Pan Pacific Orchard

5.0 star property
Luxury hotel with 2 outdoor pools and bars/lounges
Luxury hotel with 2 outdoor pools and bars/lounges

Photo gallery for Pan Pacific Orchard

Breakfast, lunch, dinner served; al fresco dining
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Garden
Pacific Club King Room | Executive lounge
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Bar
  • Housekeeping
The current price is AU$466
includes taxes & fees
31 Aug - 1 Sept

Explore the area

View map
10 Claymore Road, Singapore, 229540
  • ION Orchard
    ‪5 min walk‬
  • Orchard Road
    ‪17 min walk‬
  • Singapore Botanic Gardens
    ‪17 min walk‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

Deluxe 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Pacific Club Balcony King

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Two Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Loft

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Pacific Club Balcony Loft

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premier King Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Balcony King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Beach Terrace Balcony King

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Beach Terrace Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cloud Terrace Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Pan Pacific Orchard. Within a 20-minute stroll, you'll find ION Orchard and Orchard Road. Highlights at this hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .A day of pampering can include massages and detox wraps along with aromatherapy and reflexology. The restaurant, Mosella, is open for breakfast, brunch, lunch and dinner. Florette is the hotel's own Champagne bar, serving drinks along with light fare. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Orchard hotel, you'll be 1.5 km (0.9 mi) from Singapore Botanic Gardens and 4.6 km (2.9 mi) from Marina Bay Street Circuit.

What's nearby

  • ION Orchard - 5 min walk - 0.5 km
  • Orchard Road - 17 min walk - 1.4 km
  • Singapore Botanic Gardens - 17 min walk - 1.5 km
  • Marina Bay Sands Skypark - 6 min drive - 5.2 km
  • Marina Bay Sands Casino - 7 min drive - 5.6 km

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Mosella - ‬1 min walk
  • ‪Merci Marcel - ‬4 min walk
  • ‪Korat Thai Cafe - ‬1 min walk
  • ‪French Fold - ‬4 min walk
  • ‪So France - ‬1 min walk

About this property

Pan Pacific Orchard

Luxury hotel with 2 outdoor pools and bars/lounges
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 343 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 343 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 for adults and from SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Frequently asked questions

What is the cancellation policy at Pan Pacific Orchard?

Pan Pacific Orchard offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific Orchard?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Orchard on 31 Aug 2025 start from AU$465.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Pacific Orchard?

Yep, Pan Pacific Orchard has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Pan Pacific Orchard?

The closest beach to Pan Pacific Orchard is Siloso Beach (6.1 km).

Is there a spa on site at Pan Pacific Orchard?

There's no onsite spa, but this property does offer services like detox wraps and body scrubs.

Does Pan Pacific Orchard have a pool?

Pan Pacific Orchard has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:30 AM to 9:00 PM.

Is Pan Pacific Orchard family-friendly?

You bet! With amenities such as 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Pan Pacific Orchard is a hit with families.

Does Pan Pacific Orchard serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Pan Pacific Orchard?

No, Pan Pacific Orchard does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific Orchard?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Pan Pacific Orchard?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific Orchard?

No, pets are not allowed.

Pan Pacific Orchard Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 426 reviews
Rating 8 - Good. 75 out of 426 reviews
Rating 6 - Okay. 28 out of 426 reviews
Rating 4 - Poor. 21 out of 426 reviews
Rating 2 - Terrible. 16 out of 426 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property must surely have the friendliest and most helpful staff of any hotel I have visited in Singapore and the most comfy beds. Handily located only a few minutes walk from the top end of the Orchard Road shops.Tip: for super cheap and tasty food and drink, check out Food Republic, a small food centre hidden beneath the Shaw Centre / Isetan department store. The only negative regarding the hotel is the insecure and weak internet that is not satisfactory for business use. It was clear that the staff had prior feedback on this. So the hotel management need to address this problem if they wish to attract business clientele.
Stayed 3 nights in Jun 2025

4/10 Poor

Hye Soo

Stayed 2 nights in May 2025

4/10 Poor

suching

Travelled with family
Disliked: Room comfort
Stayed 4 nights in May 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over the moon

Simply perfect in every way.
Stayed 4 nights in May 2025

10/10 Excellent

Aprill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here
Stayed 1 night in May 2025

10/10 Excellent

Dinie

Stayed 2 nights in May 2025

10/10 Excellent

Taeyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every second
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacquline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Pan pacific. The staff was very accommodating and efficient they really go above and beyond to make sure you have a good stay. It was my first time in Singapore and staying at pan pacific really made my trip more enjoyable I would definitely recommend staying here to anyone that’s looking to visit Singapore for business holiday or short city break they cater to all
Stayed 6 nights in Apr 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent. Balcony king club room was adequate, bed was very comfortable but we were struggling for somewhere to store our suitcases. Breakfast was fine, although gluten free options in the club at afternoon tea were non-existent.
Stayed 2 nights in Apr 2025

2/10 Terrible

Dr Amani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a 4-bedroom and made a full payment. However, as I was leaving the hotel in a car bound for the airport, the receptionist approached me and demanded additional payment for the next day, despite my not using the room and having already left the country. She insisted that I pay. Interestingly, she mentioned that they wouldn't have charged me if I had booked directly through the hotel. She advised me to submit an official complaint to Expedia to get a refund.
Stayed 8 nights in Mar 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ridiculously small ... just a bed and nothing else.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anas

Stayed 2 nights in Apr 2025

10/10 Excellent

Nova

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my best hotel experience ever! pool access suite is the best
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very unique building and amazing views. However, the pool was too cold the entire time to enjoy so we never ended up using it.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel was absolutely fantastic! It was impeccably clean, and the staff were incredibly helpful and friendly. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very friendly staff, excellent service on all areas of the hotel. Beautiful comfortable bed
Stayed 3 nights in Apr 2025

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Pahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Charissa

Liked: Staff & service, room comfort
Disliked: Cleanliness

Excellent staff but dirty room. Just our luck

Excellent staff but dirty room and the key didn’t work cos the batteries needed replacing. The staff was nice and tried to do service recovery.
Stayed 2 nights in Mar 2025

6/10 Okay

Charlie Brian

Stayed 1 night in Mar 2025

10/10 Excellent

Stella

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay at Pan Pacific Orchard – A 5/5

We had a fantastic four-night stay at Pan Pacific Orchard. The room was of a high standard, and the balcony was a great bonus. The staff was incredibly helpful and friendly, and we especially want to highlight Hanh from Housekeeping on our floor (13) – what a star you have in her! We rate our stay 5 out of 5. However, there is room for improvement in the breakfast experience at Mosella. We felt that the process for welcoming breakfast guests and the waiting time for coffee and water could be optimized for an even better start to the day.
Stayed 4 nights in Mar 2025