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Hotel Bencoolen@Hong Kong Street

4.0 star property
Hotel with free parking, 6-minute walk to Raffles Place

Photo gallery for Hotel Bencoolen@Hong Kong Street

Outdoor pool
Executive Room, 1 King Bed
Front of property – evening/night
Lounge
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

View map
47 Hongkong Street, Singapore, 059685
  • Place, Clarke Quay Central
    ‪3 min walk‬
  • Place, Boat Quay
    ‪3 min walk‬
  • Place, Raffles Place
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Sofa bed - single
Blackout curtains
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Room

  • Sleeps 2

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Coffee/tea maker
Electric kettle
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Highlights

Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Detached private bathroom
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Executive King (New Wing)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Executive King (New Wing)

  • Sleeps 2

View all photos for Loft

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Loft

  • Sleeps 3

Deluxe Superior Queen (New Wing)

  • Sleeps 2

View all photos for Deluxe Queen Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Premier Garden Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premier Garden Room

  • Sleeps 2

Deluxe Garden Queen (New Wing)

  • Sleeps 2

View all photos for Executive King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive King Room

  • Sleeps 2

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About the area

Singapore

Hotel Bencoolen@Hong Kong Street places you in the centre of Singapore, within just a 15-minute stroll of popular places like Raffles Place and Merlion. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 4-property class Downtown Singapore hotel include Marina Bay Sands Skypark and Gardens by the Bay.

What's nearby

  • Clarke Quay Central - 3 min walk - 0.3 km
  • Boat Quay - 3 min walk - 0.3 km
  • Raffles Place - 5 min walk - 0.5 km
  • Fort Canning Park - 5 min walk - 0.5 km
  • Merlion - 8 min walk - 0.7 km

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore (XSP-Seletar) - 23 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min walk
  • ‪Punch - ‬1 min walk
  • ‪Dawn - ‬1 min walk
  • ‪Neon Pigeon - ‬1 min walk
  • ‪KOBASHI - ‬1 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Hotel with free parking, 6-minute walk to Raffles Place
Hotel Bencoolen@Hong Kong Street offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. Hotel Bencoolen@Hong Kong Street also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

  • 33 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

What is the cancellation policy at Hotel Bencoolen@Hong Kong Street ?

Hotel Bencoolen@Hong Kong Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Bencoolen@Hong Kong Street ?

Yep, Hotel Bencoolen@Hong Kong Street has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Bencoolen@Hong Kong Street ?

The closest beach to Hotel Bencoolen@Hong Kong Street is Palawan Beach (5.2 km).

Does Hotel Bencoolen@Hong Kong Street have a pool?

Hotel Bencoolen@Hong Kong Street has an outdoor pool.

Is there a free airport shuttle available at Hotel Bencoolen@Hong Kong Street ?

No, Hotel Bencoolen@Hong Kong Street does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bencoolen@Hong Kong Street ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Bencoolen@Hong Kong Street ?

No, pets are not allowed.

Reviews

Hotel Bencoolen@Hong Kong Street Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 407 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good position for exploring via the MRT

Friendly check in staff and lovely comfy bed. Great shower with hand held and drench heads. Hotel was a bit worn. The corridor carpets were quite stained, could do with a freshen up and refurb in places.
Stayed 3 nights in Jul 2025

8/10 Good

Henriette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

The rooms are very small. But they are very clean and have all you need. The wifi was really bad which was the biggest issue. If you don't mind small, and can find wifi somewhere else, the hotel is great. Staff was very kind, location is great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great area, but rooms tiny and run down. Bed hard as a slab of stone. Don’t bother with the ‘breakfast’ which is basic and to be consumed only with a plastic fork and plastic spoon (no knife) on a polystyrene plate. Mould in the bathroom. Don’t recommend.
Stayed 2 nights in Jun 2025

