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Ice maker
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Weekday buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 25 per person
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: SGD 98.10 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 126 units
  • 16 floors
  • Access via exterior corridors
  • Built in 2008
  • Garden
  • No plastic coffee stirrers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Orchard, Singapore

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 98.10 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 1000.00 per stay
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 25 per person
  • Airport shuttle fee: SGD 96.30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 98.10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pan Pacific Serviced
Pan Pacific Serviced Suites Hotel
Pan Pacific Serviced Suites Hotel Singapore
Pan Pacific Serviced Suites Singapore
Pan Pacific Suites
Pan Pacific Serviced Suites Beach Road, Singapore
Pan Pacific Serviced Suites Orchard Singapore Apartment
Pan Pacific Serviced Suites Apartment
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard Singapore
Pan Pacific Serviced Suites Orchard, Singapore Singapore
Pan Pacific Serviced Suites Orchard, Singapore Aparthotel

Frequently asked questions

What is the cancellation policy at Pan Pacific Serviced Suites Orchard, Singapore?

Pan Pacific Serviced Suites Orchard, Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pan Pacific Serviced Suites Orchard, Singapore?

Yep, Pan Pacific Serviced Suites Orchard, Singapore has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Pan Pacific Serviced Suites Orchard, Singapore?

The closest beach to Pan Pacific Serviced Suites Orchard, Singapore is Siloso Beach (5.8 km).

Does Pan Pacific Serviced Suites Orchard, Singapore have a pool?

Pan Pacific Serviced Suites Orchard, Singapore has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Pan Pacific Serviced Suites Orchard, Singapore family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Pan Pacific Serviced Suites Orchard, Singapore is a hit with families.

Does Pan Pacific Serviced Suites Orchard, Singapore serve breakfast?

You bet, buffet breakfast is available on weekdays from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Pan Pacific Serviced Suites Orchard, Singapore?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pan Pacific Serviced Suites Orchard, Singapore?

Yep, you can grab a meal at Pan Pacific Serviced Suites Orchard, Singapore's onsite restaurant.

What time are check-in & check-out at Pan Pacific Serviced Suites Orchard, Singapore?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific Serviced Suites Orchard, Singapore?

No, pets and service animals are not allowed.

Pan Pacific Serviced Suites Orchard, Singapore Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 79 reviews
Rating 8 - Good. 11 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 1 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Garth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was a great place to stay. It is ideally located on Orchard Road, with an MRT and plenty of food right next door. The reception staff were lovely and they provide a good breakfast. Best coffee was at the Providore just up the street. We will happily stay here again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Devika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at Pan Pacific Service suites. Orchard Singapore. It was right in the centre easy shopping, staff very polite and always helpful and respected our needs. We had a late checkout as our flight back to England was at 20:55 and we were never charged for this. Overall we loved it and one day we will be back.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sibo, Wheelers Hill

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good location
Stayed 6 nights in May 2024

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
A great location which is easily assessible to public transport and shops. Supporting staffs are very nice, but sorry to say that staffs in the reception are cold and not very helpful.
Stayed 7 nights in Feb 2024

8/10 Good

Andrew

Stayed 14 nights in Oct 2022

10/10 Excellent

Soo Thiam

Stayed 15 nights in Jun 2022

10/10 Excellent

David

Stayed 12 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 12 nights in Jun 2020

6/10 Okay

DARREN

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition is old.
Stayed 12 nights in Jan 2020

8/10 Good

Bev

Liked: Cleanliness, staff & service, room comfort

Perfect location

We stayed here for 8 nights. We have been to Singapore a number of times but this is the first time staying at Pan pacific Serviced Suites, Orchard. The location for us was perfect. We were close to restaurants and shops and close proximity to Raffles etc. We booked a one bedroom executive Suite. The room was comfortable and had everything we needed. It is great to have a washing machine and dryer. The suite is looking a little tired but still comfortable nonetheless. The staff were friendly and helpful. We will certainly stay here again.
Stayed 6 nights in Dec 2019

10/10 Excellent

Mr.Black, Fort Washington, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is quite great! The hotel is located in one of the best spots, close to tons of shopping and eateries. The transit system is next door, so navigating is quite simple.
Stayed 6 nights in Oct 2019

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities, room comfort

Definitely worth a stay

Stay was fantastic, great room and breakfast was excellent. Only minor grumble was room cleaning was very average and the wet bath mat was folded and put back for reuse when I had left them out to be replaced but that didn’t detract from our stay.
Stayed 11 nights in Sep 2019

6/10 Okay

S.G, Houston

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast is of low quality to say the least. The lack of western breakfast portions is non-existent. I understand this SE Asia, but essentially every hotel on orchard road DOES have western breakfast portions in the mornings.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for transport network, places to eat and drink, and in the heart of orchard street. Amenities were good, room was excellent, although breakfast was a bit poor. Overall very good, would go back.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever! Straight to the point menu always start the day right. As thats one decision making down . Thank you! Jeep it up!
Stayed 9 nights in Aug 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard apart hotel

Great location next to Somerset MRT, all staff really helpful, very comfortable and everything I needed for a 6 night stay. Only think to watch out for is the free breakfast and room service is not provided on Sundays and public holidays, my trip coincided with 2 public holidays, lots of options nearby and obviously you can do your own in the Kitchenette.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Could be better

Generally everything was ok. The bathroom especially the shower cubicle are quite small. The bed was incredibly hard. The washer dryer broke on Friday although maintenance attended Saturday morning a new machine could not be sourced until Saturday evening. Unfortunately the replacement machine also did not work. We checked out on the Monday the washing machine situation had still not be rectified. No mention of this when we checked out.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

6/10 Okay

JILL

Disliked: Property conditions & facilities
Quiet. Good location. But rooms are dark and need to be remodeled.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

I stayed there for business for 2 weeks. Place is located very central and only a minute walk from Somerset MRT station.
Stayed 11 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for our Singapore holiday. Next to MRT, shops, restaurants and attractions. The Executive Suite was ideal for our needs. The pool and hydrotherapy suite were much used by ourselves. Breakfasts are of a high standard and the staff were outstanding. Highly recommended.
Stayed 8 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Apr 2019