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4.8 out of 5

"Nothing to dislike. " More

By a verified traveller on Tue 15 Aug 2023

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Hotel Description

A luxury stay in the heart of Singapore awaits you at Carlton City Hotel Singapore. Within just a 15-minute stroll, you'll find Maxwell Food Centre and Chinatown Heritage Center. Highlights at this hotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

The restaurant, Plate, is open for breakfast, brunch, lunch, and dinner. The Trading Floor is the hotel's own lobby lounge. Enjoy the gym and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star Downtown Singapore hotel include Boat Quay and Esplanade Theatres.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$237* Per night/room 14 Apr. - 15 Apr.

Executive Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Carlton City Hotel Singapore ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Carlton City Hotel Singapore

Everyone (2) Family (1)
5 out of 5
Nothing to dislike.

Posted by on 15 Aug. 2023

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5 out of 5
Great property. Awesome staff

Posted by on 7 May 2022

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4 out of 5
Thoroughly enjoyed my stay, the staff were excellent - very efficient and friendly. Room standard was very good - clean and well designed. Great location, just a couple of minutes walk from Chinatown.

Posted by on 16 Jul. 2019

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5 out of 5
Very close to restaurant and shops, friendly staff and a very comfortable establishment

Posted by on 4 Jan. 2019

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About the Carlton City Hotel Singapore (SG Clean)

Location 1 Gopeng Street, Singapore, 078862

Property Features

Carlton City Hotel Singapore offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. The luxury Carlton City Hotel Singapore also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free. This 5-star Singapore hotel is smoke free.

  • 1 building
  • 386 guestrooms or units
  • 29 levels
  • 2 bars or lounges
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Metro station: Tanjong Pagar Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Carlton City Hotel Singapore offers 386 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • International calls (free)
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Plate - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner.

Tuxedo - This café serves breakfast, brunch, lunch, and light fare. Open daily.

The Trading Floor - Onsite lobby lounge. Happy hour is offered. Open daily.

Cooling Tower Rooftop Bar - This rooftop bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Reservations paid by a third party are not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Durian and foods with strong smells are not permitted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – 53186379D
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 47.96 for adults and SGD 23.98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton City
  • Carlton City Hotel
  • Carlton City Hotel Singapore
  • Carlton City Singapore
  • Carlton Hotel Singapore City
  • Carlton Singapore City
  • Carlton City Singapore
  • Carlton City Hotel Singapore Hotel
  • Carlton City Hotel Singapore Singapore
  • Carlton City Hotel Singapore (SG Clean)
  • Carlton City Hotel Singapore Hotel Singapore

You should know

  • Pool access available from 6:30 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.