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4.4 out of 5

"I like the property but found the room very small. There was a chair and foot stool that made it even more crowded. The coffee in the lobby cafe is wa ... " More

By a verified traveller on Tue 05 Nov 2019

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Hotel Description

A family-friendly stay in Singapore awaits you at Mercure Singapore On Stevens. Within a 20-minute stroll, you'll find Orchard Road and Singapore Botanic Gardens. Highlights at this hotel include 14 restaurants, 2 outdoor swimming pools, and 2 bars/lounges.

You can enjoy LED TVs with digital channels, and all 518 rooms feature free WiFi, coffee/tea makers, and free newspapers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Additionally, free bottled water, safes, and hair dryers are available.

Winestone serves Mediterranean cuisine and is open for lunch and dinner. Enjoy the 24-hour health club, outdoor tennis court, and kids' swimming pool. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle.

Places within a 15-minute drive of this 4-star Orchard hotel include Gardens by the Bay and Merlion.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mercure Singapore On Stevens ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Singapore On Stevens

Everyone (4) Couples (2) Family (1)
4 out of 5

Posted by on 19 Dec. 2019

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4 out of 5
I like the property but found the room very small. There was a chair and foot stool that made it even more crowded. The coffee in the lobby cafe is way too expensive.

Posted by on 5 Nov. 2019

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5 out of 5
My stay was fine. I was only there for 8 hours. I have nothing else to say

Posted by on 20 Oct. 2019

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5 out of 5
The service was excellent The shuttle bus to T Galleria was very convenient

Posted by on 3 Oct. 2019

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5 out of 5
The place was clean and friendly , breakfast was great

Posted by on 13 Aug. 2019

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5 out of 5
The room and the facilities were great The staff was helpful

Posted by on 16 Feb. 2019

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2 out of 5
Good ammenities. Staff leave a lot to be desired in terms of service to patrons and eagerness to accommodate guests. Food. Shocking. Don’t waste your money. Orchard rd is 10 mins walk away for food.

Posted by on 24 Jul. 2018

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Comment from Hotel Management

30 Jul. 2018 by Kevin Bossino

Dear george on Wotif, Thank you for your review of Mercure Singapore on Stevens. I regret to learn that you were not fully satisfied with all aspects of your recent stay with us. Please rest assured that your feedback has been shared with the relevant Department Heads for further review and constructive action. I am truly disappointed to learn that we have not left you with a positive final impression of the hotel. I sincerely hope that this experience does not keep you from staying with us again as we hope to welcome you back to Mercure Singapore on Stevens Warm Regards, Kevin Bossino General Manager

5 out of 5

Friendly staff.

The room was excellent and always clean. The hotel staff were friendly. There is a hotel shuttle that regularly goes to orchard street. The staff outside were great to getting you a taxi and knowledgeable about tourist attractions, giving great tips that make the trip even more memorable.

Posted by , from Darwin, Australia on 31 Dec. 2017

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About the Mercure Singapore On Stevens

Location 28 Stevens Road #01-02, Singapore, 257878

Property Features

Mercure Singapore On Stevens offers its guests 2 outdoor swimming pools, an outdoor tennis court, a 24-hour health club, and a children's pool. There are 14 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Mercure Singapore On Stevens. For a fee, parking is available. This 4-star Singapore hotel is smoke free.

  • 518 guestrooms or units
  • 10 levels
  • 14 dining venues
  • 2 bars or lounges
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2017
  • Coffee shop
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Singapore (SIN-Changi) (24 km / 14.9 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Singapore On Stevens offers 518 air-conditioned accommodations with minibars and safes. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 15 per person (approximately)
  • Self parking fee: SGD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Singapore Stevens Hotel
  • Mercure Stevens Hotel
  • Mercure Singapore Stevens
  • Mercure Stevens
  • Mercure Singapore On Stevens Hotel
  • Mercure Singapore On Stevens Singapore
  • Mercure Singapore On Stevens Hotel Singapore
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.