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Mercure Singapore On Stevens

4.0 star property
Suburban hotel with 24-hour health club and 24-hour front desk

Photo gallery for Mercure Singapore On Stevens

Lunch and dinner served, Mediterranean cuisine
Meeting facility
Fitness facility
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is AU$215
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
28 Stevens Road #01-02, Orchard, Singapore, 257878
  • Place, ION Orchard
    ‪15 min walk‬
  • Place, Singapore Botanic Gardens
    ‪17 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

Privilege, Double Room, 1 King Bed

Privilege, Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

7.4 out of 10
Good
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Singapore

Mercure Singapore On Stevens places you in the centre of Singapore, within a 30-minute stroll of Singapore Botanic Gardens and Orchard Road. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Winestone serves Mediterranean cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and outdoor tennis court. 4844 square feet (450 square metres) of event facilities include meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Tanglin hotel include Merlion and Singapore Flyer.

What's nearby

  • Orchard Tower - 12 min walk - 1.0 km
  • ION Orchard - 15 min walk - 1.3 km
  • Mount Elizabeth Medical Center - 17 min walk - 1.4 km
  • Singapore Botanic Gardens - 17 min walk - 1.4 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • Stevens Station - 10 min walk
  • Kempas Baru Station - 30 min drive
  • Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Hua Ting Restaurant 華廳 - ‬13 min walk
  • ‪Shang Palace - ‬10 min walk
  • ‪In Piazza Italian - ‬1 min walk
  • ‪New Ubin Seafood - ‬6 min walk
  • ‪Orchard Cafe - ‬13 min walk

About this property

Mercure Singapore On Stevens

Suburban hotel with 24-hour health club and 24-hour front desk
Mercure Singapore On Stevens offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Mercure Singapore On Stevens.

This 4-star Singapore hotel is smoke free.

  • 518 guestrooms or units
  • 10 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2017
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Singapore On Stevens offers 518 air-conditioned accommodations with a safe and complimentary slippers. LED televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Melba @ Fudebar
  • Winestone

Things to do

  • 24-hour health club
  • Arcade/game room
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,844 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Singapore On Stevens

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 40 per person
  • Rollaway bed fee: SGD 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Frequently asked questions

What is the cancellation policy at Mercure Singapore On Stevens?

Mercure Singapore On Stevens offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Singapore On Stevens?

As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at Mercure Singapore On Stevens on 8 Dec 2025 start from AU$214.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Singapore On Stevens?

The closest beach to Mercure Singapore On Stevens is Siloso Beach (6.7 km).

Does Mercure Singapore On Stevens have a pool?

Mercure Singapore On Stevens has an outdoor pool. The pool is open 8:00 AM to 9:00 PM.

Is Mercure Singapore On Stevens family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Singapore On Stevens is a hit with families.

Does Mercure Singapore On Stevens serve breakfast?

Yeah, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Singapore On Stevens?

No, Mercure Singapore On Stevens does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Singapore On Stevens?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Singapore On Stevens?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Singapore On Stevens?

No, pets and service animals are not allowed.

Mercure Singapore On Stevens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 412 out of 1003 reviews
Rating 8 - Good. 387 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very good
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All indicators were excellent, and for me as a regular swimmer, the 35 metres pool was a standout …….
Stayed 2 nights in Oct 2025

10/10 Excellent

koh

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Trudy-Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is there’s nowhere to put your make up & toiletries in the bathroom, the hanging space is only 1/2 wardrobe length, can’t hang dresses, too many small tables and lamps in the small room.
Stayed 4 nights in Aug 2025

8/10 Good

Donna-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but well designed and comfortable room and bathroom. Accessible. Several food options and convenience store on site. Beautiful pools!
Stayed 6 nights in Aug 2025

6/10 Okay

Alisha

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

2/10 Terrible

Syed Zulfiqar Mehdi

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Infant Injury, Unsafe Conditions

As parents of a 10-month-old baby, we are deeply traumatised by what our family has gone through due to the negligence of Mercure on Stevens in Singapore. Our child was seriously injured in the hotel room because of unsafe and overlooked conditions—a broken kettle with a faulty lid placed within reach of a crawling infant. The incident resulted in emergency hospitalisation and surgery for our baby. No parent should ever have to face such a situation while staying in what should be a professionally managed, family-safe hotel. To our shock, not only was there no safety protocol in place, but no support, no compensation, and not even a courtesy call was offered to us by the hotel following this traumatic event. The attitude of the hotel manager (Daniel) was cold and unapologetic. At a time when our child was in critical condition, we were pressured to vacate the room or face further charges, rather than being offered even the minimum level of compassion or assistance. This experience has left us hurt, shaken, and extremely disappointed. We are sharing this so that no other family goes through what we did. A hotel should be a place of safety and trust, not a source of injury and indifference. We sent email to the hotel management but so far no response. We also tried contacting them through Accor.
Stayed 1 night in Jul 2025

10/10 Excellent

Tomoko

Stayed 3 nights in Aug 2025

6/10 Okay

Yea Ji

Stayed 9 nights in Jul 2025

10/10 Excellent

Emma

Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 5 nights in Jul 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2025

8/10 Good

Mel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time at this hotel. Overall very happy. First the good… checked in earlier than normal, was given an upgrade to higher floor, fast check out. Rooms big enough for one or a couple and best of all there’s filtered water for your drinking safety. Can be improved… room service did not clean my room, the walls seem to be very thin, I could hear noises from above, beside and around me. The layout of the rooms are perhaps way too close each other (see pic). Still a very convenient location if you want to be at Orchard area but not be too near it. And the food outlets on the premises (operated separately from the hotel) are pretty good. Will come back again, but for short trips. Thank you Mercure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Takashi

Stayed 2 nights in Jun 2025

6/10 Okay

Yuan sheng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very small.
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Stayed 3 nights in Jun 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found the Mercure on Stephen‘s to be a good location for what I needed affordable and Central good clean hotel with a swimming pool and wouldn’t hesitate to go back there when I return to Singapore
Stayed 2 nights in Jun 2025

10/10 Excellent

Wenn

Stayed 1 night in May 2025

6/10 Okay

Infinite

Stayed 2 nights in May 2025

8/10 Good

Muhammad Abdun Nafe

Stayed 5 nights in May 2025

10/10 Excellent

zsuzsanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini stay

The hotel is in a great area. Has a very convenient shuttle service to MRT and shopping centre. Our room was a bit small but had a comfortable bed and nice view. Breakfast has a great selection, bit busy because it is serving Novotel as well. All in all a good stay.
Stayed 3 nights in May 2025

10/10 Excellent

Nicketta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. They let me check in early. The room was very clean. The property is just a 15 minute walk from the subway station. Lots of dining options near the hotel. I would recommend this place.
Stayed 2 nights in May 2025

10/10 Excellent

Jeffrey

Stayed 1 night in May 2025

2/10 Terrible

Jeffrey

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025