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At ibis budget Singapore Clarke Quay you'll be within just a 15-minute stroll of popular places like Raffles Place and Raffles City. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.
This smoke-free hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Other amenities include laundry facilities, dry cleaning/laundry services, and tour/ticket assistance. Local cuisine breakfast is available daily between 7:30 AM and 10:30 AM.
Attractions within a 20-minute walk of this 3-star Downtown Singapore hotel include Merlion and Suntec Convention & Exhibition Center.
ibis budget Singapore Clarke Quay ratings based on 27 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for ibis budget Singapore Clarke Quay
Everyone (16)Couples (3)Students (1)Family (3)
3 out of 5
there is no hot water for shower
Posted by Ruoyu on 10 Apr. 2024
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4 out of 5
It was good value for money!
Posted by Paranthaman on 16 Mar. 2023
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4 out of 5
Gym was just too too small . Cute though.
Hotel was very clean, tidy, great location. Staff very helpful.
The bathroom and toilet being in one was very unusual . Got used to it but maybe put something behind the door to hang clothes etc
Posted by Ahktar on 22 Jun. 2022
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4 out of 5
Posted by a verified traveller on 21 Oct. 2019
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4 out of 5
Posted by a verified traveller on 7 Oct. 2019
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4 out of 5
This is a great location, close to public transport and a myriad of eating out options. Staff were friendly and efficient.
These positives (for me) outweigh a couple of large negatives - the terribly designed bathroom (No separate shower cubicle which means everything gets wet) and the corridors seemed to function as sound amplifiers.
Posted by a verified traveller on 14 Jun. 2019
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Comment from Hotel Management
24 Jun. 2019
by Ariel
Dear Guest,
Thank you for taking time to write a review of your hotel stay. I am glad to hear that you enjoyed our hotel's accessible location, with the numerious local food offerings in our vicnity. I am delighted that the service of our team was one of the highlights of your stay with us.
We look forward to welcoming you back and to delight you with our Fragrance hospitality again!
Best regards,
Ariel
Guest Experience Executive
2 out of 5
Didn't get correct room as booked for 1 Adult and 3 kids, should have been two double beds and instead got one double and one single. Two of the kids had to share the single bed. Having held the full amount on my credit card for 3 weeks, they then overcharged my wife SG$70 and I had to spend nearly 40 minutes on the phone from Australia to sort out the problem. They finally refunded the difference with no explanation.
Posted by a verified traveller on 2 May 2019
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Comment from Hotel Management
22 May 2019
by Jack Chee
Dear Hotel Guest,
Thank you for your feedback. As you had chosen to remain anonymous for this hotel review, I am unable to conduct a further investigation, except to say that you had booked a Triple Room, which offers a Double Bed and Single Bed, as correctly advertised in our booking sites. We do not have rooms with 2 Double beds in this property. I believed this is an isolated incident and I hope it will not mar your impression of us and sincerely hope to have the opportunity to welcome you back again.
Regards,
Jack Chee
Senior Customer Relations Manager
3 out of 5
The hotel is very central and is in a great location for restaurants, sightseeing and transport.
The room itself was very small and not quite true to the pictures shown. Definitely not a luxury hotel and you’re paying for the location, nothing else.
Posted by a verified traveller on 24 Mar. 2019
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Comment from Hotel Management
29 Apr. 2019
by Ariel
Dear Guest,
Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heartening to hear that you appreciate the hotel's great location.
As Singapore is pretty small, all buildings (including hotels across our city) are affected by the land constraint, which results in generally more compact configuration of hotel rooms. Nevertheless, our room offerings have been designed to provide a delightful environment for our guests without compromising comfort in a budget tier hotel.
We hope to have the opportunity to welcome you back the next time you return to our beautiful city of Singapore.
Best regards,
Ariel
Guest Experience Executive
4 out of 5
The location was good just across from Clarke quay and the mrt.
Posted by a verified traveller on 9 Feb. 2019
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3 out of 5
Close to Clark quay but the street the hotel in is noisey at night
Posted by Bob, from New Zealand on 31 Oct. 2018
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About the ibis budget Singapore Clarke Quay (SG Clean)
There's a restaurant on site. WiFi is free in public spaces. Ibis budget Singapore Clarke Quay offers its guests an outdoor pool and a fitness center. Ibis budget Singapore Clarke Quay also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Singapore hotel is smoke free.
101 guestrooms or units
6 levels
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Elevator
No smoking on site
Dining venue
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Metro station: Clarke Quay Station (0.3 km / 0.2 mi)
Parking: Free self parking
Room Amenities
Ibis budget Singapore Clarke Quay offers 101 air-conditioned accommodations with safes and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.
LCD television
Cable channels
Electric kettle
Shower
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Free tea bags/instant coffee
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 10:30 AM.
FANGKO+ - Onsite café. Guests can enjoy drinks at the bar.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 30 days prior to check-in.
Guests must contact the property 1 day prior to check-in to confirm whether quarantine or non-quarantine accommodations are required.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival. Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at ibis budget Singapore Clarke Quay
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, JCB International, and cash. For guests' safety, the property includes window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 15 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 15 and up; guests must have received complete vaccination at least 30 days prior to check-in.
No rollaway/extra beds available
No cots (infant beds) available
Children stay free
Service animals not allowed
One child stays free
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 11
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Guests must provide proof of COVID-19 vaccination
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 15
Minimum age for proof of COVID-19 vaccination requirement: 15
COVID-19 vaccine must have been received a minimum number of days before check-in: 30
Property mobile app required for guests
Property mobile app name GPHL Check-in & Digital Key
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for local cuisine breakfast: approximately SGD 13.07 for adults and SGD 13.07 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fragrance Hotel-Riverside
Fragrance Hotel-Riverside Hotel
Fragrance Hotel-Riverside Hotel Singapore
Fragrance Hotel Riverside
Fragrance Hotel
Fragrance Riverside
You should know
Pool access available from 7:00 AM to 10:00 PM.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions
Ibis budget Singapore Clarke Quay offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, ibis budget Singapore Clarke Quay has a free self car park.
The closest beach to ibis budget Singapore Clarke Quay is Palawan Beach (5.2 km).
Yep, and guests love it! Ibis budget Singapore Clarke Quay has an outdoor pool. The pool is open 7:00 AM to 10:00 PM.
Yeah, our visitors quite like the local cuisine brekkie here! Served daily from 7:30 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.
No, ibis budget Singapore Clarke Quay does not offer an airport shuttle service.
Yep, you can grab a meal at ibis budget Singapore Clarke Quay's onsite restaurant.
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
