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4.2 out of 5

"The hotel itself was nicely renovated. Rooms are spacious and good layout. Pool area is lovely. Staff are friendly and helpful. App control system is ... " More

By a verified traveller on Wed 17 Jul 2019

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Hotel Description

A luxury stay in the heart of Singapore awaits you at Grand Park City Hall. Within steps you'll find Singapore Philatelic Museum and Civil Defence Heritage Gallery. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

You can enjoy flat-screen TVs with cable channels, and all 343 rooms feature free WiFi, coffee/tea makers, and free bottled water. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like bathrobes and free toiletries to enhance your stay. Additionally, ceiling fans, safes, and hair dryers are available.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the fitness center and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of a free shopping center shuttle.

Sights within a 10-minute walk of this 5-star Downtown Singapore hotel include Peranakan Museum and Raffles City.

Crystal Club Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crystal Club Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Park City Hall ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Park City Hall

Everyone (6) Couples (3) Family (1)
2 out of 5

Posted by on 29 Dec. 2019

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3 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by John

We thank you!

4 out of 5

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by John

We thank you for staying with us.

4 out of 5
The hotel itself was nicely renovated. Rooms are spacious and good layout. Pool area is lovely. Staff are friendly and helpful. App control system is a major fail. So inconvenient. To turn on a light, must do the following: 1. Find phone 2. Find app 3. Find lighting section in app 4. Find particular light you want to turn on A simple switch or switch panel would be so much easier

Posted by on 17 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by John

We thank you for staying with us.

4 out of 5
Great location close to shopping centres and food courts. Love the technology of the hotel, can control almost everything from my smartphone

Posted by on 4 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by John

We thank you very much indeed for staying with us. All the best wishes,

5 out of 5
Staff were friendly went out of there way to accommodate our late departure offering us a room to use to shower and access to pool πŸ‘

Posted by on 27 Jun. 2019

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Comment from Hotel Management

2 Jul. 2019 by John

We loved having you with us. Safe travels,

5 out of 5
Excellent. Beautiful and clean. Great location. Would highly recommend.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

27 Apr. 2019 by John

Thank you for your brilliant review.

5 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by John

We thank you for your brilliant review and hope to see you back soon.

5 out of 5
Recently stayed there 3 nights... Would stay there again.. Staff were absolutely fantastic.. Food was good and rooms were pleasant...Good work

Posted by on 7 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by John

We are more than pleased to hear that you enjoyed great convenience and comfort with us. Thank you for your compliments and feedback. We all look forward to extending our warmest welcome to you again next time you are in Singapore. John Kockan General Manager

5 out of 5
Great modern hotel. Rooms are spacious. Great convenient location.

Posted by on 22 Dec. 2018

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Comment from Hotel Management

25 Dec. 2018 by John

We thank you for staying with us and we all wish you a wonderful Christmas!

Property Features

Grand Park City Hall offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Park City Hall. This 5-star Singapore hotel is smoke free.

  • 343 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Changi Airport (SIN) (20.3 km / 12.6 mi)
  • Metro station: City Hall Station (0.4 km / 0.3 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle

Room Amenities

Grand Park City Hall offers 343 air-conditioned accommodations with minibars and laptop-compatible safes. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Grand Park City Hall has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit or debit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Park City Hall

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 38 for adults and SGD 19 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Hall Grand Park
  • City Park Grand
  • Grand City Hall
  • Grand City Park
  • Grand City Park Hall
  • Grand Park City
  • Grand Park City Hall
  • Grand Park City Hall Hotel
  • Grand Park City Hall Hotel Singapore
  • Grand Park City Hall Singapore
  • Grand Plaza Hotel Singapore
  • Grand Plaza Park Hotel Singapore
  • Grand Plaza Park Royal Singapore
  • Grand Plaza Singapore
  • Grand Park City Hall Hotel
  • Grand Park City Hall Singapore
  • Grand Park City Hall Hotel Singapore

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.