8/10 Good

Jehoshaphat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stewart

Liked: Staff & service
Disliked: Property conditions & facilities

Deluxe Garden Quern room deceptively portrayed

Original booking was for Deluxe Garden Queen, boasting 42 sq m room. On arrival at hotel, found that the actual room (on my measurements) was approx 16-17 sq m. The difference was 2 bathrooms and yard all included in the 42sq m. There was not enough floor space for two suitcases, let alone two people - no wardrobe - only hanging space was above the toilet (you would have to push clothes aside to use the toilet. One bathroom and the yard were outside in Singapore heat of approx 31deg. The yard was open to the weather and next to a construction site - not really usable. I consider this room was described very deceptively on the Hotels.com app. In defence of the hotel, they understood our concerns, and moved us to a similarly priced room which was a good size. Our stay was good with the following exceptions Airconditioning was not able to get the room cool enough Wi-Fi was very unreliable
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé

Bien situé, chambre petite mais très confortable. Déjeuner avec très peu de choix
Stayed 2 nights in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service

Value accommodation for layover

Good location of hotel for travellers for a short stay in Singapore, air conditioning isn’t as cool as we’d hoped and the breakfast isn’t anything to rave about as a westerner! But certainly did the job and allowed us to explore Singapore at lower cost compared to other accommodation options in the city, the staff were also very polite and accommodating. Recommended
Stayed 4 nights in Mar 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort

Bien situé

Hôtel très bien situé, chambre petite mais confortable, déjeuner avec peu de choix
Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 2 nights in Mar 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed to different nights. This second time March 9 (room 608) it smelt like mold in our room. I think it was around the air conditioner. It took awhile to get used to the moist pungent smell. On the positive side the staff was great and hospitable. Brian
Stayed 1 night in Mar 2025

6/10 Okay

Karsten

Travelled with family
Disliked: Amenities
Unterirdisches Frühstück aber gute Lage, Zimmer sehr klein.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erwinia

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough front parking
Stayed 2 nights in Feb 2025

6/10 Okay

Kerrie

We booked a Deluxe Superior room for one night. When we booked the photograph of the room is what we expected on arrival. This was not the case. The room did not have a bench and chair and mirror. It was tiny. We had to walk over our suitcases. It was in the new wing. It had been refurnished and was clean. A disappointment Wotif.Hotel Bencoolen @ HongKong Singapore. The bonus was the hotel was close to the canal and there was plenty of food outlets.
Stayed 1 night in Feb 2025

10/10 Excellent

Jayne

Stayed 2 nights in Feb 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will defintely return to this property.
Stayed 2 nights in Feb 2025

6/10 Okay

Ian

Liked: Staff & service

decent hotel for price

good location 10 min walk to clarke quay. rooms nice for price. breakfast terrible so wouldn’t bother and just go out for breakfast receptionist extremely helpful.
Stayed 1 night in Feb 2025

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice comfortable hotel but dreadful breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Early check in

After a cruise we arrived long before normal check in and we were given our room. The room was small, as normal for Singapore, but there was everything we needed. The bed was comfortable and the staff helpful. Breakfast was more suited to the Asian market.
Stayed 1 night in Jan 2025

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and close to everything - walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Corey

Liked: Cleanliness, staff & service, room comfort

Good Hotel

No issues but it was alittle dated and dingey. Location was great.
Stayed 3 nights in Dec 2024

8/10 Good

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just metres away from Clarke Quay and at walkable distance to transport and main attractions. There's plenty of food and drinks options nearby. Rooms are a bit small, but new and very clean. They do have a plunge pool in the rooftop at the hotel side which is a rarity to find in the city centre (unless you are in an expensive hotel).
Stayed 2 nights in Jan 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness

Location was the only good about hotel

The rooms were tiny, and no window. Very central location, but besides that not much to add. Breakfast was very basic and staff wasn’t very helpful when asked for assistance e.i. Best way to travel to Malaysia.
Stayed 2 nights in Dec 2024