4.0 out of 5

"Nice hotel but staff need to be trained in how to serve meals and drinks " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

Four Points by Sheraton Singapore, Riverview places you in the centre of Singapore,connected to the convention centre and within a short 5-minute stroll of popular places like Singapore River and Robertson Quay. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free self parking.

All 476 rooms feature TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers and free local calls. In-room dining is easy with amenities like fridges and round-the-clock room service. You'll find nice touches like slippers and free toiletries to enhance your stay. Free bottled water, safes and hairdryers are also available.

The buffet restaurant, Four Points Eatery, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Other amenities include free WiFi in public areas, a 24-hour fitness centre and a coffee shop/café. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also limited parking, along with the convenience of a free area shuttle.

Within a 20-minute walk of this 4-star Singapore hotel, attractions include Orchard Road and Chinatown Heritage Center.

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$174 per night

Executive Suite, 1 Bedroom, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Premium Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Four Points by Sheraton Singapore, Riverview ratings based on 103 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Four Points by Sheraton Singapore, Riverview

Everyone (60) Couples (32) Family (10)
4 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

8 May 2019 by YingTong, Marketing and Communications Executive

Hi, we are delighted that you had a pleasant stay with us, and we hope to welcome you again in the near future.

5 out of 5
The hotel is ideally located by the river if you like a scenic walk to the city. The bus stop is opposite the hotel. The room is spacious and has a nice view. The bar is a good place to meet friends.

Posted by on 13 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by YingTong

Hi there, we are delighted that you had a great stay with us, and that you enjoy the views and spending time at our bar, The Best Brew. It was a great pleasure to have you stay with us, and we hope to welcome you back for your future visits to Singapore.

3 out of 5
Nice hotel but staff need to be trained in how to serve meals and drinks

Posted by on 6 Aug. 2018

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Comment from Hotel Management

7 Aug. 2018 by Lynne

Hi, we appreciate the time you took to share your recent stay experience with us. I would also like to assure you that action has already been taken as a result of your comments. Our F&B team had been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. It is our sincere hope that this will not deter you from visiting us again. Best regards, Lynne, Marketing and Communications Executive

4 out of 5
Great location in Singapore. Room very clean and spacious enough for my single night visit. Good value for price. Can recommend for anyone considering.

Posted by , from Melbourne on 27 Oct. 2017

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Comment from Hotel Management

3 Nov. 2017 by Lynne

Hi Arty, our team is delighted to hear that you enjoyed your stay with us. Thank you for recommending us to other travellers. We look forward to welcoming you back again soon! Regards, Lynne, Marketing and Communications Executive

4 out of 5

Lovely hotel close to bus stop & restaurants

Pros: Good price! Amenities were clean & tidy & room was quiet! Porters were helpful & kept our bags after we checked out & got a taxi to cruise ship in afo
Cons: The hotel restaurant was quite expensive could be cheaper.
Location: We used the excellent bus hop on hop off service visited so many places of interest including Botanical gardens & orchard road & gardens by the sea!
My husband & I holidayed at Four Seasonx Sheraton for 3 nights & we were pleasantly surprised at the great location of hotel close to bus stop outside & local reatarants at the back of hotel. It was a very comfortable room & amenities were very clean & tidy @ was very quiet at night & bed was very luxurious. Woukd definitely recommend this hotel for all guests looking for a taste of Singapore!

Posted by , from Australia on 25 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Lynne

Hi Jen, thank you for choosing to stay at Four Points by Sheraton Singapore, Riverview. Our team is glad that our hotel location is convenient and that our hotel room and amenities met your expectations. We'd like to share that our restaurant prices are competitively priced as compared to the other restaurants in this area. We are delighted that you enjoyed your stay with us and hope to welcome you back again during your next trip to Singapore. Best Regards, Lynne, Marketing and Communications Executive

5 out of 5

Nice facilities and great staff

We loved our stay here, so nice to look out over the river and theres great cafes and bars just over the bridge - as well as inside the hotel :) would stay again for sure.

Posted by , from Gold Coast on 20 Aug. 2017

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Comment from Hotel Management

28 Aug. 2017 by Lynne

Hi Donna, our team is pleased that you enjoyed your stay with us. We look forward to welcoming you back again during your next trip to Singapore! Regards, Lynne, Marketing and Communications Executive

5 out of 5

A little bit out of town but easy access available

Pros: Clean room, friendly staff.
Cons: Nothing comes to mind.
Location: On the river and adjacent to the shops a short walk on the opposite side. Chinatown within walking distance.
Nothing was too much trouble for the staff. Concierge and his staff were also helpful and always greeted us with a smile. Was pleasantly surprised to have four bottles of water delivered to the room each day free of charge. Room service food was quick and without extra charge for the delivery. I would recommend this hotel to anyone.

