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3.9 out of 5

"Good for families on a budget or if you want to be away from the hustle and bustle from the city. Basic and clean accommodation. Served our purpose. ... " More

By a verified traveller on Tue 11 Feb 2020

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Hotel Description

You'll be connected to a shopping center at D'Resort at Downtown East, and within a short 5-minute stroll of Wild Wild Wet Theme Park and Pasir Ris Park. Highlights at this beach hotel include a water park and in-room free WiFi.

You can enjoy LED TVs with cable channels, and all 387 rooms feature coffee/tea makers, free bottled water, and safes. Hair dryers, phones, and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Plus you'll find barbecue grills, express check-out, and dry cleaning/laundry services. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 3.5-star Pasir Ris hotel include Downtown East and Changi Business Park.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quad Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double or Twin Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

D'Resort at Downtown East ratings based on 46 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for D'Resort at Downtown East

Everyone (32) Couples (2) Family (8)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Guest Services Manager

Dear Guest, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

4 out of 5
Good for families on a budget or if you want to be away from the hustle and bustle from the city. Basic and clean accommodation. Served our purpose. Some rooms fits 4 people in 1 room which is huge. Hotel does not have a pool or restuarant...Only a cafe that closes a certain time. No room service. Next door is a water park and shopping centre with lots of restuarants that serve a variety of delicious food. Some restuarants open till 2am. It's about a 10min walk to centre depending on where your room is. Approximately a 30min drive to the city. If money is not an issue for overseas travellers I would recommend staying in the city or Sentosa. Otherwise accommodation is good for a quick stop over or max 2 or 3 nights. Need a better top blanket or sheets...blanket very scratchy.

Posted by , from Australia on 11 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Guest Services Manager

Dear Sandra, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

4 out of 5
close to the beach and shopping centre. Waterpark attached to resort. Good price and large rooms. lots off restaurants nearby. Quiet and peaceful.

Posted by , from Perth on 10 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Guest Services Manager

Dear Dolat, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back again! Regards, Guest Services Manager

2 out of 5
No plates no cutlery no glasses. Terrible noise from people doing the bbq outside

Posted by on 27 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Guest Services Manager

Dear Guest, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

4 out of 5

Posted by on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Guest Services Manager

Dear Guest, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

4 out of 5
The hotel is located in a complex with a shopping mall and a waterpark and public transport is very accessible. Great location! The hotel staff were very efficient, quick and pleasant to deal with.

Posted by , from Gold Coast on 28 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Guest Services Manager

Dear Mum, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, Guest Services Manager

5 out of 5
we loved the water park and shopping centre area being so close to the resort.... only issue was the parties or large groups on fti sat night.. there were school there

Posted by on 27 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Guest Services Manager

Dear Guest, We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

1 out of 5
Good but a bit far from town centre comfortable and clean resort

Posted by on 19 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Guest Services Manager

Dear Guest, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Best Regards, Guest Services Manager

5 out of 5
We loved the Resort and proximity to Water park and airport

Posted by on 18 Oct. 2019

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Comment from Hotel Management

19 Oct. 2019 by Guest Services Manager

Dear Guest, Warm greetings from D'Resort! We are happy to hear that you had enjoyable stay with us and thank you for sharing your experience with us. We definitely hope to receive you again at D'Resort! Best Regards, Guest Services Manager

3 out of 5
It was a good price and the waterpark looked good, though we didn’t get a chance to is it. It took us nearly half an hour to check in. It was very slow and it wasn’t that busy. A rundown of facilities at check in would be good

Posted by on 4 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by Guest Services Manager

We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too distant future. Best Regards, Guest Services Manager

About the D'Resort at Downtown East

Location 1 Pasir Ris Close, Singapore, 519599

Property Features

D'Resort at Downtown East offers its guests a water park (surcharge). WiFi is free in public spaces. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly D'Resort at Downtown East. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 387 guestrooms or units
  • 5 levels
  • Built in 2015
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Changi Airport (SIN) (9.2 km / 5.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

D'Resort at Downtown East offers 387 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include showers and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Guests should note that the barbecue grill is only available for the Quad Room at an additional cost and is subject to availability.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of SG Clean (Singapore) guidelines.

  • No rollaway/extra beds available
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SGD 19.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • D'Resort Downtown East Hotel Singapore
  • D'Resort Downtown East Hotel
  • D'Resort Downtown East Singapore
  • D'Resort At Downtown East Singapore
  • Costa Sands Resort - Downtown East Hotel Singapore
  • Dresort At Downtown East
  • D'resort At East Singapore
  • D'Resort at Downtown East Hotel
  • D'Resort at Downtown East Singapore
  • D'Resort at Downtown East Hotel Singapore
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.