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Hotel Bencoolen@Hong Kong Street

4.0 star property
Upscale hotel, walk to Boat Quay

Choose dates to view prices

Photo gallery for Hotel Bencoolen@Hong Kong Street

Terrace/patio
Outdoor spa tub
Exterior
Executive Twin Room
Breakfast area
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
47 Hongkong Street, Singapore, 059685
  • Popular LocationMarina Bay Sands Casino3 min drive
  • Popular LocationMarina Bay Sands Skypark3 min drive
  • Popular LocationOrchard Road4 min drive
  • AirportSingapore (SIN-Changi)26 min drive

Room options

View all photos for Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Deluxe Garden Queen (New Wing)

Highlights

Garden
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Detached private bathroom
Hairdryer
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Suite

Loft Suite

Loft Suite

Highlights

Balcony
Separate dining area
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - single
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Room

Premier Room

Premier Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Rainfall showerhead
Hairdryer
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Deluxe Superior Queen (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Premier King (New Wing)

Executive Premier King (New Wing)

Executive Premier King (New Wing)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Capri By Fraser China Square, Singapore
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (384)
The price is AU$421
for 1 night
includes taxes & fees
28 May - 29 May
Capri By Fraser China Square, Singapore

About the area

Singapore

Hotel Bencoolen@Hong Kong Street puts you in the heart of Singapore, within just a 10-minute stroll of popular attractions like Boat Quay and Raffles Place. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of free self parking. .Attractions within a 15-minute walk of this 4-property class Downtown Singapore hotel include Raffles City and Merlion.

What's nearby

  • Raffles Place - 6 min walk
  • Merlion - 14 min walk
  • Marina Bay Sands Casino - 3 min drive
  • Marina Bay Sands Skypark - 3 min drive
  • Orchard Road - 4 min drive

Getting around

  • Clarke Quay Station - 4 min walk
  • JB Sentral - 50 min drive
  • Singapore (XSP-Seletar) - 23 min drive

Restaurants

  • Punch - 1 min walk
  • Un-Yang-Kor-Dai - 1 min walk
  • Foc by Nandu Jubany - 1 min walk
  • Neon Pigeon - 1 min walk
  • Ru Yi Traditional Steamboat - 3 min walk

About this property

Hotel Bencoolen@Hong Kong Street

Upscale hotel, walk to Boat Quay
Hotel Bencoolen@Hong Kong Street offers its guests an outdoor pool, a terrace, and a garden. WiFi is free in public spaces. Hotel Bencoolen@Hong Kong Street also features coffee/tea in common area, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This 4-star Singapore hotel is smoke free.

  • 33 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
Hotel Bencoolen@Hong Kong Street offers 33 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Korean, Malay, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Singapore
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street Hotel
Hotel Bencoolen@Hong Kong Street Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean)
Hotel Bencoolen@Hong Kong Street Hotel Singapore

Frequently asked questions

What is the cancellation policy at Hotel Bencoolen@Hong Kong Street ?

Hotel Bencoolen@Hong Kong Street offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Bencoolen@Hong Kong Street ?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hotel Bencoolen@Hong Kong Street on 13 June 2024 start from AU$169.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Bencoolen@Hong Kong Street ?

Yep, Hotel Bencoolen@Hong Kong Street has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Bencoolen@Hong Kong Street ?

The closest beach to Hotel Bencoolen@Hong Kong Street is Palawan Beach (5.2 km).

Does Hotel Bencoolen@Hong Kong Street have a pool?

Hotel Bencoolen@Hong Kong Street has an outdoor pool.

Is there a free airport shuttle available at Hotel Bencoolen@Hong Kong Street ?

No, Hotel Bencoolen@Hong Kong Street does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Bencoolen@Hong Kong Street ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Bencoolen@Hong Kong Street ?

No, pets are not allowed.

Hotel Bencoolen@Hong Kong Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 889 reviews" "
Rating 8 - Good. 367 out of 889 reviews" "
Rating 6 - Okay. 102 out of 889 reviews" "
Rating 4 - Poor. 28 out of 889 reviews" "
Rating 2 - Terrible. 14 out of 889 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Liked: Cleanliness, staff & service
There was a huge pillar in the room that meant you could only get in and out of one side - not good for a double or a premium room.
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent, affordable, centrally located hotel
First off, the location is superb. Within walking distance to Chinatown, the beautiful Lau Pa Sat hawkers center, Gardens by the Bay and, of course, Marina Bay Sands. The hotel is also one block from the local bus line to the Orchard Road shopping area. So, a very convenient hotel. The hotel itself is in excellent condition. It having a small real estate footprint, it has a modest lobby where they serve the free buffet-style breakfast, but who needs a massive lobby to hang around it. The room was spacious, clean and perfectly functional. Lots of lighting options, blackout curtains, big TV and plenty of fast hot water in the shower. The Bencoolen is a great centrally located base for a trip to Singapore. I stayed two nights. The desk people were very polite and helpful, even though they were very busy at times. I did not use the pool.
Stayed 2 nights in Nov 2023

2/10 Terrible

Bonnie

Travelled with partner
Disliked: Amenities, property conditions & facilities
No internet…..pool was falling apart and moldy ….
Stayed 4 nights in Nov 2023

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2023

6/10 Okay

George

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you're staying here for the Grand Prix, it's an ok walking distance to the track, Funan and Raffles City. The property is very tired and in-room facilities extremely limited. I'd call this a no frills accomodation. I stayed in the loft suite which in essence was tiny. Leaking shower that wouldn't drain properly, water came on and off whilst in the shower. Breakfast in the morning was very limited and not worth it, better to go for a walk to a nearby cafe or shopping centre.
Stayed 5 nights in Sep 2023

6/10 Okay

mrs nicole

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room and bedding was very clean and clean towels and toiletries every day. The towels were grey rather than white. The hallway on our landing needed hovering when we arrived, and wasn’t done for three days. The gentleman who checked us in was not friendly at all. Breakfast was a free for all and not enough tables. We ended up just having toast it was easier. The daytime reception staff were very friendly and helpful with directions. But I am unsure how they were a four star!! We would not go back
Stayed 4 nights in Sep 2023

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to China Town and shopping. Friendly staff. We had a comfortable stay.
Stayed 3 nights in Aug 2023

4/10 Poor

Vicki

Travelled with partner
Disliked: Amenities
The aircon wasn’t working in the hotel room when we checked in so we were shifted to a premier room which was more spacious. The bed was very comfortable and the room clean but the hairdryer didn’t work, there was only hot water coming out if the tap in the vanity basin and the shower nozzle pointed towards the shower door. A jug was provided in the room with tea and coffee but no milk. When I added fir milk the receptionist advised they didn’t supply milk. This was the same in the breakfast room, tea and coffee but no milk. The breakfast was geared towards the Asian market but limited options for european guests. There was one knife provided for the butter for toast and one for the jam which was very unhygienic in these Covid times. I asked for another knife and was given a plastic one which was good but there should have been knives provided, The hall areas needed vacuumed and the breakfast area was grimy. All in all it was a very disappointing stay. To pay nearly $300 for such a poor quality property is unacceptable. Please consider a partial refund for the poor quantity of this property.
Stayed 1 night in Jul 2023

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Nadya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, great location, very friendly and helpful staff. We would stay here again.
Stayed 3 nights in Jul 2023