Posted by , from Rockhampton QLD on 7 Aug. 2017

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Comment from Hotel Management

10 Aug. 2017 by Lynne

Hi Robert, our associates are greatly encouraged to by your compliments to continue with their efforts in providing memorable guest experiences. As a a select-service hotel, we provide stylish guest rooms, comfortable beds with productive workspaces paired with complimentary bottled water and free Wi-Fi to our hotel guests. Thank you for recommending us to other travellers. We hope to welcome you back again soon!

5 out of 5

Good location, easy to get around into the city

Pros: Location, staff friendly, room excellent
Location: Easy to walk along the river to,the city centre. Plenty of cafes in walking distance of hotel
Good check in, room very nice, pleasant city view. Quiet and comfortable. Staff helpful with any queries we had.

Posted by on 27 Jun. 2017

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Comment from Hotel Management

30 Jun. 2017 by Lynne

Hi, our team is delighted to hear that you enjoyed your stay with us. We hope to welcome you back during your next visit to Singapore! Best Regards, Lynne, Marketing and Communications Executive

5 out of 5

Great hotel

Pros: Location great, just beside the river. Easy access to everything.
Cons: No suggestions
Location: Great location
Staff very friendly, professional and helpful. Rooms comfortable and well maintained.

Posted by on 6 Mar. 2017

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Comment from Hotel Management

8 Mar. 2017 by Angie

Hi, thank you for your kind feedback. We are glad to hear that you have enjoyed the central location of our hotel and the service of our associates. We look forward to the opportunity to further delight you on your next return to our hotel. Best regards, Angie, Marketing & Communications Executive

4 out of 5

Nice Hotel Close to Food, city and public trasport

Pros: Free wifi, Great Location. Amazing friendly staff.
Cons: The beds to be a bit softer and food to be a little cheaper i would of ate alot more room service.
Location: Right on the river so only a walk from Restaurants, bus trip or train ride into town depending if your into the public transport, i much prefer it.
The staff were amazing and always helpful. Rooms were a good size and always clean and fresh. The only thing i would change is the beds there were a little hard for me. Also having the option of having your room cleaned every second day. Sometimes i forgot to put the do not disturb sign up and were woken by Hotel staff for cleaning, but they were always apologetic. I loved the fact there was a bus stop right outside made it so easy to get around although walking along the river was a nice change from time to time. Would definitely stay there again.

Posted by , from Perth Australia on 17 Dec. 2016

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Comment from Hotel Management

20 Dec. 2016 by Keane

Hi Kenny, thank you for sharing your review. Your compliments on our associates will further encourage them to continue with their efforts to enhance the services for a memorable guest experience. We would like to share with you that a topper is available for guests who prefer a softer feel for their bed. Please accept our apologies that our housekeeping associates woke you up when they went in to clean your room. We encourage our guests to activate the Do-Not-Disturb sign as this signals to our associates that the guests do not want to be disturbed. Rooms are cleaned once in the morning and guests can request fro additional or preferred make-up-room service timing by informing our Front Desk. The hotel also provides a daily free shuttle bus to Orchard Road and Chinatown near the Clarke Quay MRT Station. We look forward to welcoming you back to our hotel soon. Best regards, Keane, Marketing & Communications Manager

About the Four Points by Sheraton Singapore, Riverview

Location 382 Havelock Road, Singapore, 169629

Property Features

Four Points by Sheraton Singapore, Riverview offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Four Points by Sheraton Singapore, Riverview also features a terrace, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 1 building
  • 476 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Built in 1985
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Singapore (SIN-Changi) (22.1 km / 13.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Four Points by Sheraton Singapore, Riverview offers 476 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Four Points Eatery – This buffet restaurant serves breakfast, lunch and dinner.

Imperial Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Irodori – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

The Best Brew – On-site lobby lounge. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 70.62 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SGD 25 and SGD 35 for adults, and SGD 15 and SGD 25 for children (approximately)
  • Rollaway bed fee: SGD 70.62 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Singapore Riverview Hotel
  • River View Singapore
  • River View Hotel Singapore
  • Singapore River View Hotel
  • Four Points Sheraton Singapore Riverview

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.