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3.7 out of 5

"Couldn't fault the hotel. Will stay there from now on " More

By a verified traveller on Sun 17 Feb 2019

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Hotel Description

Hilton Singapore puts you in the heart of Singapore, connected to a shopping center and within a 20-minute stroll of Orchard Road and ION Orchard. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy TVs with cable channels, and all 421 rooms feature WiFi, wired Internet, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Coffee/tea makers, free bottled water, and safes are also available.

A day of pampering at Yemaya Spa can include massages, facials, and reflexology. The steakhouse, Opus Bar & Grill, serves American cuisine and is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour fitness center, sauna, and kids' swimming pool. 23203 square feet (2156 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Orchard hotel, you'll be 1.5 km (0.9 mi) from Singapore Botanic Gardens and 2.7 km (1.7 mi) from National Museum of Singapore.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$171* Per night/room 1 Nov. - 2 Nov.

Deluxe Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Singapore ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Singapore

Everyone (11) Business (1) Family (2)
5 out of 5

Posted by on 13 Jan. 2020

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1 out of 5
Booked for my husband myself and son after a long flight from uk were advised that they did not have a bed for my 15 yr old and that he would have to sleep on the floor as they were very busy - no roll away beds were available. I can’t even begin to understand how that happens. We will not bring staying at Hilton hotels again.

Posted by on 28 Jul. 2019

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4 out of 5

Posted by on 16 Jul. 2019

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5 out of 5
Couldn't fault the hotel. Will stay there from now on

Posted by on 17 Feb. 2019

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2 out of 5
Bathrooms old and run down. Pool falling apart. Breakfast very good. Staff friendly. Disappointed with Hilton dramatically reduced standards.

Posted by , from Melbourne, Australia on 9 Jan. 2019

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4 out of 5
Handy to everything staff were great friendly and very helpful

Posted by on 27 Mar. 2018

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5 out of 5

Hilton: Shop till you drop

Pros: The staff recognize that a particular level of service is appropriate, so if they somehow fall below that and you point it out, they'll fix it.
Cons: Some of the older rooms should be reformed.
Location: Close to the subway and a diverse range of department stores. We were able to find quality items at a reasonable price.
There was a problem with our room and the Sunday Duty Manager got it fixed in a flash, with a slight upgrade for the inconvenience. Staff were friendly and the breakfast was great. We wanted to shop for books, clothes, shoes and bags at reasonable prices, and the range of places on our doorstep was great.

Posted by , from Gold Coast on 10 Jan. 2018

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3 out of 5

Very Comfortable hotel Restaurants were terrible!!

Pros: The Suite was well appointed and the room maid (Lisa) was excellent and very friendly all the staff were very good and are a credit to the Hotel.
Cons: Restaurants need some serous attention read above!
We arrived and after a pleasant check in experience went up to our executive suite on the 14th floor, the suite was very nice and comfortable we were impressed, after settling in we decided to go down to the lobby restaurant (A la cart) I spent $464.00 on our dinner which was terrible (Oysters were just skin on the shell and the medium well steaks were the saddle off John Wayne's Horse also don't ask for Pepper sauce as they have no idea what it is! why it is listed on the menu i will never understand?) so i paid and did not return. Next night we thought we would try the Italian restaurant by the pool we both ordered the Lamb medium or rare were the options we choose medium but got rare (Plate swimming in blood and meat raw!) needless to say after our first two restaurant visits we ate away from the hotel for the remainder of our stay.

Posted by , from Australia on 21 Apr. 2017

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5 out of 5

Excellent location at the hart of Singapore

Pros: Huge selection of choise at the breakfast bar. Quality and very tasty food at the restaurant. Nice, clean pool at the roof with a lovely bar.
Cons: The weather. But I don't think that is possible.
Location: The hotel is located at the hart of Singapore. Excellent shopping opportunities with all the big name brand stores.
It was a very pleasant stay at Singapore. Big credit to the staff members who were very curtesious, helpful and nothing was too hard for them.

Posted by , from Adelaide on 27 Jan. 2016

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1 out of 5

Needs upgrade

This Hotel badly needs renovation - whilst it is very well located the Hotel is in a poor state, no comparison to its Brand name

Posted by , from Fremantle Australia on 2 Jan. 2016

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Property Features

Hilton Singapore offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 23203 square feet (2156 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a rooftop terrace are also featured at the luxury Hilton Singapore. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hilton Singapore was completed in January 2017. Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 421 guestrooms or units
  • 24 levels
  • 4 dining venues
  • 2 bars or lounges
  • 23203 sq ft of conference space
  • 2156 sq m of conference space
  • Built in 1970
  • Bar by the pool
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Changi Airport (SIN) (24 km / 14.9 mi)
  • Metro station: Orchard Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hilton Singapore offers 421 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Singapore hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Opus Bar & Grill - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Il Cielo - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Verde Kitchen - This café serves lunch and light fare. Reservations are required. Open select days.

Iggy's - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Reservations are required. Open select days.

D9 Cakery - Onsite delicatessen. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Massages
  • Minimum age to access spa is 5
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of SG Clean (Singapore) and CleanStay (Hilton) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 44.46 for adults and SGD 22.23 for children (approximately)
  • Fee for in-room wireless Internet: SGD 10 per day (rates may vary)
  • Fee for in-room wired Internet: SGD 10 per day (rates may vary)
  • Airport shuttle fee: SGD 90.95 per vehicle (one way)
  • Secured valet parking fee: SGD 12 per day
  • Rollaway bed fee: SGD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Singapore
  • Hilton Singapore
  • Singapore Hilton
  • Hilton International Singapore
  • Hilton Singapore Hotel Singapore
  • Singapore Hilton International
  • Hilton Singapore Hotel
  • Hilton Singapore Hotel
  • Hilton Singapore Singapore
  • Hilton Singapore Hotel Singapore

You should know

  • Hilton Singapore offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.