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4.7 out of 5

"Staff very courteous and polite with a lovely smile. Lots of places to relax and close to a shopping mall so any personal supplies easy to access. " More

By a verified traveller on Wed 11 Sep 2019

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Hotel Description

Mandarin Oriental, Singapore (SG Clean) places you in the center of Singapore, connected to a shopping center and within just a 15-minute stroll of popular places like Marina Bay Sands Casino and Gardens by the Bay. Highlights at this luxury hotel include 5 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at The Spa can include hot stone massages, body scrubs, and facials along with aromatherapy and mani/pedis. The buffet restaurant, MELT - The World Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym, kids' swimming pool, and pool loungers. 6448 square feet (599 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find WiFi in public areas, a coffee shop/cafe, and free use of bicycles. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 20-minute walk of this 5-star Marina Bay hotel include Orchard Road and Marina Bay Sands Skypark.

Club Marina Bay, Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Marina Bay, King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Bay)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Marina Bay Suite, King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marina Bay Suite, King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marina Bay Suite, Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mandarin Oriental, Singapore (SG Clean) ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mandarin Oriental, Singapore (SG Clean)

Everyone (5) Couples (1) Family (2)
5 out of 5
Staff very courteous and polite with a lovely smile. Lots of places to relax and close to a shopping mall so any personal supplies easy to access.

Posted by on 11 Sep. 2019

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5 out of 5
The room was amazing, view totally exceeded our expectations. Food and staff were fantastic!

Posted by on 15 Jul. 2019

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5 out of 5

Posted by on 30 Jan. 2019

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3 out of 5
As far as Mandarin Orientals go, this one is more like an average 5 star hotel and no more than that. We were used to the Mandarin Oriental in Bangkok which feels more luxurious than this one in Singapore. The staff are very friendly but overall this hotel needs to lift its game considering the price and brand. The guest is just another guest at this Mandarin...

Posted by on 3 Jan. 2019

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5 out of 5

Attentive staff, great location

Staff were attentive but unobtrusive throughout our stay. Breakfast selection at the hotel was huge, something for everyone! Rooms were a decent size, large and well thought out size. Location is great if you want to be within walking distance to marina bay sands and Clarke quay area.

Posted by , from Brisbane on 24 Dec. 2017

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5 out of 5

Outstanding Staff

Pros: Everything
Cons: nothing
This Hotel is the only place to stay in Singapore. It has the most wonderful staff and amenities. It also boasts the best views going around! We will be back soon!

Posted by , from Sydney on 22 Oct. 2017

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5 out of 5

Fantastic hotel

Best hotel and value for money in Singapore. Service was 10/10 from concierge to the gym staff (yes, there are gym floor staff!) as were the hotels features. Concierge made organising days and events easy. Everything was also so clean! Loved it. The room was beautiful and the view was world class. Not a bad way to work when you have such a comfortable and beautiful environment. Staff wanted to go the extra mile which was appreciated given there is so much to do and see (and eat) in Singapore. If you have the money for 5 stars, put it here.

Posted by , from Australia on 9 Jul. 2017

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About the Mandarin Oriental, Singapore (SG Clean)

Location 5 Raffles Avenue Marina Square, Singapore, 039797

Property Features

Mandarin Oriental, Singapore (SG Clean) offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 6448 square feet (599 square meters) and includes conference space. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Mandarin Oriental, Singapore (SG Clean). Free self parking is available. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 527 guestrooms or units
  • 21 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6448 sq ft of conference space
  • 599 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , Wireless internet access , High-speed internet access

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Metro station: Esplanade Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Mandarin Oriental, Singapore (SG Clean) offers 527 air-conditioned accommodations with fireplaces and MP3 docking stations. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature premium bedding. A pillow menu is available. 60-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.

MELT - The World Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Dolce Vita - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.

Cherry Garden - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Morton's - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Teppan-Ya - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property enforces a smart-casual dress code for all Oriental Club bookings using the Club Lounge. Children under 12 are not permitted in the Club Lounge.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 54.14 per person
  • Fee for in-room wireless Internet: SGD 8 per night (rates may vary)
  • Fee for wireless Internet in public areas: SGD 8 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: SGD 8 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Oriental Hotel
  • Mandarin Oriental Hotel Singapore
  • Mandarin Oriental Singapore
  • Singapore Mandarin Oriental
  • Mandarin Oriental, Singapore Hotel Singapore
  • Mandarin Singapore
  • Oriental Hotel Singapore
  • Oriental Singapore
  • Mandarin Oriental Singapore Hotel
  • Mandarin Oriental
  • Mandarin Oriental Singapore
  • Mandarin Oriental Singapore (SG Clean)
  • Mandarin Oriental, Singapore (SG Clean) Hotel
  • Mandarin Oriental, Singapore (SG Clean) Singapore
  • Mandarin Oriental, Singapore (SG Clean) Hotel Singapore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Mandarin Oriental, Singapore (SG Clean) is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.